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Name Available: Register for Free
Title Information Technology Data Operations
Target Location US-MD-Fort Washington
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATIONSTechnical, results-oriented professional with extensive mainframe programming capability in Information Technology Division of the Internal Revenue Service. Relevant Mainframe Analytical position for Product Assurance of the Individual Master File organization. Disciplined in maintaining program and data operations with quality excellence in accordance with operational standards. Consistent commitment and dedication to producing and maintaining process improvement standards for appropriate projects. Specialized training in numerous program languages and managerial quality principals indigenous to conflict management and supervision needs. Consistently headed projects independently, that in history required more than one resource for precision programming and data manufacturing helping increase production flow. Ensuring process maintenance and enhancing product capabilities. Ensuring/overseeing quality as a Project Action Team advisor. Notable work experience with customers, contractors, and other programmers/analysts during planning Strategies and end-test follow-ups. Looking for a career-oriented workplace environment in which my skills and capabilities will not only be of use but enhanced by the people around me.Unisys IBM Assembly Cobol PascalBasic Visual Basic Oracle Unix C+PROFESSIONAL EXPERIENCEPearson Online LearningDocument Verification Specialist/Enrollment Management Assistant May 2021  September 2022Accurate processing of enrollment documentation. Communication with families who have submitted documentation through phone and email correspondence. Contact families who have been identified as needing support or documentation. Assist with naming, saving, and uploading of enrollment and academic documents as needed. Assist the Enrollment Processing Team in record maintenance, as needed.Develop an understanding of the enrollment document upload process in order to communicate when issues occur. Clearly communicate additional enrollment and placement tasks in verbal and written form.Maintain accuracy of student records/data in accordance with all regulatory requirements. Coordinate with the Enrollment Team to assist with prospective families.Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable.Work with site-based staff (e.g., Administrative Assistants, Directors, and School Counselors) to coordinate data collection and key enrollment processes.Maintain accuracy of records/data in accordance with all regulatory requirements; and other duties assigned.Giant Foods, Bowie, MarylandSeafood Manager April 2011  December 2017Hardworking manager with experience in all aspects of store operations, including food safety/sanitation, management, merchandising, staff training and development.Skilled in training, staffing, cost management and lost prevention. Customer-Oriented, well-managed and organized manager with five years in perishable foods and natural foodsInternal Revenue Service, New Carrollton, MarylandInformation Technology Specialist (Senior Analyst) June 2000 - June 2007Consistently ensured problem analyses resulting in concise, accurate problem identification and corrective action in accordance with established policy directives, regulations and agreements.Providing software/data support, maintain documentation used to edit/adjust programs and/or data through Systemic Processing methodology.Consistently used approved analysis tools, design tools and process improvement methods effectively.Applied program/project management concepts, trends, techniques, and requirements to large scale, multi-tasked, complex projects involving information technology/business systems.Part of the MFT (Master File Team), SAT Process Improvement, Project Action Team which provides/develops procedures for processing purposes and incorporate ideas for the entire Master File Branch of the Individual Systems Division.Knowledge of qualitative methods to design/conduct comprehensive studies, also assess and improve program effectiveness for complex management processes and systems.Served as a team analyst/advisor overseeing team members and project support personnel.Develop long-range program plans, goals, objectives, and milestones.Reviewed overage reports for projects and conducted meetings to openly discuss problems/solution options.Serve as an expert analyst responsible for developing and interpreting operating procedures on program planning, execution, and evaluation.Communicated/discussed availability of data records with customers for RTM Matrix purposes and pinpointing access to records for loading/inputting.Took a leadership role in coordinating with affected areas to determine impact.Information Technology Specialist (Program Analyst) June 1996 - June 2000Determine/compare projected benefits and costs with consultants, contractors and management.Mapped JCL problems for customers in order to pinpoint data problems.Data Mapping or putting together different constraints, running programs with these constraints in order to produce specific test conditions.Utilization of resources effectively to ensure proposed solutions after considering all appropriate technological alternatives.Also maintained a project folder, which provides the history of my SAT test for others as a reference purpose.Contributing to activities that maintained or improved workgroup efficiencies and worked proactively to increase workgroup effectiveness.Assumed OJT role with fellow analysts not as affluent in JCL processing.Acted for Team Leader and Section Supervisor on a consistent basis.Provided procedures for data creation/problem solving, and recorded all findings/problems whether solved/unsolved in personal journal of daily activities for reference purposes.Planned, scheduled and executed program responsibilities within established time frames and kept employees, managers and customers apprised of project status and changes.Incorporated due dates and testing strategies for several projects.Produced End of Test Status Report for each project.Traveled to various Service Centers for technical support or for training needs.Planning, analyzing/evaluating, and/or improving the effectiveness of administrative operations and operating programs.Computer Assistant (Network Assistant) January 1995 - June 1996Assisted in the maintenance and organization of over 30 training classes.Utilizing pc components and tools for software and hardware maintenance purposes.Organized a controlled inventory of computer components safeguarded in a storage facility.Reconfiguration of pc's for network administrative classes using DOS commands and other operating system commands.Loading/unloading applications software on hard drives for appropriate class activities, which change weekly or sometimes daily.Manipulating Applications programs from the back end, including array changes, where an application does not cover all bases needed by my supervisor or myself.Prince George's Community College Largo, Maryland September 1990 - May 1991Computer Mainframe Assistant (Co-op)Loaded and unloaded tapes on mainframe computers for co-op credits.Utilized Unix/DOS commands for loading/running data tape purposes.Also did flowcharting for programmers on Flowcharting II, III+, & IVWrite psuedocode for programmers when program maintenance or editing was needed.Also got advice/feedback from programmers when working on Assembly and/or Cobol programs for my personal courses.EDUCATIONPrince Georges Community College Largo, MD January 1990 - December 199469 credits in total towards Associates in Computer Science/Information SystemsCurrently enrolled in Oracle(SQL/PLSQL) at the Prince George's Community College for DBA certification purposes.SKILLSUsed proper workload management and time utilization techniques in order to complete assignments timely within established guidelines.Based on the test requirements and in accordance with IRM 2.1.6, Documentation 9691 and other Product Assurance sanctioned guidelines, established and prepared test data and predetermined results/scenarios for each test case developed.Provided solutions for bad data, resequencing transactions, unpostables or data ending up in the wrong output file and was part of conversion process for reformats.Developed alternative methods to ensure customer involvement during the testing planning phase, including the customer in all project aspects.Prioritized work assignments based on the needs of the customer and program impact.Analyze project objectives and alternatives for developing major information systems.

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