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Candidate's Name
Elkridge, MD PHONE NUMBER AVAILABLE EMAIL AVAILABLEFluent in two languages, Software Tester with over ten years of strong analytical skills with great attention to detail, meeting deadline goals, manual test skills, with a high degree of accuracy and effective communication and collaborative skills. CORE COMPETENCIESQuality Assurance: Proficient in ensuring the software meets quality standards. Software Testing: Experienced in identifying software bugs and verifying functionality. Software Development Life Cycle: Well-versed in all phases of software testing, from. requirement gathering to development.Test Case Creation & Execution: Skilled in drafting detailed test cases and effectively executing them to ensure software performance.Bug Tracking: Adept at using Microsoft Team Foundation Server for defect management.Test Management: Proficient in utilizing Microsoft Test Manager for test planning and execution.Development Tools: Familiar with Visual Studio for software testing and debugging. PROFESSIONAL EXPERIENCESOFTWARE TEST ENGINEERMettler-Toledo Autochem, Columbia MD November 2016 January 2023 Developed over 150+ test cases derived from software requirements, achieving a 95% coverage rate. Executed over 1,000 test cases across multiple software projects, leading to the identification and resolution of bugs. Routinely performed smoke, regression, and performance tests across multiple software projects. Collaborated closely with the development team to ensure test cases matched evolving software requirements, leading to faster iteration cycles. Guided 3 interns through their entire internship cycle, 2 of whom were subsequently hired as full-time employees due to their outstanding performance. SOFTWARE TEST ENGINEERIntertek, Laurel MD August 2011 November 2016 Coordinated with product managers and software engineers to track and resolve over 200 bugs in various games and applications, ensuring high-quality product releases. Conducted testing over 50 cell phone applications on 20+ different handsets, ensuring broad compatibility and end user experience. Diligently reported software issues through a centralized tracking system, expediting the bug fixing process by 25% and ensuring timely software product updates. Candidate's Name
COMMUNICATION SPECIALISTHope Christian Ministry, Beltsville MD July 2010 May 2011 Served as the primary communication conduit for HCCs administrative team ensuring clear and efficient liaison among ministry leaders. Actively supported the Chambers marketing campaigns by meticulously designing and curating promotional literature, ensuring an increase in outreach while adhering to set budgets. Curated and maintained a comprehensive repository of press releases and articles, ensuring easy accessibility and retrieval, while also designing a dynamic rolling marquee to showcase key highlights.SOFTWARE TESTINGNational Software Testing Laboratories, Laurel MD: January 2008 July 2010 Analyzed design specifications, leading to the development of comprehensive test scripts and scenarios: leveraged both manual techniques and advanced automated testing tools to optimize coverage. Executed rigorous system and functionality testing on new applications and software enhancements, ensuring a 99% adherence to design specifications and enhancing software reliability. Initiated proactive measures to identify and rectify potential pitfalls in workflows, leading to a notable enhancement in the end products quality and helping boost customer satisfaction.CUSTOMER SERVICE REPRESENTATIVEPitney Bowes Management Services, Washington DC: August 2011, December 2012 Promptly addressed and resolved incoming customer requests, achieving a satisfactory rate for issue resolution. Gathered customer information, efficiently met their needs, and provided education to reduce future inquiries, resulting in a decrease in recurring issues. Expertly troubleshot customer issues over the phone, utilizing systems to assess and rectify challenges, improving call resolution speeds. EDUCATIONBusiness Administration Courses Montgomery Community College, Takoma Park, MD Computer Specialist - TESST Electronics and Computer Institute, Hyattsville, MD Clearance Held Secret 1997-2007Languages:English: Fluent (Speak, Read, Write)Portuguese: NativeSpanish: Fluent (Speak, Read, Write) |
