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Street Address Hidden LaneGrant, FL Street Address
PHONE NUMBER AVAILABLE CellEMAIL AVAILABLEEMAIL AVAILABLEObjective To work with a progressive company to help expand our businesses together with emphasis of sales and customer service, leadership and support.Work Experience06/2022- Present Larocque & Company Realtors Real Estate Agent Brevard County, FL Real Estate sales working leads from Realtor.Com, listings, and sales, used transaction desk through FLEX mls, google drive filing for sales files, FU Boss for CRM, customer service.08/2020 - 06/2022 Florida Property Brokers Real Estate Agent Working leads, follow up, sales, listings, brought on ateam member.09/2018 - 08/2020 Robert Slack LLC, Brevard county, FL Team Leader/Real Estate Agent Recruiting and supporting team members, continuous expansion of our team numbers. Had top sales for the company for myself alone out of several hundred agents in March 2020, while leading, supporting and expanding the team. #20 of approx. 500 agents. Working leads from Realtor.com, Listings and Sales, continuous follow up. Have won several of our Space Coast Team contests and Newest most closed transaction for my team this year lucky 26! Marketing and customer service.2013 - 09/27/2018 Larocque & Company Realtors Real Estate Agent Brevard County, FL Real Estate sales working leads from Realtor.Com, listings, and sales, used transaction desk through FLEX mls, google drive filing for sales files, FU Boss for CRM02/28/2005-01/06/2012Tandem Healthcare of Melbourne Melbourne, FL Business Office Manager/Regional Reimbursement Coordinator Responsible for all business office functions, billing, collections, follow up. Medicaid pending, cash receipts, posting charges and payments. Department responsible for payroll, accounts payable, inventory control. Reduced DRO's from to . Received award for Highest Collections Percentage in the State for 2005. Was responsible for 8 buildings, overseeing their office manager/staff, production, meeting goals, supporting and training.06/23/2003-02/28/2005 Tandem Healthcare of Vero Beach Vero Beach, FL Business Office Manager Responsible for all Business office aspects. Billing, collections and follow up. Medicaid pending. Working closely with my regional directors, and administrator. Supervisor over 6 staff members. Department was responsible for billing, collections, payroll, and accounts payable. Reduced DRO's from To . Received Honorable Mention Award for Cash Collections after only being there less than 6 months. Transferred to the Melbourne facility, closer to home.2000-06/22/2003 Avante at Melbourne Melbourne, FL Regional Reimbursement Coordinator Business Office Manager Responsible for 7 Nursing Home Facilities, Business Office Departments. Helping Business Office Managers with billing questions follow up, checking billing and trust procedures for accuracy. Responsible for all aspects of the Business Office, staffing, scheduling, cash receipts, cash collections, all aspects of the billing department, billing and following up on insurance claims, appeals, denials, etc. Electronic Medicaid billing, monthly charges and crossover claims. Patient trust, petty cash, accounts payable. *Promoted to Regional Director after only 6 months. 1999-2000 Beverly Oaks Nursing & Rehab. Melbourne, FL Accounts Receivable Manager Responsible for all aspects of the accounts receivable department. Collecting monies both private pay, and insurance, refiling claims, appealing denials, insurance problem solving, Medicaid electronic billing, crossover claims, Medicare Part B. Inputting all charges and payments to accounts, answering questions regarding patient statements from both private parties and insurance companies. 1998-1999 Alpha Medical Melbourne, FL Reimbursement Specialist Insurance problem solving, cleaning up old accounts, accounts receivable, ICD-9 & CPT coding, billing, retrieving old monies from insurance companies. Correcting and fixing problems on EOBs from various insurance companies especially Medicare Parts A & B. Printed and verified each patient's bill for errors and sent out. Posted charges and payments to patient accounts. Answered telephones and inquiries from insurance companies and patients. 1997-1998 MIMA Melbourne, FL Medical Secretary General office duties, patient relations, scheduling and coordinating patient appointments, keeping appointments for the physician. 1997-1997 Dr. Botelho, M.D. Marathon, FL Reimbursement Specialist Insurance problem solving, billing, accounts receivable, ICD-9 & CPT coding, general office duties, Medicare EMC. 1993-1997 A & P Transcription Marathon, FL Medical Transcriptionist Transcribing medical documents, x-ray reports, office notes, history and physicals, discharge summaries, operative notes, cardiology, orthopedics, family practice, and rheumatology notes. 1995-1996 O'Connor & Eisenbarth M.D. Marathon, FL Medical Secretary General office duties, ICD-9 & CPT coding, insurance billing, EMC Medicare, Medicaid filing, accounts receivable and follow up, initiate charts, medical transcription, ordering supplies and forms for insurance billing. 1993-1995 Fisherman's Hospital Marathon, FL Medical Secretary/Transcriptionist Responsible for all aspects of a 3-physician clinic, performed EKGs, Holter Monitors. Maintained all necessary information for proper insurance billing. Prepared all documentation and answering correspondence to written subpoenas, participant in documentation for tracking Quality Assurance issues and physician credentialing process, medical transcription. 1993-1993 Insurance Services Group Altamonte, FL Secretary/Receptionist General office duties, working knowledge of insurance industry with special interest on claim filing and paperwork associated with such. 1992-1993 Visionworks Orlando, FL Customer Service Rep/Optical Technician Public Relations, responsible for accurate fitting of eyewear, manual adjustments, inventory control, window displays, sales, cash receipts and resolving customer complaints. *After only 3 months of employment received recognition award with monetary bonus for outstanding customer service. 1992-1992 Opti-World Orlando, FL Secretary/Customer Service Representative Customer complaints, financial transactions, general office duties, data processing, inventory control, electronic medical records filing, cash receipts, and daily deposits. 1991 Twin Rivers Marina Crystal River, FL Cashier/Counter Clerk Cash receipts, answered busy phones, answered calls on marine radio, and was in charge of all aspects of the Marina store on the weekends. Opened & Closed Marina on weekends, sales and customer service. 1990-1991 Haag & Deutschman, P.A. Inverness, FL Receptionist Telecommunications, prioritization of written and telephone information, distribution to appropriate personnel, public relations. |