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Title Windows Infrastructure Engineer
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Street Address , Home PHONE NUMBER AVAILABLE, Cell No (732)609 - 3220Email: EMAIL AVAILABLEProfessional Experience Summary:IT Professional, US CITIZEN, with over 19 years of experience in mid tolarge scale LAN WAN Environment, multi-platform Windows [Wintel] AZURECloud Infrastructure server support and VMWARE CLOUD Virtual environments.Experienced in Enterprise Environment having more than 6 Data Centerslocated throughout New York, Ohio, California, Hawaii, Maryland and Floridafor more than 60,000 servers and 200,000 user nodes / EUC Clients on adaily basis in multi-domain, in multiple time zones on Premises, on Cloudand off shore all over Globe supporting off shore support teams.Experienced in a large Enterprise Network environment, worked in 100 %Remote work environment. Experience with offshore IT Team, vendors, usersand part of a REMOTE virtual team on 7 x 24 X 365 time zones..Strong hands on experience with Microsoft Windows Azure Cloud, AZURE CloudInfrastructure server support, O365,AWS, VMware Virtual, Citrixtechnologies including Desktop Laptops, Networks and Servers H/W, ServerOS, Server H/W, S/W, Client H/W,S/W and Networking. Followed individualcompany SOP and ITIL process guidelines for daily business transaction.Demonstrated success implementing strategic IT initiatives that haveimproved business functionality. Motivated self-starter with clearcommunication and good collaboration skills.. Responsible for Server Remediation including all stages for Upgrading anddecommissioning over 8,000 Windows 2008 Servers to Windows 2016 and 2019Servers. Responsible for Microsoft Defender Security -Vulnerability, CVEmanagement, Security Patch management.. Gathered SW / HW requirements with vendors, application owners, and otherI.T. groups to migrate Hardware and software Infrastructure. Migrationfrom P2V Servers, Supporting 100 % VIRTUAL Environment, AZURE CloudInfrastructure server support, O365, Server and VDI Client management.. Worked with various I.T. groups (Development, Networking, Incident,Operations, NOC, etc.) on a day to day basis. Acted as a liaison between I.T. business units and the Project Managementteam for the Windows Server upgrade project. Ensured deadlines are met and identified potential risks with timelinesand roadblocks that the project may face. Day to day change requests, approval gathering, and follow ups with teamsassigned to specific server/application upgrade. Participated on weekend or weeknight after hour cutovers and changes aswell as taking calls 24/7 for Critical incidents. Participated on ordering, provisioning, installing, deploying, andtroubleshooting new Virtual Windows 2019/2016/2008 servers. Completed Projects: Desktop virtualization, new data center build outs,data center move, SAN migration, domain migration, disaster recoveryimplementation, and various products decommissioning. Worked after office hours and on-call responsibilities regularly. Workedon all kinds of Shifts on 7x24x365 time zones including weekend as partof Normal 40 hours week. Part of a SWAT team member.Technical Skills:Operating Systems: Server Software: Management Software:Windows MS Active Directory for ITIL Incident, Change on HP Service Manager2019/2016/2012/2008 Server 2019 /2016 /2012 /2008 V 9.2(Standard and Enterprise) /2003 /2000, MS-O365, HP Systems Insight MangerVMware ES Xi 6.7, 6.5, 6.0 Citrix Pr?sentation HP Open view - Serviceand VSph?re 6.7,6.5, 6.0 Server (Versions 3.0 - Center 6, HPE ILO, Service now, Solar wind,VCenter, Horizon VDI V6.7 6.5),Power script-ShellServer, AZURE Cloud BIG FIX server Patch management.Infrastructure server Microsoft Cluster Remedy, Heat - service systemssupport, O365, HPE Servers HP-Compaq INSIGHT Manager,Enterprise Moonshot Server (File, Print, SQL), Site Scope Technologies.Cartridge enclosures, Microsoft Exchange IBM DirectorVMWARE Cloud environnent. 2007/2003 Dell Open ManageVDI client support Works, Microsoft Terminal Symantec, EPO McAfee Enterprise 10Assure, AWD CLOUD Server McAfee Anti-Virusenvironnent Technologie. Microsoft IIS Server Blackberry Enterprise ManagerAZURE Cloud Infrastructure Cisco Router IOS VERITAS Backup / VERITAS Net Backupserver support, CITRIX Support Big fix and Batch Patch Patching Toolsclient Environment, IP Management suites Solar Wind Monitoring tool.MS SCOMVcenter Hyper V, Server Cluster Failover Project Admin Management, SCCM, SCVMMWindows 2010 / 7 / XP Testing Public Key Infrastructure [ PKI ]/2000, Windows 10 OS- VDI F5 Cluster Trace3 DataHP Thin Client Persistent, Migration Technology,Non - Persistant, IAM. MicrosoftADDS WIN 2008R2, ADDS Win SharePoint. ALTIRIUS2012R2, SCCM 2012R2, SCOM SOFTWARE SUITE. AZURECloud Infrastructureserver support, O365Protocols: Hardware: Desktop /PeripheralsDNS, WINS, TCPIP, IPAM, HPE Enterprise DELL, HP, IBM PC, clone PC' compatibleSNMP, SMTP, SSH, Telnet, enclosures, LENOVO Laptop, SCANNERS, Tape BackupFTP/PFTP, HTTP HP DL Series / Blade HP Jet direct, Printers, Ethernet NIC,DHCP, IIS Servers / NAS, HPE One PCMCIA Cards, T1, UPS, LinkSys Router,View, Secure ID Tokens, IBM token Ring H/W CardsHP C-Class Blades and Macintosh PCS, Palm Pilot, Blackberry,Chassis Flash Memory / Cards, Modems, MultimediaCompaq servers SoundIBM X-Series Servers card, scanners, CD Recording hardwareIBM Blade Servers Multiport Video adaptersDell Power Edge ServersDell Power Edge BladeServersCisco routers, switchesProfessional Work Experience:Bissell INC. A Remote Opportunity working from Home.5/2023 - 10/20232It Administration System Engineering Responsibilities.Provide 24/7 operational support to Worldwide Physical servers using iloIDAREC, management port using web URL connections, NUTANIX Virtual Serverfirm and VMware Virtual Server firm with over 1000 servers includingWindows 2019/2016/2012/2008, ESXi 6./6.5/5.5 servers and VMware 7.0production environment.. Perform Daily scheduled maintenance, Servers hardware, Virtualenvironment issues, Applications upgrades and PRTG Server Monitoringsystems, Monthly security Patches and any emergency requirement in domaininfrastructure.. Responsible for new 2008/2012/2016/2019 physical, Virtual ESXI WindowsServers build day to day maintenance and deployment of Applicationchanges. Manage NUTANICS, VSphere VCenter 7/6.5/6/5 Operations including VMotion,DRS, VSAN, VM host and Guest issues.. VUM to update and patches VCenter servers, host. Create templates, clonesand manage and delete snapshots.. Perform daily AD management for users and domain network Devices, otherresources in AD.. Resolve day to day Trouble tickets from Fresh Service system.. Add users to UCS virtual Data Center, manage users, access permissions,create and whatever changes in AD.. Responsible for level 2-3 problem, incident management, change managementdocumentation. Assist AD team members with Users, computers and groups managementSecuritas Security services.10/2022 - 2/2023MTA Metropolitan Authority NYC NY with Securitas Security Company NewJerseyWindows Infrastructure EngineerWorking on MTA infrastructure at GCT MTA infrastructure in New York.Worked with Server infrastructure on TMC and TOC at Concourse for LIRRnetwork infrastructure support Administrator.CONDUENT INC. VMWARE VIRTUAL SERVER FIRM Administrators1/2021 - 9/2022Worked on A Remote Opportunity working from Home with HCL America on ItAdministration Engineer system admin Responsibilities.Business process outsourcing [ BPO ] solution provider CONDUIT INC on DATACENTER MIGRATION PROJECT FROM NEW JERSEY STATE TO SALT LAKE CITY UTAH STATEVMWARE [ WINDOW 2016 /2019 ] VIRTUAL SERVER FIRM InfrastructureEngineerProvided ultimate Infrastructure support working from Home on Remotely onVirtual VMWARE SERVER. INCLUDING VMware ES Xi 7.0, 6.7, 6.5 and vSph?re6.7 and 6.5 VCenter, Horizon VDI V6.7 Server AZURE Cloud Infrastructureserver support, O365, HPE Enterprise Moonshot Server Cartridgeenclosures, VMWARE Cloud environnent. Supported End User Compute: Thinclient, Desktop, Laptops, Wintel Server 2019, 2016, OS support, VirtualVM 2016, Horizon View 6.7 VDI thin client support on HP and Dell Serversand Windows system AD administration support for Windows based WindowsHPE Enterprise server, and working 100 % in VMWare Virtual Serverinfrastructure environment All kinds of AWS,VMWARE Server / clientsupport work for WALMART, CIGNA Insurance clients. Software Deploymentusing ALTIRIUS Software suites. ITIL Incident Management Services.. Refresh H/W, S/W, installations, AZURE Cloud Infrastructure serversupport, Data Supports and DECOM old H/W - retirements for 2 Majorand minor Data Centers located throughout USA locations 8000 serversand 40000 user nodes including physical and virtual serverenvironment. Office 365 Support work. AD support, Infrastructuresupport for IIS and web server, Application servers.. Monitored and tested system performance; provided statistics andreports.. Familiar with NSX-T Logical NetworkingMIZUHO Bank Limited NYC, NY, Jersey City, NJ Supports twosites for It infrastructure Administration tasks.Windows VMware Server Administrator1/2019 - 12/2020. Provided ultimate Infrastructure Desktop Laptop Thin client EUCdevices and Wintel Server 2019, 2016, 2012, 2008 OS and HW support,Virtual VM 2016, 2019, Horizon View 6.7 VDI Windows 10. Thin clientsupport on HP and Dell Servers and Windows system AD administrationsupport for Windows based Windows HPE Enterprise server - Moonshotserver, and AWS, VMWare Virtual Server infrastructure environment,Citrix Server / client support work.. Refresh H/W, S/W, installations, Data Supports and DECOM old H/W -retirements for 2 Major and minor Data Centers located throughout NewJersey 2000 servers and 4000 user nodes including physical and virtualserver environment. Office 365 Support work.AD Supports,Infrastructure support for IIS and web server, Application servers.. Monitored and tested system performance; provided statistics andreports. Monitored, managed and log all Systems Service calls- CRQ /WO / INC for Incident and service / problem Request for change inproduction environment through SERVICE NOW Ticket system. Used HPEServer ILO and VMware technology for 100 % VIRTUAL ENVIRONMENTincluding VROPs, VRL, SDDC LCM, VDM and VRNI.. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure - PKI.. HIPPA and ITIL training updated. Worked ON SERVICE NOW [ SNOW ] ITILIncident services managementRWJBH - BARNABAS HEALTH CORP Rahway,NJ Supports 4-5 hospital sites[Rahway, Somerset, Hamilton ] for Daily It related Support tasks.6/2016 - 1/2019Windows / Network administration support / Multiple Data center support.. Provided ultimate Infrastructure Support Horizon View 6.7 VDI thinclient support on IBM, Cisco UCS, HP and Dell Servers for WintelServer 2019, 2016, 2012, 2008 OS support, Virtual VM 2016, AZURE CloudInfrastructure server support, O365, and Windows system ADadministration support for Windows based Server infrastructureenvironment, VMWare Citrix client support work.. Refresh H/W, S/W, installations, Data Supports and DECOM old H/W -retirements for 2 Major and minor Data Centers located throughout NewJersey 15000 servers and 150,000 user nodes including physical andvirtual server environment. Office 365 Support work.AD support,Infrastructure support for IIS and web server, Application servers.. Monitored and tested system performance; provided statistics andreports. HIPPA and ITIL training updated. Worked ON SERVICE NOW [ SNOW ] ITILIncident services management. Worked on Azure O365 Pilot project to setup Azure accounts and azureAdministration tasks.. Used ITIL Procedures using Remedy system and provided system supportadministration for all kinds of Account including network support,technical support, and hardware support.. LAN and WAN audits and installation included checking and installationof Co Data Base Information Checks, OS System checks, User Id / GroupFile, Identity access management, Network configuration [HBA, NIC,CBI, RILO/RSA, DNS], Boot and production backup checks, network ToolChecks, IIS, SAN configuration/software, SQL server, Cluster Server,VMWARE Server /Guest Checks and tape rotation for VERITAS Netback upand other types of backup servers. Monitored, managed and log all Systems Service calls- CRQ / WO / INCfor Incident and service / problem Request for change in productionenvironment through REMEDY Admin system.. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure -PKI.. Had Service Management (ITIL) framework training, HIPPA training in aneffort to comply with all internally documented Policies andprocedures designed for RWJBH Medical and Health service supportNational KPIT- National Infrastructure Team: KAISER HEALTH CAREFOUNDATION. San Francisco, California Support to regional organizations inmore than 15 different States in USA.IBM GLOBAL SERVICE - Remote Support work POSITION IN NEW JERSEY.4/2015-4/2016Network System support - Wintel Server OperationWindows / Network infrastructure support / Data center support.. Provided ultimate Infrastructure HW, SW Application support andWindows system administration support for Windows based End clientsand Server infrastructure environment, AWS, AZURE, VMware VDI clientsupport work.Part of Execution TEAM responsible for Life Cycle management [ LCM - LifeCycle Management System refresh - H/W and data Migration ] Responsible forDesigned and instituted server build standards/documentation - touchingserver for refreshing old outdated H/W, Old OS S/W, Migrate Users, NAS Datamigration using Server Cluster Failover Testing. F5 Cluster Trace3 Data Migration Technology, move users and datastorage to new Machines. Infrastructure support for IIS and webserver, Application servers.. Refresh H/W, S/W, installations, Data Migration and DECOM old H/W -retirements for 5 Data Centers located throughout California - Northand south, Northwest, Hawaii, Maryland and Ohio for more than 50,000servers and 250,000 user nodes including physical and virtual serverenvironment.. Monitored and tested system performance; provided statistics andreports. HIPPA and ITIL training updated. Worked ON SERVICE NOW [ SNOW ] ITILIncident services managementTata Consultancy Services, Edison, New Jersey04/2014 - 12/2014Infrastructure System AdministratorWorked for TCS Clients for Time Warner, HBO, Warner Brothers and TurnerBros in NYC, New York as System support admin for Wintel and VMware forData Center Migration, AD MIGRATION Project using VMware Cloudinfrastructure.Performed day-to-day responsibilities as Window/ VMWARE System Supportpersonnel in maintaining day-to-day trouble ticket resolutions work. For2000 Windows [Wintel] servers in 5 major different locations running W2K8,W2K3, W2k, NT, Linux, Configured HP Blade Server Enclosure remotely forVMware Cloud installation, VMware ESXi 5.0 VSphere 5.5, Vcenter WEB Client,Cluster Server operating systems & associated products including SCCM2012R2, SCOM. Server Cluster Failover Testing. F5 Cluster Trace3 DataMigration Technology. Assisted in new Citrix VMware environment implementation andconfiguration tasks. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure - PKI.. Created VMWARE server in A Cloud Managed Platform. Troubleshoot as perCRQ / WO / INC generated in Queue.. Engaged in DATA Center Migration Activities from various initial stageto operational stage.NRG ENERGY INC Princeton, New Jersey07/2013 - 02/2014 Windows System / Server Operation. Responsible for System Administration of more than 400 Windows serversamong more than 100 Power Generation plants and Solar Energy plants,and remote production sites all over USA. Ran OS Windows 2008,Windows 2003, Windows 2000. Monitored, managed and troubleshot logsfor all systems service calls in queue through SERVICE NOW ticketingcall system. Worked ON SERVICE NOW [ SNOW ] ITIL Incident servicesmanagement. Maintain Server availability and issue using Solar wind monitoring webtool.. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure - PKI.. Responsible for Administration, Batch patch and patch management.Worked with IDRAC managements, and handled major Dell and HP serverissues did EUC support for approximately 100 remote power plant sites.Worked with server desktop replacement tasks. Responsible for SCCM2012, patch process SCOM.DISNEY WORLD - ABC TV NETWORK/ IBM GLOBAL SERVICE/ HCL America NY, NY4/2008-2/2013Network System Administrator.Server / Network administration support / Data center support EUCsupport.. Provided Infrastructure Server/Desktop/laptop support and systemadministration support for Windows based Server infrastructureenvironment, VMware VDI client support work.. Designed and created Server build standards/documentation forserver/end client desktop, Laptop installations and DECOM -retirements for 300 physical and 50 virtual server environment.. Reviewed, tested, and deployed new Windows service packs, hot fixes,system Firmware updates, and vendor-supplied patches. Monitored and tested system performance; provided statistics andreports. Performed admin support work and service management for site in NY.Performed day-to-day responsibilities as a System support adminfor Cluster Server operating systems & associatedProducts including SCCM 2012, SCOM.. Used ITIL Procedures, HP Service Manager V 9.2 and provided systemadministration work for a commercial outsourced Account includingnetwork support, technical support, and hardware support Installed andmaintained all local area network hardware and software, includingservers, peripherals, network devices and wiring. Used Server ClusterFailover Testing F5 Cluster Trace3 Data Migration Technology. Reviewed hardware, software and remediated daily HW, SW support issuesremotely and in Data Center as per Disney World policies. Worked onVirtual VMware VDI and P2v migration project.. LAN and WAN audits and installation included checking and installationof Co Data Base Information Checks, OS System checks, User Id / GroupFile access management, Network configuration [HBA, NIC, CBI,RILO/RSA, DNS,TCPIP, IPAM ], Boot and production backup checks,network Tool Checks, IIS, SAN configuration/software, SQL server,Cluster Server, VMWARE Server / Guest Checks, VERITAS Netback up. Monitored, managed and log all Systems Service calls for Incident andRequest for change in production environment through HP ServiceManager V 9.2 / Open View Service Center 6.0.. Had Service Management (ITIL) framework training in an effort tocomply with all internally documented. Policies and proceduresdesigned for IBM Global service IS service support Worked ON SERVICENOW [ SNOW ] ITIL Incident services management. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure [ PKI ] .HORIZON BLUE CROSS BLUE SHEILD OF NJ Farmingdale, NJ2/2008-4/2008Network Administrator - Wintel Server Operation [PART TIME ASSIGNMENT onWEEKEND]Systems Admin Support. Monitored, managed, and administered 400 Wintel servers between tworemote sites [Production and DR sites] Data Centers, including DisasterRecovery site running various OS. Monitored, managed and logged allSystems Service calls through HP Open View Service Center 6.0. Installed images and deployed new Wintel Server Windows2K3 usingALTIRIS 6.5, SMS 2 and HP Smart Start. Resolved day-to-day software, hardware, infrastructure issues.Upgraded and maintained network infrastructure. Maintained AD: add,delete, and modify resources and network issues. Coordinated with 3rdparty vendors. Resolved all kinds of Issues INCLUDING ActiveDirectory, DNS, DHCP, TCPIP, IPAM, GPO, VMware ESXi VSphere 5.0 /Vcenter client. Monitored, managed and logged all service callsthrough Peregrine Service Manager.. Supported Physical Hard Fobs and software security tokens for PublicKey Infrastructure- PKI.. Perform Manual QA of Application and Databases during the DisasterRecover and Business Continuity drills. Supported in Implement DisasterRecovery plan, Plan Server Move, Implement Failover in Staging,Development and Production Environment, Used VERITAS Netback up. HIPPA and ITIL training updated.SCHERING-PLOUGH CORP Kenilworth, NJ10/2007-4/2008Network AdministratorSystem support Analyst. Local and Wide Area Network administration/ eRoom administration forcorporate HQ. Maintained more than 400 Wintel Servers including Documentum, eRoomAdministration, NETIQ-DRA- (Directory and Resource management).Technical project support for Documentum issues and implementation.. Responsible for security administration, EPO McAfee Enterprise 10.1/8.5.0, Antivirus Security Patch management, VMware Server Firm, Citrixserver Farms-terminal issues administration.. Worked with HP OPENVIEW, COMPAQ INSIGHT MANAGER, Remedy - Picasso,PCANYWHERE, SMS, SMTP, CITRIX, MITEL, REDHAT LINUX, Exchange-Prairefyer, ALTIRIS 6.5, SMS, CA Uni center, CA ARC Serve Backup,],VERITAS Netback up, SYMANTEC, issues with LAN for Deployinginfrastructure and Implementation of all administration supportfunctions for Windows XP / 2000 [Professional] PCS for clients. Implementation of all administration support functions for Windows XP/ 2000 [Professional] PCS for clients. Troubleshot Active Directory problems. Administration and Maintenanceof Windows based network of over 45000+ network clients' nodes. Worked on Migration of 45000 eRoom domain Accounts from Win NT toWin2k AD Infrastructure. Responsible for: Setup (configuration) and maintenance of Servers, newuser setup, new user orientation, end user's PC's, hardware/softwareand various other types of systems/ equipment-printer maintenance. Performed day to day operations using NETIQ-DRA - Active Directory [AD]Administration of Logical Access including, but not limited to,accounts, shares, groups, OU's, email accounts, terminations, newhires, and change of access creation, implementation, and documentation. HIPPA and ITIL training updated. Worked ON SERVICE NOW [ SNOW ] ITILIncident services managementFAA EASTERN REGION FEDERAL CREDIT UNION Clark, NJ 8/2007-10/2007Network AdministratorSystems Admin Support. Worked as a Network Support Administrator responsible for WintelNetwork System Administration of 25 servers and enterprise-widefinancial application support on Main Frame and Windows Wintel basedServers including Active Directory, DNS, DHCP, GPO, TCPIP, IPAM,VMWARE - ESX, VIRTUAL CENTER, VERITAS NetBackup. MITEL VOIP telephone system Administration includes Day to dayInstall, moves, adds and changes to the phone system including phonedeployment to the desktop and phone device troubleshooting.. Monitored & recorded Remedy/Heat trouble tickets in timely mannerWORLD EDUCATION SERVICES (WES) NY, NY10/2006-7/2007 Network AdministratorSystem Administrator. Maintained 45 Wintel Servers [ W2K3, W2K, NT, SYMANTEC, SMTP, CITRIX,MITEL, REDHAT LINUX, Exchange-Prairefyer, SMS, ARC Serve Backup, RightFax], issues with LAN for deploying infrastructure and implementationof all administration support functions for DELL Windows XP / 2000[Professional] PCS for 150 clients including 6 satellite offices.Responsibility to work as System Support person for all sites for anytechnical projects.. Supported remote connectivity, VERITAS Netbackup, ArcServe, for remoteCitrix Access, remote VPN access, new [VPN] Virtual Private Networkingclient-systems connection, Utilized Nortel Extranet Client and Webtools.. Managed / Created users / groups on LAN/WAN. Supported Users add,changes, deletes - Right management, client troubleshooting. Maintaindata access security, remote Citrix Access, Remote VPN access.. Using SMS done deploying PC to the desktop with the appropriateperipherals for the individual, maintaining the asset database with newequipment. Used WISE Packaging to deploy software on pc and laptops.. Maintains complete documentation, including architectural diagrams, Keyprocedures, inventory, support numbers and contract renewals. Monitored& recorded REMEDY/HEAT trouble tickets in timely mannerMERRILL LYNCH Hopewell, NJ8/2004-9/2006Network AdministratorServer/Systems Admin Support. Worked as XP Network Administrator Tier III on issues with Wintel LANfor deploying infrastructure and implementation of all administrationsupport functions for Windows XP / 2000 [Professional] PCS for morethan 4000 + client support in XP Migration Project. Used CA SYSTEM/WISE Packaging to deploy software on pc and laptops. Assisted in the redesign and downsizing of corporate data centerutilizing Server Virtualization using VMWARE ESX 3.0 /2.5. Used VMWAREServer - Virtual Center Console for creating Win 2K3/2K Guest servers/ leased SAN servers. Performed Post XP migration routine maintenance using Batch processfor XP Professional OS and customized legacy software for individualuser Groups-Security issues, Windows XP, Outlook 2003, and Office 2003Configuration. Built Wintel Window Guest server using VMware ESX 2.1.0and GSX 3.1.0, MSExchange2k3. Configured HBA cards. (SAN: Fiber Channel Configuration & IBM LUNManagement, Storage Management)PSE&G Newark, NJ3/2004-7/2004Enterprise Network AnalystServer/Systems Admin Support. Configured Windows XP workstations Using WINDOWS XP DISK IMAGES inDomain for DELL / HP / IBM Laptops Windows XP/WIN 2000/WIN NT 4/98/95Environment [4000 + users]. Provided Tier II/III support for eRoom Administrator, SMS,MSExchange2003/Outlook 2003/MSOffice 2003/ Office XP. Analyzed third party business application software's for Windows XPcompliance. Created Disk Images having sizes approx. 1.9 GB are made using NortonGhost Professional 7 for support of Software / hardware on WIN XP,Windows2000, WIN NT environment. Created MSI Packages-Silent WISE install Packages for standardhardware and third party application software's on different models ofdisk images for WIN XP operating Systems. Tested MSI packages forconflict detection for different versions of OSHP BUSINESS PARTNER TX/NJ12/2003-1/2004Network Engineer [ATL]Server/Systems Admin Support. HP ProLiant ML330 [G3] Wintel Windows server setup and configurationfor POS / backroom HP server Rollout for 7-Eleven, INC./Hewlett-Packard including Equinox Serial Box, HP Procurve Switch 2524, HP UPS,Router connectivity including equipment mounting. Blue Current, Dell Business partner, Austin, TX: Installation, DellPower edge 6650 Server setup and configuration of Dell Power Vault2205 redundant external array for J P Morgan Inc.IBM/ CITI BANK NYC & NJ7/2003 - 11/2003System Administrator. Installation, configuration and maintenance for WIN XP ProfessionalMigration using high speed imaging Software Ghost Image 7 andInstallation setup process, WIN 2000 / NT Workstation, Gatewaysupport: TN3270, SNA, SAA, Network Combo multifunction printers. Handled XP service pack upgrade, XP SME / SOE build and provided postXP migration user support to 4000+ internal users WIN XP / WIN 2000security Patches-Hot fixes, Upgrade of service packs to maintainsecurity standards. Used SMS server and WISE Packaging to deploysoftware on pc and laptopsMORGAN STANLEY NY, NY. Responsible for day-to-day support for 13000+ users: XP Migration,Post XP Troubleshooting, test lab work, scripting, and administrationof devices. Network Support for WIN XP / WIN NT 4 / Windows 2000, SMS Serverenvironment Configured WIN XP client on MS Exchange 2000 / Outlook2000 / MS Office 2000 se / Office XP. Performed Post XP migrationroutine maintenance using Batch process for XP OS and CustomizedLegacy Software for 13000 + users and group of usersDepartment of Information technology and Telecommunication-311 NY, NY1/2003-6/2003LAN Network EngineerServer/Systems Admin Support. Performed network technical support of software on WIN XP, WIN NT 4,WINTELWindows2000 environment Configured Windows XP workstations onMSExchange2000 and Administration and Connected 1000 + users to LAN inWindows XP / 98 / 95 Environment. Provide Tier II / III support forMSExchange2K/ Outlook 2K3/MS Office 2K3/se/Office XP. Day-to-day support responsibilities includes troubleshootingServer/Workstations problems, TCP / IP Config For networkconnectivity, Software, all kinds of Hardware [ Laptop-desktop] andUser [ phone and hands-on] supportJOHNSON & JOHNSON Raritan, NJ1/2XXX-XX-XXXXGDS - VPN Network AdminServer/Systems Admin Support. Worked as GDS / VPN Administrator dealing with more than 120 SystemsAdministrators all over North America, Canada and Latin America onissues with LAN / WAN for Remote dialing, Deploying infrastructure andImplementation of VPN / GRAS for daily approx. 100 client nodes in LAN/ WAN. Administration and Maintenance of Windows based network of over50000+ network client nodes.. Organized Rollout of Secure ID tokens. Take care of after Hours 24/7365 ON CALL support. Provide Support, Training and Documentation to local administrator ofJ&J subsidiary companies & IBM helpdeskConsolidated Edison Company of New York NewYork City, NY 10/1999 - 12/2000LAN Network System AdministratorSystem Admin Support. Provided Tier II / III level LAN Administration support of WINTEL Windows2000 / NT 4, SMS Compaq ProLiant Desktop and rack mounted servers formore than 8000 + clients. Performed Daily Routine Maintenance of 40 Corporate Production Servers,Monthly / Yearly LAN audits, Daily VERITAS multiple Backup tapes[Volumes] on 40 corporate servers and restored corrupted data, files orfolders for Users from VARITAS backup volume. Monitored & recordedREMEDY/HEAT trouble tickets in timely manner. Effectively communicated with all LAN Admin, Team members sharingtechnical info and tips.Merck Medco Managed Care, LLC.Montvale, NJ 8/1998 - 9/1999PC/Network EngineerSystems Admin Support. Undertook Y2K Deployment Project - Performed implementation ofWINTELWindows NT 4 at NJ Local [5] Merck Medco corporate site in NewJersey and remotely for 15 remote Merck Pharmacy sites for 5000 + usersnationwide.New York Life Insurance Co.New York City, NY 5/1993 - 7/1998LAN Network AdministratorActive Directory Environmental Work. Netware Administrator - Novell Net Ware 3.12 with client 32. TechnicalProject Manager for all technical setup/issue.. Maintained dual OS-WIN 98 / 98 Support included; installation, setup,configuration, maintenance, and upgrades of Servers and workstations,Hardware peripherals i.e. printers, plotter and softwareEducation:Avtech Institute South Plainfield, NJContinue Training at presentVMware Cloud Computing.CCNA Network administration, Shell scripting - RED HAT Linux AdministrationWindows 2012 SQL server DBAComet Technology Edison, NJMay 2003Completed MCSE WINDOWS 2000, Checkpoint/VPN Security Training ClassesITM Institute NJMay 2002Completed Unix Administration SUN Solaris 7 / 8, CCNA training ClassPC AGE II Computer Training School Piscataway, NJMay 2000 Completed MS Windows NT 4 ClassSouth Gujarat University Surat, IndiaMay 1980Dept. of PhysicsMSC. Electronics and MathematicsLINKEDIN LINK AVAILABLE

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