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Title General Manager Customer Care
Target Location US-FL-Naples
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Counselor In Help NeededNaples, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOwner/OperatorLa Casa DellAnima Italian Market & Caf - Naples, FL July 2020 to September 2021ChefCustomer care RRPFHMscheduleinventoryPresident OwnerASSOCIAZONE CULTURALE E RICREATIVA B&B AND RESTAURANT March 2010 to PresentGeneral Manager Customer care RappresentativeNew York Pizza and Pasta - Naples, FLApril 2018 to September 2018Import/Export sales manager / Interpreter English-Spanish Customer Care SpecialistEuro FruitJune 2016 to February 2017Interpreter of English and SpanishGeneral Manager Customer Care RappresentativeAntica Bari Restaurant - BariJune 2010 to January 2014Social Service OfficerAurea Salus srl - BariJanuary 2007 to March 2010Special Education TeacherPrivate Familys - BariFebruary 2006 to March 2007Teaching special needs child using Montessori methods Occupational therapistElia Domus srl - BariJanuary 2005 to December 2006Owner/ Barista / bartenderDISCOBARJanuary 1997 to December 1999Senior clerk Executive Secretary GeneralAPULIA SALUS SRL PRIVATE HOSPITALJune 1991 to March 1997agenda of the General ManagerEmployee relations / human resourcesEducationBachelor's in professional educator in the field of child distress, deviance and marginalizationUniversity Aldo Moro Bari ItalySeptember 2005 to September 2008Counselors in Help Needed in Mental and abuseUniversity of Bari Italy2005CERTIFICATE in ENGLISH COURSEBRITISH SCHOOL1999Diploma Ecozoophil GuardTime4dogHigh school or equivalent in PET THERAPISTTime4dog academySkills DATA MANAGEMENT (5 years) MS OFFICE (10+ years) PROJECT MANAGEMENT (8 years) Inventory Management (5 years) Payroll Scheduling Team Building Training inventory (5 years) retail sales Microsoft Word Word Operations Time Management Word Processing Computer Literacy Social Work Administrative Experience Human Resources Interpretation Restaurant Management Special Education Translation English Hospital Experience Program Development Research Spanish Teaching Writing Skills Multilingual Case Management Public Relations Organizational Skills Conflict management Data entry Customer service Sales Management Management Recruiting Employee Orientation Personal Assistant Experience Office Management Program Management Medical office experience Home Care Medical TerminologyLanguages Italian - Expert Spanish - Fluent English - ExpertCertifications and Licensesoccupational therapyManager Serve SafeOctober 2020 to October 2025Food Handler CertificationAssessmentsPersonality: Hard-Working  ProficientSeptember 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ProficientCustomer Focus & Orientation  ProficientJune 2019Responding to customer situations with sensitivity. Full results: ProficientVerbal Communication  ProficientMay 2019Speaking clearly, correctly, and conciselyFull results: ProficientCustomer Focus & Orientation  ProficientMay 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: ProficientCognitive Ability  ProficientFebruary 2020Combining pieces of information to form general rules or conclusions. Full results: ProficientWorking with MS Word Documents  FamiliarDecember 2019Knowledge of various Microsoft Word features, functions, and techniques. Full results: FamiliarAdministrative assistant/receptionist  FamiliarMay 2020Using basic scheduling and organizational skills in an office setting. Full results: FamiliarProject timeline management  ProficientJune 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientCognitive ability  ProficientFebruary 2020Combining pieces of information to form general rules or conclusions. Full results: ProficientAttention to detail  CompletedDecember 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedSupervisory skills: Motivating & assessing employees  Completed February 2020Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: CompletedFront desk agent (hotel)  ExpertMay 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ExpertCustomer focus & orientation  ProficientMay 2020Responding to customer situations with sensitivity Full results: ProficientPatient-focused care  Highly ProficientMay 2020Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Highly ProficientAdministrator  FamiliarApril 2020Personality and problem-solving skills.Full results: FamiliarCustomer service fit  FamiliarMay 2020Measures the traits that are important for success for customer service roles. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS & ABILITIESProject ManagementTeam CollaborationSolid oral communicationConflict resolutionExtremely organizedTeam LeadershipData ManagementEvaluation and analysis of the customers/marketsProcesses management and risks analysisStaff developmentExcellent knowledge of MS OfficePHONE NUMBER AVAILABLEEMAIL AVAILABLEUSA2364 Florida Ave 34112Naples Florida

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