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Click here or scroll down to respond to this candidateLinda Kathy West JacksonStreet Address Whiton Street #2Jersey City NJ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONJack Welch Management Institute (MBA Program) 2018- 2019Stayer University, Parsippany NJBachelor of Arts in Education 1989 (Graduate)St. Peters College, Jersey City, NJEMPLOYMENT HISTORYPepsiCo, Jersey City NJ Sept 2016 Jan 202040 hrs./week55,000/yearlyLogistics Coordinator/ Domestic TransportationResponsible for 100% transportation dispatching duties, which include daily problem solving, inventory accounting, and other administrative tasks. Ensure service and stock metrics exceeded goal set. Route orders daily in compliance with the transportation route guide, ensuring timely execution to meet the requested ship date and secure carrier capacity. Work with supply, warehouse teams, and transport supervisor on dock capacity scheduling.American Airlines, Newark NJ Jan 2015 Sept 201640hrs/week50,000/ yearlyCSA/ Ticket AgentResponsible for seamless customer service which include: 65% ticket sales, 20% changing reservations and 15% seat assignments; also checking in baggage, answer inquiries about flight information, calculate fare quotes, handle cash and credit card payments, process and boarding passengers, handling seating and ticket conflicts, making boarding announcements, checking can collecting tickets, assisting handicap passengers, dispatching flights and notifying Captain and Crew of any special needs passengers and completing all documentation necessary for flight records.US Airways, Winston Salem NC Oct 2011 Jan 201540hrs /week48,000/yearlyInternational Reservation AgentAdminister Global Airline ticket sales via incoming calls to reservation call center; Coordinate reservations sales for business and leisure travel; Talk, listen and resolve conflict with customers efficiently and effectively, Monitor and apply all DOT and FAA rules; assist customer with shopping for suitable rate for travel; Educate passenger on policies and procedures for satisfactory travel; complete credit card sale and forward proof of sales immediately to email.EMPLOYMENT HISTORYBDP International, NJ (Infineum) Jun 2010 Jun 201140hrs./ week45,000/ yearlyLogistic CoordinatorResponsible for scheduling cargo pick up for FCL and LCL; documentation processing, and data entry up keep. Increase on time scheduling 20%.BDP International, NC (Sabic Intl) Sep 2008- Mar 200940hrs/ week52,000/ yearlyCoordinatorTrained and coordinated team of 13 employees exceeding, on site goal 25%, for seamless customer service/ freight forwarding; distributed freight orders for South America regional business; duties included scheduling pick up, tracking, data entry, and complete documentation. Coordinate inquires on pricing, product availability, and other customer concerns.BDP International NJ (Infineum) Sep 2006- Jun 200840hrs/ week50,000/yearlyLogistics Coordinator I & IIContractor/Liaison responsible for scheduling and tracking of international commodity delivery; Maintained communication with customer, steamship agents, and truckers as to the status of shipment, as a result increased customer service goal 10%. Oversee work of all coordinators in office, including monitor documentation completion, trained co-workers on company safety procedures, maintained minutes for all meetings, facilitate training fir groupThe UPS Store, Jersey City, NJ May 1999 Sep 2008Paid Salary 65,000/ yearlyGeneral ManagerManage staff (10) and overall retail shipping operation. Hire, train and terminate personal as needed; Participate in development of store policy and procedures; handle employee and customer relations issues; Monitor and evaluate the progress of sales; generate daily, weekly and monthly reports, maintain employee records; facilitate meetings; ensure inventory and stock is replenished; motivate employees. Increase store performancerUPS Hub Facility, Secaucus, NJ Sept 1991 April 199935hrs/ week37,000/ yearlyOperations Supervisor (ODC)Responsible for complete operations of the International Shipping consisting of parcel loading and documentation; trained team to process export documentation and knowledge of custom policy and procedure, review and oversee documentation process for customs clearance and assure compliance for on time delivery. On time delivery increased 17%Training Supervisor Oct 1989 Sept 199120hrs/ weekly25,000/yearlySupervised 65 employees; responsible for assessment of on time shipping and quality control; Work involved daily evaluations, training and maintenance of record privacy for employee status. Increased new hire performance 10%Teaching ExperienceJersey City Board of Education, Jersey City, NJ Dec 2019 Jan 202230hrs/weekly22,000/yearlySubstitute Teacher /Paraprofessional Special EducationWorked closely with middle school students, by providing classroom support, management, and one on one tutoring. Developed and executed lesson plans for students so that they could implement education between home and school harmoniously.Grace Covenant Church, Cornelius NC Nov 2008-June20108hrs/ weeklyVolunteer TeacherAssisted staff with Biblical Learning instruction, which included creation of lesson plan, workshop, facilitator and project planning for special events.Davidson Boys & Girls Club, Davidson NC Nov 2008-June201020hrs/weekly12,000/yearlyTeam Leader/ TeacherOrganized and scheduled intramural activities for teens, counseled and advised students on life skill and career planning, workshop facilitator for college planning.Jersey City Board of Education, Jersey City, NJ Aug 1995-199930hrs/weekly24,000/yearlyParaprofessional Special EducationAssisted middle and high school teachers in classroom, by providing classroom support, management, and one on one tutoring. Maintained IEP files; Completed quarterly reports; prepared student assessments for end of year review. Assisted parents, teachers, and administration to assure successful coordination of daily planning suitable for student learning environment.C.E.T. Jersey City, NJ Summer 1989-199930hrs/weekly8,000/yearlyAdult Education TeacherAssist family planning counselor with program for adults seeking to obtain their high school diploma; provide basic literacy education and training for adults; reinforced skills by tutoring one on one and in group sessions; monitor and evaluate progress in preparation of GED testing; designed lesson plans suited for adult learning, and social structure development; confer with student case management daily.St Patricks School, Jersey City, NJ Aug 1989-May 199535hrs/weekly24,000/yearlyKindergarten TeacherDeveloped and Instructed Age-appropriate lesson plans that encouraged physical, emotional, social and academic growth; Assessed student and recorded development; Assist Child Study Team with student classified with specific learning disabilities; Maintained IEP files; Completed quarterly reports; prepared internal audits, Scheduled and Coordinated end of year presentations.Skills:SAPSabre/Quick/TM/WMSMicrosoft Word/Office/ExcelLicenses/Certificates:New Jersey Drivers LicenseNJ Public NotaryUS Passport / TWIC Certified |
