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Title Customer Service Claims Representative
Target Location US-MN-Minneapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
St Paul MN*PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of Skills:OSHA 10 training with a deep understanding of safety rules and regulations in production and commercial driving roles.Transitioned from Security roles to Bus Operator by obtaining my Class B CDL with passenger, air brake, and Hazmat endorsements.Proven ability to work with the general public and diffuse conflicts and problems professionally requiring good customer service and communication skills.Work ExperienceFirst supplyDriverTo unload boxes of pipe and plumbing supplies for jobs that plumbers used for building supplies.Drove to various locations for plumbing job sitesSun Country AirlinesRamp AgentLoaded and Unloaded Baggage and Luggage on and off planes in a timely fashionDrove carts and filled water tanks for airplanes. Lavatories.Acted as a lead for teams and all employees on my gateMetropolitan Council Minneapolis, MNMaintenance Intern 03/2016 to 03/2017Performed mechanical maintenance on Met Council buses in order to ensure sound mechanical performance and safety.Parked and moved buses throughout the bus garages requiring attention to detail and a focus on safety.Worked in teams to complete repair projects quickly and efficiently.Night Clubs / Bars Minneapolis, MNDoor Host / Security 2010 to 2015Over 6 years of experience providing security in night clubs including Crave, Imperial Room, Bar Louie, Stellas, Poor Richards, ASGI, Karma, and Epic.Follow proper security measures in order to ensure the safety of all guests.Completed paper work to document all incidents occurring throughout shifts and at the end of the night.Wal-Mart Brooklyn Park, MNMaintenance/Warehouse/Stocker 2008 to 2010Greeted guests at the front entrance, helped with questionsCleanup in several different departments of the store, using proper chemicals.Unloaded trucks and stocked shelves for inventory processing.Manpower Minneapolis, MNClaims Representative 1999  2006Modified and entered medical records and corrected addresses at IBM call centerData entered claims in a high call volume settingAnswered calls about changes of addresses and bill statementsTarget Financial Group, Minneapolis, MNCustomer Support RepresentativeAnswered a high call volume of phone callsOrganized and maintained work schedule to allow for completion of special projects as well as daily workloadAnswered questions about bill statements and overturned checks or balancesEDUCATIONAmerican Workshop via HIRED Burnsville, MNOSHA 10, AED, CPR/First Aid, Green Construction May 2015Safety: Power Tools/Hand Tools, equipment, personal safety.Measuring: Linear feet, Square feet, Cubic feet, calculating.Materials: Lumber, fasteners, roofing, siding, doors, windows, trim.Methods: Blue Print Reading, surveying, layout, repurposing materials and codes.Exterior Carpentry: Framing, roofing, fascia and soffit, siding.Interior Carpentry: Insulation, drywall, trim, flooring and materialsMinneapolis Community Technical College Minneapolis, MNAssociates Degree Liberal ArtsMetropolitan State UniversityBachelor of ScienceClasses taken/ Completed:Intro CS 141Intro CS 262Intro CS 280Computer Laws 484BLAW 310References:Kelechi Javaid: PHONE NUMBER AVAILABLE Guidance/CounselorJerry Williams: PHONE NUMBER AVAILABLE Friend/Co-WorkerMicheal Supply: 612-419-2842 Manager/Friend

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