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Click here or scroll down to respond to this candidateCandidate's Name
Middletown, NY Street Address
1PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To obtain an entry level internship in the Early Childhood Development education field or in a psychology office to expand my opportunities and further pursue my career interest. Education:SUNY Orange, Middletown, NYBachelors: Early Childhood developmentMinor: PsychologyExperience:Current Employer: Customer Service Rep, Middletown, NY (April 2022 - August 2023) Over the representative Handled up to 50+ calls a day Assisted customer with their internet accounts, helped them get back online, educated them on their services Educated customers on their bill, what they pay for, promotions they can apply for, ways to save on bills and benefits on doing so as well Have extensive training on how to educate customers, relate to customer, de escalate calls if need be Provided customers from different state the help that they need from the comfort of my home Previous Employers: Dicks Sporting Goods, Middletown, NY (August 2020 - April 2022) Processed all payment transactions Handled customer services worked with customers in all department due to the extensive training I had unloaded trucks helped with online ordersKohls / Employee, Middletown, NY (October 2017 - March 2020) Processed all cash, credit, debit, coupons and gift cards Handled customer service, provided customers with online assistance, answered any/all any department questions for customers Educated customers on how the store credit/rewards card benefited them as a customer Language Skills: Fluent in both Spanish and EnglishSkills: Excellent communication skills, organizational skills, great multitasker Very familiar with legal terms and documents |
