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Click here or scroll down to respond to this candidate Candidate's Name
Haymarket, VA Street Address | EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | LINKEDIN LINK AVAILABLE
SummaryAgile Delivery Lead | Agile Coach | Agile Trainer | Senior Scrum Master with a vast range of experience in Agile Transformation helping organizations and teams to implement and improve the effectiveness of Scaled Agile Framework (SAFe), Kanban, and Scrum to maximize business value delivery. 15 years of experience in IT through all phases of Software Development Life Cycle (SDLC). 8 years of Agile Coach and Scrum Master experience, 4 years of Project Management experience. Championed 2 Scaled Agile Framework implementations. Experience transitioning 2 organizations from waterfall to Agile delivery. Taught Agile courses: Scrum, Kanban, and SAFe Scrum Master. Enabled to teach SAFe 6 courses: Leading SAFe, SAFe for Teams, SAFe Scrum Master, SAFe Product Owner/Product Manager, SAFe Release Train Engineer. Reputation for delivering results, improving processes and maximizing productivity. Experience with JIRA Align, JIRA, Confluence, VersionOne, Rally, and Agility Health. Recognized for being collaborative, inclusive, empowering, inspiring, organized, adaptable, dedicated, and positive.Areas of ExpertiseAgile Delivery | Agile Transformation | Agile Coaching | Agile Training | SAFe, Kanban, Scrum, XP, DevOps | Leadership |Process Improvement | Organizational Change Management | Facilitation | Team Building | Project Management | Program Management | Risk Management | Business Analysis.IndustriesInformation Technology | Government | Financial | Healthcare | Health Insurance | Retail | Title Insurance | Real Estate/Mortgage.Projects and OperationsSoftware | System | Website | Portal | Mobile | Data Warehouse | Data Processing| Risk & Governance | Business Intelligence | Analytics | Operations & Maintenance | Operations & Intelligence.CertificationsICAgile Certified Professional Agile Coaching Certification (ICP-ACC) | Kanban Management Professional (KMP), Kanban Coaching Professional (KCP) | Certified Scrum Master (CSM) | Certified Scrum Product Owner (CSPO)| Certified SAFe 6 Practice Consultant (SPC) | Certified SAFe 5 Program Consultant (SPC) | Certified SAFe 6 Release Train Engineer (RTE) | Certified SAFe 6 Product Owner/Product Manager (POPM) | Certified SAFe 6 Agilist Certified Agility Health Facilitator | PMI-Agile Certified Practitioner (ACP) | Project Management Professional (PMP) CertificationPROFESSIONAL EXPERIENCECAPITAL ONE | CML Tech Commercial Card, Vienna, VA Oct. 2020 - Apr. 2023Manager, Agile Delivery Lead (Jan. 2022 Apr. 2023)Leverage appropriate Agile framework to enable predictable, quality product delivery while maintaining focus on continuous improvement. Participate in SAFe implementation and improvement.
Coached teams and the organization on Scaled Agile Framework, Scrum, and Kanban. Motivated and empowered 5 Agile teams to deliver the first version of a financial product to customers.
Facilitated SAFe events in virtual environment: Team Sync, Iteration Planning, Backlog Refinement, Iteration Review, Iteration Retrospective, PI planning Readouts, ART Sync, System Demo, Inspect and Adapt.
Optimized flow of value by helping teams limit work in progress, reduce batch size, and remove impediments.
Collaborated with Product Managers and Product Owners to create and maintain the ART Backlog and Team Backlog and ensure close alignment of teams with product vision and customer requirements. Led Kanban Transformation, created Kanban training materials and provided training to
Candidate's Name EMAIL AVAILABLE Page Twostakeholders, product managers, architects, UX team, and 15 Agile teams. As a result of Kanban Transformation, the productivity and speed of the Agile Release Train improved 30-40%.
Actively managed the change and guided the Agile Release Train through Kanban transformation. Held Kanban Office Hours and Book Club and coached Managers, Agile Delivery Leads and Teams on Kanban.
Implemented Inspect and Adapt and facilitated the first session with 70+ participants resulting in identification of program wide issues and remediation for continuous improvement.
Taught SAFe Scrum Master certification course to 14 people and Kanban training course to 100+ people.
CAPITAL ONE | Cyber Operations & Intelligence, McLean, VA
Manager, Agile Delivery Lead (Oct. 2020 Jan 2022)Agile Delivery Lead for Log Management team, Cyber Fraud program including 4 teams, and Cyber External Defense and Remediation program including 4 teams. Championed the implementation of SAFe across the Cyber Organization.
Trained and coached teams in SAFe, Scrum, and Kanban values, principles and best practices. Prepared 5 teams for PI planning, provided support and tools for teams to successfully complete PI planning, execute the plan, and consistently deliver business value to customers.
Collaborated with representatives of divisions and delivered high-priority enterprise initiative on schedule. 11 divisions assessed 800+ assets for logging gaps and created an implementation plan to comply with Information Security Standard and Log Management procedures.
Incorporated Kanban principles and practices into Scrum processes resulting in improved flow of work and 34-40% increase in velocity. Teams Sprint commitment reliability improved 24-57% and Epic cycle time improved 36%. Achieved 100% JIRA Data Quality compliance. Gave presentations on Lean-Agile topics at the Agile Community of Practice.
Mentored junior ADLs in Scrum Master responsibilities and enabled them to be successful in their role.
ELIASSEN GROUP | Capital One, Cyber Operations& Intel, McLean, VA
Agile Delivery Lead Feb. 2020 Oct. 2020Agile Delivery Lead for 4 high-visibility Cyber Event Technology Program initiatives with tight Board committed deadlines. Agile Delivery Lead for Cyber Data and Enterprise Monitoring program and Log Management team. Led Agile Teams and delivered 4 initiatives on schedule resulting in improved cyber security for the organization.
Transitioned the Cloud Threat Detection Team to Kanban resulting in increased focus time, faster value delivery, and success in meeting tight deadlines. Instrumental in successfully transitioning Cyber Data and Enterprise Monitoring program to new leadership.Collaborated with Tech Leads to improve the effectiveness of the program.
Standardized agile processes, improved the log prioritization process, created and customized JIRA boards and Confluence pages, stood up a new team, coached and trained the teams on agile tools, values, principles and best practices. Supported and coached 5 product owners and assisted them with backlog management, prioritization, backlog refinement, and evidence collection for risk and audit reviews. Participated in S2 and S3 meetings and provided timely status reports updates on the progress of initiatives, impediments, and risks.THE ELIASSEN GROUP | Fannie Mae, Herndon, VA
Sr. Scrum Master/Kanban Master/Agile Coach Aug. 2015 Dec. 2019Improve Agile maturity and productivity of Agile Teams working on various projects: System development, Portal enhancement and operations, Enterprise Data ingestion, Model Usage application enhancement, Legal Technology & Operations, Analytics & Machine Learning.Candidate's Name EMAIL AVAILABLE Page Three Trained and coached teams and the organization on Kanban, Scrum, SAFe, XP, and DevOps. Facilitated Agility Health Assessments and the teams search for improvements.
Turned under-performing teams into high-performing teams by fostering collaboration, and self-organization and by coaching and training management and teams in agile mindset, principles, and best practices. Throughput increased 30%-50% and teams were able to consistently meet business objectives. Coached, and enabled teams to improve agile maturity from level 0-1 to level 3 (4 scale maturity). Provided 12 all-day Kanban training sessions to an audience of 15-30 course participants and inspired them to implement Kanban in their business area.
AGILEX | United States Census Bureau, Technologies Mgmt. Office, Suitland, MD
Scrum Master Dec. 2014 Feb. 2015Scrum Master for the census mobile application development project. Coached the Team and the organization on SCRUM and Scaled Agile Framework (SAFe). Facilitated PI Planning Team breakout and ensured successful outcomes including PI objectives, dependencies, and risks.
Facilitated daily Standup, Sprint Planning, Sprint Demo, Retrospective, and Backlog Refinement. Collaborated with Product Owner to ensure feature readiness and prioritization of Team Backlog.CENTENNIAL | Freddie Mac, Operations & Technology, McLean, VA
Scrum Master Jun. 2014 Oct. 2014Scrum Master for the Market Pricing web-based system development project. Coached and trained the Team and stakeholders on SCRUM values, principles, and best practices. Worked with System Administrator to customize VersionOne and successfully transitioned the Team from Excel to VersionOne resulting in improved visibility, planning, tracking, and reporting.
Delivered brown bag sessions on Writing Good User Stories , and Test Driven Development and coached the team on best practices resulting in improved User Stories and quality of code. Coached the Team to achieve higher levels of agile maturity, productivity, collaboration, and self-organization. Motivated the Team to improve productivity and speed of value delivery. Team s velocity (total number of story points delivered in a Sprint timebox) increased by 20%. Facilitated Release planning, Daily Scrum, Sprint Planning, Sprint Review, Retrospective, and Backlog Refinement meetings.
Reported on metrics such as Release/Sprint Burndown and provided status to stakeholders. Promoted Product Owner engagement resulting in more collaboration, visibility and clarity about priorities, and requirements.SAIC | United States Patent and Trademark Office, Enterprise IT Sector, Alexandria, VA
Project Manager/Scrum Master Oct. 2013 May 2014Project Manager/Scrum Master for the Trademark Reporting and Data Mart data warehouse development and production support contract for the United States Patent and Trademark Office. Trained and coached team members in SAFe, Agile/Scrum values, principles and best practices. Streamlined and integrated Agile processes into the project and enabled the team to meet objectives. Facilitated PI Planning Breakouts, Release and Sprint Planning, Daily Scrum, Sprint Review, and Retrospective, and Product Backlog Refinement meetings. Analyzed metrics in Rally tool and provided status reports to stakeholders. Assisted the Product Owner and Team with breaking down Epics and elaborating User Stories. Provided input into proposal documents and assisted with resource planning and estimates.
Candidate's Name EMAIL AVAILABLE Page FourOTHER EXPERIENCEXPAND CORPORTATION | Reston, VA
Group Director/Program Manager Feb. 2008 Aug. 2008
Group Director/Program Manager for the CareerOneStop (COS) website development and technical support services contract for the US Department of Labor (DOL).
The COS Program included CareerOneStop Portal, America Service Locator, America Career Information Network, Career Voyages, and Competency Model Clearing House Web development projects.
Responsible for managing the program to meet technical, cost, schedule and quality objectives.
Implemented the SCRUM Framework resulting in improved productivity and customer satisfaction.
Managed 3 Technical Project Managers and coached them on Scrum values, principles, and best practices.
WORD & BROWN Insurance Admin. | Project Management Office, Orange, CA
Sr. Project Manager/Business Analyst June 2006 Dec. 2007
Manage web development projects. Develop and implement PMO policies and processes.
Core Team member of Kaizen Lean Six Sigma team responsible for software development process improvement to reduce cost, enhance productivity, and improve customer satisfaction.
Participated in transitioning the organization from waterfall to Agile.
Managed web development projects and coached teams on Scrum values, principles, and best practices.
Analyzed request tracker tickets and confirmed requests with business users.
Prepared portfolio and operational status reports for executives and stakeholders.
Coordinated QA testing, user Acceptance Testing, Training, and Deployment.
DATA TRACE/First American Corporation |Application and Product Development, Anaheim, CAProject Manager/Sr. Business Analyst Jan. 2003 Feb. 2005Managed complex title and tax information system project including electronic and manual data capture, document imaging, data entry, application development, web development, and billing application modification.
Motivated 16 geographically distributed team members and contributed to their success designing, developing, testing, and integrating a new service into the company s Title and Tax Information system.
Conducted project meetings, monitored project performance, and provided status report to stakeholders.
Coordinated database loading, integration testing, QA, User Acceptance Testing, and Deployment.
The project was completed ahead of schedule and under budget.
EDUCATION Master of Arts, MA, Science of Creative Intelligence, MI University, Fairfield, Iowa. Master of Arts, MA, English and Russian, Janus Pannonius University, Pecs, Hungary.MEMBERSHIP: Scaled Agile Framework, Scrum Alliance, Agile Alliance, Project Management Institute (PMI)CHARACTERISTICS: Maximizer, Change Agent, Influencer, High-Achiever, Relator, Professional, Diplomatic, Success-Driven, Self-Motivated, Strong Work Ethic, High Integrity, Committed to Quality, Independent, Initiative Taker, CollaborativeINTERESTS/HOBBIES: Yoga, Hiking, Biking, Swimming, Workout, Tennis, Kayaking, Traveling, Gardening |
