Candidate Information Title IT Project Manager Target Location US-KY-Louisville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SkillsScrum,WaterfallMethodology,Agile Methodology,Project Management,Kanban,BusinessAdministration,Customer Support,CSR,Risk Management,Technical Support,CRM Software,Work ExperienceHelp Desk,Desktop Support,Network Support,SoftwareTroubleshooting,Jira, ServiceNow,Remote AccessSoftware,VPN,Slack,Trello,Conict Resolution,Planning,CSS,ChangeManagement,Microsoft 360 Apps,Citrix,Conuence,Coaching,TimeManagement,ActiveDirectory,Microsoft WindowsServer,Operating Systems,Leadership,Problem-Solving,Analytical Thinking,Negotiation,Communication,SDLC,Team Management,Knowledge of ITInfrastructure,TechnicalUnderstanding,Budgeting andForecastingPower BI,MerckIT Project Manager Louisville Nov 2022 - Present Develop and implement project management tools and processes to optimize project delivery. Plan projects, including dening scope, goals, and deliverables. Utilize Jira and Conuence to create timelines and schedules; analyze data to generate project timeline goals. Collaborate cross-functionally to ensure timely and budget-conscious completion of task. Monitor project progress and formulate corrective action plans, coordinate communication with stakeholders. Maintain and verify project digital SDLC documents; provide guidance and coaching to team members. GE AppliancesLead QA -BBT Analyst Louisville Jun 2021 - Nov 2022 Created and administered testing processes, tools, and documentation for training purposes. Managed team, approving and assigning tasks, verifying work completion, and creating billing reports. Provided technical feedback for test and analysis procedures. Monitored bug resolution, tested solutions, and aided developers in tackling problems. Interviewed and hired team members. Conducted research to nd platform for automated testing and created webinars for remote control instruction. Performed QA testing on Bluetooth and WIFI smart appliances in an IoT environment. Developed test plans for Google apps and Fitbit app compatibility with GEA Khub application. Veried proper function of GE Smart HQ apps for IOS and Android devices. Implemented new practices and software for remote work. LeaMcIverEMAIL AVAILABLEPHONE NUMBER AVAILABLELouisville, KYLinkedI nHumanaIT Specialist Louisville, KY Mar 2020 - Jun 2021 Provided remote and onsite technical assistance to end users. Diagnosed and resolved hardware and software issues. Administered user computer systems, including installation and uninstallation of applications. EducationPenn Foster HighschoolDiploma, General Studies Louisville Aug 2015Kentucky Registered Apprenticeship ProgramComputer Support Specialist  Desktop Support Tech, Louisville 2019 Google / Coursera - Foundations of Project Management Foundations of Project Management, Project Management Louisville May 2022 Scrum.org PSM I  Professional Scrum Master Certication, Professional Scrum Master Certication Louisville 2022 PMP - Project Management Professional Louisville Nov 2023