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Candidate's Name
Professional SkillsAbility to type 55 wpm or more on computer keyboarding for data entry.Microsoft Programs.Ability to take and deliver accurate instruction/messages.Excellent customer communication/relations.Quick learner and extremely hard worker.Volunteering to assist others.Proficient in sign language interpreting.Professional ExperienceS3 Shared Services Solutions LLC December 2022 to August 2023Member Services RepAnswer incoming calls to assist with banking needs for our members in general and loansSend out necessary email to the proper departments to further assist our members.Assist members with details about mortgage claims and other questions.Worked with co workers to achieve goals in a timely manner.Global Atlantic Financial Group, remote. October 2021 to October 2022Customer Service Rep/Data EntryAnswer incoming calls to assist in preneed life insurance policiesAssist agents with new applications for policiesAssist funeral homes with obtaining death benefit amounts for claimAssist customers with changes on policies and paymentsAssist in any questions they may have and help resolve the issueMcLeod Support Services, Florence, South Carolina January 2020 to PresentCustomer Services/ Data EntryProcessed medical appointment requests from patients and doctors offices.Entered patient data system.Scheduled appointments for patients.Young Pecan, Florence, South Carolina August 2020 thru December 2020Data EntryProcessed incoming orders by phone and email.Keyed processed orders in data system.Harbor Freight, Florence, South Carolina May 2014 thru Jan 2016Customer services / CashierCollect cash, checks, and credit card payments from customers.Make change accurately and efficiently.Issue receipts to customers.Deal with returns and refunds as necessary.Maintain cash control over register drawer and verify amounts are correct.Answer customer questions as they arise.EducationHigh School Diploma 2020John Adams High School