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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Cell:PHONE NUMBER AVAILABLE Fort Worth, TXProfessional SummaryIm a self-motivated, devoted, and industrious Program Manager/ Project Manager/Scrum Master with 6+ years of experience in coaching software development teams, developing and implementing Agile principles for solving essential problems, catalyzing improvements, raise awareness, boosting ownership, developing competencies, and facilitating removal of impediments, coaching teams in Agile adoption, and solid background in Agile concepts.TECH STACK & CORE COMPETENCIESMySQLRallyTraining &DevelopmentSoftware TestingSlackCross functional collaborationXP/Scrum/Lean & KanbanMS ProjectSAFe (Scaled Agile Framework)SDLCCoupa (Funding System)MS ProjectPower BIAzure DevOpsDemand CenterCherwellJiraSalesforceService Now (SNOW)Project ManagementProgram ManagementTeam LeadershipStrategic PlanningServant LeadershipConfluencePROJECTSOracle to Kantata IntegrationSabre Cloud Platform MigrationPriority Bag TagFrequent FlyersOneDrive MigrationInterline e-ticketingCustomer Service Agent AssistInter Airline Through Check-InCodeshareSeat Maps & TTY UpgradesWindows 10 MigrationNetwork Migration from GE to WFMac Establishment on AAIAM (Identity Access Management)CAREER ACHIEVEMENTSGartner Consulting (Software Guidance)Program Manager /Project Manager/ Scrum Master09/2022- To DateManaged and supported multiple integrations among different teams.Track and open tickets via Jira and Service NowCollaborate with business analysts, management, and stakeholders to define project scopes, benchmarks, and deliverables that support business goals.Responsible for creating roadmaps and processes for the Engineering teams.Manage and track execution and accountability across different engineering teams.Liaison between the Business and development teams offshore.Gathered SOX Artifacts to ensure the business was compliant with industry standards and requirements.Ensure that all associated documents, templates, and artifacts are complete, current, and stored appropriately.Send out after action reports to the organization and department communications.TEKsystems / American Airlines (Contract/Fulltime)Project Manager /Scrum Master / Agile Coach07/2018 09/2022Managed and supported application development on Customer Service Agent Assist app.Ability to quickly earn the trust of sponsors and key stakeholders.Managed and supported app development on Sabre.Collaborate with business analysts, management, and stakeholders to define project scopes, benchmarks, and deliverables that support business goals.Ensure that all associated documents, templates, and artifacts are complete, current, and stored appropriately.Developed continuity of operations disaster recovery plan.Optimizing team efficiency and quality by creating and implementing agile and standard processes across multiple teams.Managed software projects throughout the software development life cycle (SDLC) to ensure timely and defect free deliveries.Manage and track execution and accountability across different engineering teams.Mobilize and motivate teams by setting direction and approach.Creates valid estimates of effort to complete engineering work streams and understand the relationship between teams.Agent of change who adapts and manages change quickly using change management skills.Responsible for creating project plans and tracking projects to completionActively manage risks, issues or action items while helping teams explore and understand the scope of all projects.Responsible for creating roadmaps and processes for the Engineering teams.Build plans and mitigations to address pain points and to ensure everything is aligned.Manage and track execution and accountability across different engineering teams.Liaison between client services and development teams.Wells Fargo Bank (Contract)Project Manager /Scrum Master03/2016- 07/2018Coached, mentored, and facilitated the adoption of the Waterfall and Agile mindsets for a team of 10.Facilitated all Scrum activities including but not limited to sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Established best practices for resolving conflicts, challenges, and impediments, while managing team health and guiding team through continuous process improvement.Managed complex projects end-to-end by prioritizing requirements, refining scope, and collaborating across teams to implement features for global rollouts.Effectively monitored and communicated project status to key stakeholders.Directed vision and strategy of global project teams, completing project execution within budget and agreed upon timelines.Guides and coaches teams to use Agile practices and principles to deliver high quality artifacts and services.Managed cross functional teams across the enterprise.Manage and track execution and accountability across different engineering teams.Track and open tickets via Demand Center and Rally for open projects.Lead teams in planning, release planning, backlog grooming, sprint retrospectives sprint planning and defect management.Responsible for managing the complete life cycle of projects, including approval, planning, execution, and closeout to ensure planned results are achieved on time.Help engineering teams define overall vision, strategy, and roadmap to address the problems and opportunities in collaboration with engineers.Responsible for creating project plans and tracking projects to completion.Actively manage risks, issues or action items while helping teams explore and understand the scope of the project.Deep understanding of Agile and lean principles and how it affects scrum.Manage and track execution and accountability across different engineering teams.Communicate weekly status of all project deliverables to leadership & impacted stakeholders and conducted daily team standups.Send out after action reports to the organization and department communications.EDUCATION & TRAININGWayland Baptist UniversityBachelor Management Information SystemsCertified Scrum Master- CompletedSAFe Certificate CompletedLean Project Management in Software DevelopmentPractitioner of Human Centered Design Design Thinking |
