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Title Data Entry Customer Service
Target Location US-SC-Greer
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CAREER OBJECTIVEDetail-oriented professional with 15.5+ years of experience and a proven knowledge of data entry, workflow prioritization, and records management. Aiming to leverage my skills to successfully fill the Elect. Med.Records Scanner/Lab PourOff Tech/Accn role at your company. EXPERIENCEPREMIER MEDICAL INC./VESSEL MEDICAL, GREENVILLE, SC Med Records Scanner/Data Entry/Light Accn/Spec Pour Tech/Intern LabTech, Sep 2021 - Present PREMIER MEDICAL INC./VESSEL MEDICAL, GREENVILLEMed Records Scan Tech/Data Entry/ Spec Pour Tech/Light Spec Accn/Intern Lab Tech, Sep 2021 - Present SPINX COMMISSARY, 29681, SCCustomer Service/Commissary Production/Data Entry/Bakery Tech, Dec 2012 - Aug 2021 CUSTOMER SERVICE: Handled customers and their orders with professionalism, patience and with a customer first attitude.COMMISSARY PRODUCTION: Made sure all areas of production room was sanitized, sterile and clean per code. Performed assembly line type of food prep. Food production in very large quantities to fill orders for specified stores and customers. Packed them according each store or customer location in a sanitized container and staged them ready to ship and put back in appropriate cooler until trucks came to pick them up for shipment. Cleaned per code. Got room, equipment, supplies ready for next orders. BAKERY TECH: Made sure the room and al items used were clean, sanitized per Safe Serve Code. Checked all ovens,coolers and refrigerators were at the correct temperature. Made copies of all orders I needed to fill that day. Prep all Bakery items I needed to prep for the next days orders. performed daily inventory. Bake what I need to* EMAIL AVAILABLESCANNER: Preform Quality Control. Inspect patient info on requisition. Make sure all info is correct and each patient/client req has the required codes and stickers needed before scanning into an electronic filing system in numerical order.DATA ENTRY: Enter all Client names by date received with their correct billing addresses. Scan in a their UPS/Fedx tracking code and enter the numerical amt of specimens under the correct category needed. Record Accn Initials receiving Specimens.SPECIMEN POUR OFF TECH: Put on Gloves. Clean/Sanitize Hooded Pouring Station with the 3 Step Cleaning Process. Make sure all color coded Accn Stations have a new Lab Hand Off Log Sheets for that day. Sign off on log sheet when Specimens are given to you. count Spec to make sure the count is correct and Priority or No Priority. Put inside the hood and pour as instructed. Check each Specimen Patient/Client name to see if it matches and is correct. If find any discrepancies or need to QC anything bring to Supervisor's attention. Hand off finished rack of Specimens to Lab to Aliquot. Repeat till finish all Specimens.LIGHT ACCESSIONING TECH: Open all Specimen courier boxes received. Save the label/Manifest off each one and put qty,date, Covid 19 or whatever each one is and your initials on ea label. Accession according to our standards and making sure each client has their correct billing codes entered. Correct location. Correct physician and diagnostic and test codes. Correct information on each patient including correct insurance codes. Arrange left to right in standard Spec rack. If any discrepancies or No Req, bring to supervisors attention. These have to be TNP'd. Sign off on Log sheet. Give to Pour Tech in your color code area.INTERN LAB TECH: Preforming sml miscl lab test while being trained under the supervision of main lab supervisor. Pull positive specimens. Arrange patient specimens in special refrigerator by date,client name, patient name, DOB,priority, test needed or already preformed in our lab numeric system and other things in alphabetical order. Do daily log checks of all refrigerators to make sure is correct temp and working properly. When test are completed, per lab supervisor's direction. Rotate or throw away ones not needed anymore.bake per order. Filled and pack all orders needed in sanitized container with correct paperwork enclosed. Did necessary paperwork for this dept on computer.PRIVATE RESIDENCE/JESSICA WRIGHT/GREENVILLE, SC, GREENVILLE, SC Home Health Aide/Sitter/Nanny, Jan 2012 - Nov 2012 Home health Aide/CNA for Ms Wrights disabled mom.Nanny for Ms. Wrights two year old son.NANNY DUTIES: Changing Diapers, feeding,teaching, bathing, playtime, naptime,walks administering meds as needed. Got him ready for bed. Reported to Ms Wright if saw any health concerns arise. Maintain accurate records pertaining to her toddlers care.HOME HEALTH AIDE/CNA DUTIES: Cooked her special meals for diabetics. Monitored her blood sugar. Administered her insulin shots, other meds as needed. Took her on walks. Assisted with bathing. Assisted with getting ready for bed. Maintained accurate records pertaining to her mothers care. PRIVATE RESIDENCE/KEN PERKINS PELZER, SC, Pelzer, SC Home Health Aide/CNA, Apr 2010 - Jan 2012HOME HEALTH AIDE/CNA:Duties: Prepared Mr Perkins elderly moms meals. Assisted her with walking, bathing, getting dressed daily and getting ready for bed. Administered meds when needed. Assisted with different activities. Occasionally took her to doctors visits. Maintained up to date records for Mr. Perkins about his mothers health and care.CHARTER COMMUNICATIONS/SPECTRUM, Simpsonville, SCCall Center Customer Service Representative/Sales,Retention & Billing Specialist, May 2006 - May 2010 Call Center Customer Service Representative/Sales/Retention/ Billing Specialist Duties: Managed all multiple incoming calls in Que in a professional timely manner. Made outgoing calls when needed. Performed multiple administrative task such as new orders. Scheduled new order hook ups. Processed various types of payments. Handled billing disputes. Retention to save the customer. Acquired a sale on most calls. Did repairs to their digital cable boxes as needed. Multitasked between all these duties with multiple screens, multiple calls and everyday work training ques.EDUCATIONRUTLEDGE BUSINESS COLLEGE & GREENVILLE TECHGreenville, SCMedical Admin Secretary of Science /CNA/Basic Phle Admin Secretary of Science & Health/Basic Phleboto (Jun 1980)PARKER HIGH SCHOOL 900 WOODSIDE AVEGreenville, SCHigh School Diploma (Jun 1975) GPA: 3.0Relevant Coursework: Basic Health Admin courses/CNA/Medical Terminology/Anatomy/Basic Phlebotomy/Basic Lab Cultures.Extracurricular Activities: Being a good wife. A good mom to 2 kids at the time while going to college., Church Activities in between work and College. GPA: 3.5Relevant Coursework: Basic Curriculum: Math, Algabra, Geom,Physics, English, Biology, Gym, Health ect., CNA/Basic Phlebotomy/ Basic First Aide/ Basic Anatomy/An Elective Certified course.Extracurricular Activities: Candy Striper- CNA volunteer at Greenville Hospital System while in school., Volunteered part time at our local elementry school to help children with learning disabilities how to read better., Sans Souci Baptist Church GA's for young girls.ADDITIONAL SKILLSCERTIFICATIONSREFERENCESMichelle Peeples, Supervisor/Ex-Co-Worker, Henry Shein Co. Now.(864) 419-1843 - EMAIL AVAILABLE - Ex-Supervisor & Co-Worker George Donigan, Pastor, Prev. Pastor At Monaghan Methodist(864) 233-7733 - EMAIL AVAILABLE - Former Pastor/Long Time Friend. Julie Todd, Customer Service Supervisor/Mitsubi, Mitsubishi Of SCPHONE NUMBER AVAILABLE - EMAIL AVAILABLE - Ex/Co-Worker/Long Time Friend. Christine Poteat, Self Employed Bus./Sales-Auto Zone, Self Employed & Auto Zone GvlPHONE NUMBER AVAILABLE - EMAIL AVAILABLE - Ex/Co-Worker & Long Time Friend. Bob Keely, Pastor, Greenwood United Methodist ChurchPHONE NUMBER AVAILABLE - EMAIL AVAILABLE - Pastor/Long Time Family Friend. Chaunce Youngblood, Lead/Premier Medical/PM & Weekends, Premier Medical Services/Vessel SCPHONE NUMBER AVAILABLE - EMAIL AVAILABLE - Ex/Co Worker/Longtime Family Friend Computer Skills: MS Office: ( word, Excel, Access, Outlook, Acrobat, CSG, Avaya System, Basic Quick Books, Basic knowledge of Power Point.Disciplined Multi-tasker, courteous, respectful, hardworking, self starter, well organized; effective at balancing work place priorities.Extensive training in client services and satisfaction in the Health field as well as the Admin. field. quick learner, Goal oriented. 35-45 WPM Associate Degree Medical Administrative Secretary of Science Basic Phlebotomy/Certified Nurse's Assistant/Medical Terminology Transcriptionist High School Diploma/State of South Carolina

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