| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Thornton, Colorado EMAIL AVAILABLE PHONE NUMBER AVAILABLESummaryHighly personable professional with years of experience in student finance, administration, account management, claims, sales processing, and call-center operations within telecommunication, and retail industries. Proficient in Microsoft Office and a variety of software. Dedicated team player committed to product development and improving bottom margins.Professional Skills and AttributesSupervisionResolutionPublic RelationsComputer LiteracyCommunicationClericalGreat Customer ServiceDependableDesire to LearnFriendlyOutgoingPunctualQuick LearnerTrustworthyEducationBachelor of Science in Criminal Justice Westwood College - (Summa Cum Laude) 7/2013 Denver, COAssociates of Applied Science in Paralegal Studies Everest Community College 5/2009 Denver, COProfessional ExperienceLincoln College of Technology- Corporate Financial Aid Step Advisor- Denver, CO 4/2016-presentConducts needs analysis in compliance with federal criteria to determine the relative eligibility of each financial aid applicant.Conducts verification of student and parent application data in compliance with federal criteria.Determines the types and amounts of financial aid to be awarded through the packaging process according to federal, state and institutional requirements. Monitors individual student awards. Resolves data conflicts and over awards.Works with Financial Aid Coordinator on individual student appeals concerning eligibility. Utilizes professional judgment to adjust a students eligibility based on documented mitigating circumstances in accordance with federal statutes. May refer complex eligibility situations to the Financial Aid Coordinator.Provides financial aid counseling to students and parents regarding all aspects of financial aid process. Makes necessary referrals to other student service offices.Provides support to students experiencing family, personal or economic crises which may impact school performance.Colorado Department of Youth Corrections- Betty MarlerYouth Center-Group Living Counselor-Lakewood CO 10/2015-4/2016Mandated Reporter for our youth in the State of ColoradoProvides assistance to incarcerated youth with mental challenges and help them with their program normsEnsures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and company policiesAdheres to the facility schedule, assists with ensuring that the unit is on time for all elements and completes daily assignments and provides encouragement, guidance and resources to the juvenilesProvides consistent interactive supervision of student athletes to ensure the safety, health and welfare of staff and students at all timesAdams County Youth Advocate Program - Youth Advocate Thornton, CO 7/2015-2/2016Mandated Reporter for our youth in Adams CountyParticipate in the development of individualized service plans for youthDevelop healthy, mentoring relationships with youthParticipate in regular mentoring activities with youthModel pro-social behaviors for youthThoroughly document all work done on behalf of youth clientsPresent progress reports and attend meetings as necessaryWestwood College Student Finance Advisor- Denver, CO 1/2015-10/2015Schedule and conduct meetings with students and parents in accordance with established school policy to complete Financial Aid process.Review ISIRs and Financing options, perform quick credit check, and review student's statusPresent and discuss Estimated Award Letter and Retail Installment Contract (Apex or Cash note)Make outbound phone calls and discuss and collect any missing documentsCounsel student in applicable gap financing as well as State Grants, scholarships, tuition assistance, and other funding resourcesScan and Review Documents into Image Now and perform Document Quality ControlPrepare and attend registration and orientation upon each startWork as a member of a cross-functional team that includes members of admissions, student services and the registrars office.Westwood College Student Finance Operations Center- Denver, CO 3/2009-9/2014Interfaced with students via phone and in person to assist them with their Financial Aid processProvided support to dependent and independent students and their parents with questions about Student FinanceInformed students of government guidelines to insure their Financial Aid is correctAttended regulatory training regarding government rules and regulations for Title IV fundingWork with Admissions to meet or exceed customer service expectationsAssisted veterans with completing their military benefits paperwork to attend college.Certificate of Excellence for October 2011 term and March 2012 termCertificate of Completion for Student Finance Verification for the 2012/2013 school yearParalegal - Farrell and Seldin, Attorneys at Law - Centennial, CO 6/2008 to 10/2008Interfaced with Lawyers and other Paralegals to identify needed and required paperwork to correctly file affidavit of service forms (Form 459) and associated paperworkNotary Public for the State of ColoradoPrepared and validated approximately 70 Affidavit of Service forms on a daily basisKnowledge of Colorado Counties and associated Courts and Police DepartmentsVerified thorough and completed documents to reduce and/or eliminate additional man hoursDaily use of Toucan Program, associated cost posting, court costs and related filings and fees |
