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Business Office Manager Resume Palm bay,...
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Title Business Office Manager
Target Location US-FL-Palm Bay
Email Available with paid plan
Phone Available with paid plan
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                               Candidate's Name
Street Address  Hidden LaneGrant, FL  Street Address
PHONE NUMBER AVAILABLE CellEMAIL AVAILABLEEMAIL AVAILABLEObjective   To work with a progressive company to help expand our                 businesses together with emphasis of sales and customer                 service, leadership and support.Work Experience06/2022- Present       Larocque & Company Realtors            Real Estate Agent                Brevard County, FL            Real Estate sales working leads from Realtor.Com, listings, and                 sales, used transaction desk through FLEX mls, google drive                 filing for sales files, FU Boss for CRM, customer service.08/2020 - 06/2022      Florida Property Brokers                 Real Estate Agent                 Working leads, follow up, sales, listings, brought on ateam member.09/2018 - 08/2020      Robert Slack LLC, Brevard county, FL                 Team Leader/Real Estate Agent                 Recruiting and supporting team members, continuous                 expansion of our team numbers.  Had top sales for the                 company for myself alone out of several hundred agents in                 March 2020, while leading, supporting and expanding the                 team.  #20 of approx. 500 agents.  Working leads from                 Realtor.com, Listings and Sales, continuous follow up.                 Have won several of our Space Coast Team contests  and                 Newest most closed transaction for my team this year lucky                 26!  Marketing and customer service.2013 - 09/27/2018      Larocque & Company Realtors            Real Estate Agent                Brevard County, FL            Real Estate sales working leads from Realtor.Com, listings, and                 sales, used transaction desk through FLEX mls, google drive                 filing for sales files, FU Boss for CRM02/28/2005-01/06/2012Tandem Healthcare of Melbourne           Melbourne, FL                 Business Office Manager/Regional Reimbursement Coordinator                 Responsible for all business office functions, billing,                 collections, follow up.  Medicaid pending, cash receipts,                 posting charges and payments.  Department responsible for                 payroll, accounts payable, inventory control.  Reduced                 DRO's  from             to                    .  Received                 award for Highest Collections Percentage in the State for                 2005.  Was responsible for 8 buildings, overseeing their                 office manager/staff, production, meeting goals, supporting                 and training.06/23/2003-02/28/2005  Tandem Healthcare of Vero Beach        Vero Beach,           FL            Business Office Manager            Responsible for all Business office aspects.  Billing,                 collections and follow up.  Medicaid pending.  Working                 closely with my regional directors, and administrator.                 Supervisor over 6 staff members. Department was responsible                 for billing, collections, payroll, and accounts payable.                 Reduced DRO's from            To                                  .  Received Honorable                 Mention Award for Cash Collections after only being there                 less than 6 months.   Transferred to the Melbourne                 facility, closer to home.2000-06/22/2003        Avante at Melbourne         Melbourne, FL            Regional Reimbursement Coordinator                 Business Office Manager                 Responsible for  7 Nursing Home Facilities, Business Office                 Departments.  Helping Business Office Managers with billing                 questions follow up, checking billing and trust procedures                 for accuracy. Responsible for all aspects of the Business                 Office, staffing, scheduling, cash      receipts, cash                 collections, all aspects of the billing department, billing                 and following up on insurance claims, appeals, denials,                 etc.  Electronic Medicaid billing, monthly charges and                 crossover claims.  Patient trust, petty cash, accounts                 payable.  *Promoted to Regional Director after only 6                 months.                 1999-2000        Beverly Oaks Nursing & Rehab.           Melbourne, FL                 Accounts Receivable Manager                 Responsible for all aspects of the accounts receivable                 department.  Collecting monies both private pay, and                 insurance, refiling claims, appealing denials, insurance                 problem solving, Medicaid electronic billing, crossover                 claims, Medicare Part B.  Inputting all charges and                 payments to accounts, answering questions regarding patient                 statements from both private parties and insurance                 companies.                 1998-1999        Alpha Medical               Melbourne, FL                 Reimbursement Specialist                 Insurance problem solving, cleaning up old accounts,                 accounts receivable, ICD-9 & CPT coding, billing,                 retrieving old monies from insurance companies.  Correcting                 and fixing problems on EOBs from various insurance                 companies especially Medicare Parts A & B.  Printed and                 verified each patient's bill for errors and sent out.                 Posted charges and payments to patient accounts.  Answered                 telephones and inquiries from insurance companies and                 patients.                 1997-1998        MIMA                   Melbourne, FL                 Medical Secretary                 General office duties, patient relations, scheduling and                 coordinating patient appointments, keeping appointments for                 the physician.                 1997-1997        Dr. Botelho, M.D.           Marathon, FL                 Reimbursement Specialist                 Insurance problem solving, billing, accounts receivable,                 ICD-9 & CPT coding, general office duties, Medicare EMC.                 1993-1997        A & P Transcription         Marathon, FL                 Medical Transcriptionist                 Transcribing medical documents, x-ray reports, office                 notes, history and physicals, discharge summaries,                 operative notes, cardiology, orthopedics, family practice,                 and rheumatology notes.                 1995-1996        O'Connor & Eisenbarth M.D.  Marathon, FL                 Medical Secretary                 General office duties, ICD-9 & CPT coding, insurance                 billing, EMC Medicare, Medicaid filing, accounts receivable                 and follow up, initiate charts, medical transcription,                 ordering supplies and forms for insurance billing.                 1993-1995        Fisherman's Hospital        Marathon, FL                 Medical Secretary/Transcriptionist                 Responsible for all aspects of a 3-physician clinic,                 performed EKGs, Holter Monitors.  Maintained all necessary                 information for proper insurance billing.  Prepared all                 documentation and answering correspondence to written                 subpoenas, participant in documentation for tracking                 Quality Assurance issues and physician credentialing                 process, medical transcription.                 1993-1993        Insurance Services Group                 Altamonte, FL                 Secretary/Receptionist                 General office duties, working knowledge of insurance                 industry with special interest on claim filing and                 paperwork associated with such.                 1992-1993        Visionworks            Orlando, FL                 Customer Service Rep/Optical Technician                 Public Relations, responsible for accurate fitting of                 eyewear, manual adjustments, inventory control, window                 displays, sales, cash receipts and resolving customer                 complaints.                 *After only 3 months of employment received recognition                 award with monetary bonus for outstanding customer service.                 1992-1992        Opti-World             Orlando, FL                 Secretary/Customer Service Representative                 Customer complaints, financial transactions, general office                 duties, data processing, inventory control, electronic                 medical records filing, cash receipts, and daily deposits.                 1991             Twin Rivers Marina          Crystal River,                 FL                 Cashier/Counter Clerk                 Cash receipts, answered busy phones, answered calls on                 marine radio, and was in charge of all aspects of the                 Marina store on the weekends.  Opened & Closed Marina on                 weekends, sales and customer service.                 1990-1991        Haag & Deutschman, P.A.                 Inverness, FL                 Receptionist                 Telecommunications, prioritization of written and telephone                 information, distribution to appropriate personnel, public                 relations.

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