| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate EMAIL AVAILABLE
Candidate's Name
..Career Objective
Skilled and highly motivated Risk Manager and Agile coach with more than 10years experience in multiple industries. Proven track record of efficiently managing projects, analyzing risks, facilitating Agile ceremonies, ensuring compliance, nurturing cross-functional team work, while ensuring efficiency. Dedicated to delivering top-tier customer service and with a knack for creative problem-solving. Excellent team servant with high communication skills and a commitment to providing superior customer service. Experienced in working with complex contracts, medical and legal documents, building and maintaining cross-functional teams and adapting to changing needs of customers, stake-holders, developers, product owners, and the Scrum Team as a whole.
Skills
Scrum Methodology.................
Experience
Risk Project Manager/Agile Coach, Missouri
Mercy Health, February 2023-Present Collaborating with various stakeholders, including team members, leadership, and quality committees, I facilitate Agile ceremonies and implement agile methodologies and practices to optimize risk-related incident management. As a servant leader, I collaborate with staff, medical staff, leadership, quality, and other committee members with respect to risk-related incidents, policies, and practices using Agile methodology. This helped reduce risk exposures by 18% in the first quarter. Facilitate all Scrum ceremonies including backlog grooming, sprint planning, and sprint retrospectives. Owning and Resolving team blockers as it pertains to Sprints and other projects. Manage staffing activities, which included hiring, onboarding, performance evaluation, and continuing education initiatives, all aimed at building and nurturing a highly skilled and motivated agile team. My role involved compliance with relevant codes, laws, rules, and regulations concerning agile project management and development, ensuring that our processes adhered to state and federal requirements. As a Risk Manager and Agile Coach, I successfully applied Agile principles to optimize incident management while coaching Agile methodologies within the clinics. My role involved compliance with relevant codes, laws, rules, and regulations concerning agile project management and development, ensuring that our processes adhered to state and federal requirements. Development of Agile practices to streamline the management of potentially compensable events, healthcare professional claims, and other litigations. Contribution to trend development and educational initiatives aimed at enhancing safety and risk awareness in the clinics and hospital. In addition to managing mediations, trials, and focus groups, I served as the lead project manager and liaison for various inter-ministry agile projects..
Senior Risk and Claims Specialist, Missouri
Progressive Insurance, April 2022-February 2023 Led investigations of agile project-related incidents, collecting crucial information for the defense of claims and facilitating timely settlements through interactions with legal counsel, insurance providers, and stakeholders. Contributed to the development & scalability mechanism and self-service tools for leaders to manage claims costs for injury and property exposures. Championed the investigation, evaluation, negotiation, and resolution of moderate to high complexity agile injury claims, often involving multiple parties and complex coverage scenarios. Conducted independent research, in consultation with legal experts, to address coverage, liability, damages, litigation, and venue issues within an agile context. Prepared claim status reports containing claim evaluation, reserving, negotiation, and legal consultation..
Commercial Line Claims Specialist, Missouri
Progressive Insurance, January 2020-April 2022 Investigated, evaluated, negotiated, and resolved moderate to high complexity and exposure injury claims, including attorney-represented claims under the Commercial Line of Business Operated with medium authority limits with the majority of inventory consisting of (but not limited to) moderate to high complexity claims involving multiple vehicles, pedestrians, complex coverage, uninsured/underinsured, multiple competing claims, potential extra-contractual, and/or significant injuries. Consulted with claimants (and their attorneys), witnesses, insureds, injured parties, agents/brokers, attorneys, police officers, and anyone with knowledge regarding a risk to confirm coverage. Resolved coverage, fraud, injury causation and subrogation issues on all risks assigned, interpreted and applied policy and state laws in order to make accurate coverage decisions. Verified and resolved Claims Verification Questions, send underwriting memos, recognized the need for fraud/Special Investigations Unit (SIU) involvement and opened/referred subrogation when appropriate. Analyzed, and determined the extent of clients' liability concerning loss of damages specific to Commercial products and effected settlement with claimants' attorneys. Effective communication was essential in my role, as I interacted with various stakeholders, including claimants, attorneys, medical professionals, witnesses, insureds, agents/brokers, and experts, to determine coverage, liability, and claim value..
Casualty Claims Adjuster II Bodily Injury, Missouri
American Family Insurance, March 2015-January 2020 Facilitated the investigation, evaluation, negotiation, and resolution of moderate to high complexity agile injury claims, often involving multiple parties and complex coverage scenarios. Recognized and interpreted primarily Auto, Homeowner, Specialty, and Recreational policies. Interpreted claim history coverages. Identified proper loss codes based on policy type, and recognized the economical, legal, and practical consequences of decisions. My role required a deep understanding of underwriting guidelines, enabling me to evaluate risks and provide recommendations to the Underwriting Department. Maintained a focus on compliance with regulatory requirements by interpreting and applying policy and state laws. My Agile approach extended to understanding state-specific differences in policies and local ordinances, allowing for agile decision-making in claims handling. Reviewed state-specific legislation and legal precedent based on prior legal cases for assigned geographic area using Agile approach..
Graduate Assistant, Missouri
Lindenwood University, January 2014-December 2014 Ensured optimal performance of day-to-day administrative operations in the library, including providing human resources support, monitoring inter-library loan books. Detailed record keeping of all books and other educational materials. Registered incoming and outgoing educational correspondence in the library database..
Internal Auditor, Nigeria
CGC Nigeria Limited, February 2013-September 2013 Reported risk management issues and internal controls deficiencies identified directly to the audit committee and provided recommendations for improving the firm's operations, in terms of both efficient and effective performance. Prepared schedules for external auditors during annual audit exercise. Provided support to the firm's anti-fraud programs and engaged in continuous education and staff development. Performed field material audits and reported findings as needed. Facilitated material audit that led to the discovery of ongoing fraud and material mis-management..
Financial Analyst, NigeriaTrust fund Pensions PLC, December 2011-January 2013 Maintained accurate records of financial transactions daily, including budget analysis Applied Agile principles to financial and accounting management by collaborating with various departments to ensure accurate information and timely reporting. I effectively processed accounts payable, receivable, financial reporting, billing, and reconciliations in an Agile manner. My Agile mindset allowed me to adapt to changing financial situations and maintain accurate records. Accurate data on budgeted expenses for the period and ensured compliance as fast-paced pension administrator. In addition, I managed diverse accounting tasks, such as accounts payable, accounts receivable, financial reporting, general ledger, billing, and reconciliations, within a dynamic pension administration environment. In my Agile role, I implemented actuarial techniques for product pricing and conducted cash flow analysis. I maintained schedules for external auditors during annual audits, ensuring an Agile response to audit requirements. Additionally, I administered payroll, taxes, pension contributions, and human resource matters with an Agile approach, adapting to changing regulations and requirements. Facilitated and led the account reconciliation project for the company that helped with the consolidation of all lines of investments..
Education
Master of Business in Finance, Missouri
Lindenwood University St. Charles, December 2014
Bachelor of Science in Accounting, NigeriaAl-Hikmah University, May 2011
Certifications
Certified Scrum Master- Oct. 2023 JPMorgan Agile Methodology Job Simulation on Forage- September 2023
Negotiation License- 2017 Project Management Skills for Leaders- LinkedIn Claims Adjuster License |
