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Candidate's Name
Office ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEOVERVIEWFriendly and professional customer service specialist with extensive experience resolving escalating customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. Seeking a position with a well-established company to continue my career growth pathEXPERIENCER&R Body Shop10-05 thru 8-23-23Office Managerinbound/Outbound calls * Shipping & Receiving, Inventory controlMoney handling * Key holder  Employee OrientationKey holder * Daily bank deposits  General Ledger AccountingAS400 *SAP* Oracle  Financial Report WritingSupervised two employees Hire & fire of employees, training new employees, and Employee evaluation  SalesforceAccounting, A/P & A/R, Payroll * Handled over 100 customer accounts  SalesScheduler * Handled staff meeting  Account managementSet work & office procedures * Assisted the owner, Run errandsPurchasing  Social media managementEvent Planning  Supervising ExperienceEDUCATIONHeritage High School1984-1988General DiplomaReferences available upon request