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Phone PHONE NUMBER AVAILABLEProfessional summaryI have multiples skills; I am responsible assistant. I have a solid history of achievement in customer service. I am motivated leader with stronger organization and prioritization abilities. Areas of expertise include Early Childhood Education, Customer Service, Reception, Administrative assistant, Interpreter, Sales, Bank Teller, and Security.SkillsParaprofessionalBanking tellerCommunicationForeign language, Portuguese, and SpanishCustomer and PersonalServiceSales MarketingExperienceWebster Bank 04/01/2022 to present.680 Park St Hartford, CT 06106PHONE NUMBER AVAILABLERelationship banker lResponsible for helping a customer achieve their goals financially, including opening CD, Checking Savings and Money Market accounts.Make a deposit and withdraw transactions.Informe the customers about rates and promotions.Help with online banking issues and educate them about online banking.Help with application loans and credit cards.Fallow up with customers to update their profile and provide a good customer experience.Southfield Children Center 01/2021 09/202184 Faith Road, Newington, CT 06111PHONE NUMBER AVAILABLE12/2020 09/2021Teacher assistantCollaborate with student learning; collaborate with teachers, school administrators or counselors to determine students needs.Monitor students performance or assist students in academic environments, such as classrooms, help students to be disciplined and independent.Assisting in development of monthly lesson plans, implementing activities, helping to create and maintain a classroom culture of health and safety, both physical and emotional.Kelly Education Services, CT Feb 2019 09/2020PHONE NUMBER AVAILABLEParaprofessionalLaboratories or Computer CenterMaintain records of students assessment results, progress, and feedback or school performance, ensuring confidentiality of all records.Collaborate with students learning; collaborate with teachers, school administrators or counselor to determine students needs.Monitor students performance or assist students in academic environments, such as classroom, or in some sports activities.Allied Universal, CT 07/2018 02/2019PHONE NUMBER AVAILABLESecurity OfficerResponsible to greet the facility guests, to assigning the proper security badge to each visitor.Follow the Company policies to schedule and random checks of the designated areas.Assist the maintenance staff in securing an area during a maintenance emergency.Collaborate with other members of the corporate security team to ensure that the facility is always safe, also daily reports.Maintain a professional and effective relationship with the local police and fire department.Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings equipment, and access points; permitting entry.Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.Consulate General of Brazil in Hartford CT Dec 2014 7/20181 Constitution Plaza, Hartford CT 0610PHONE NUMBER AVAILABLEAdministrative AssistantGreet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Complete forms in accordance with company proceduresLocate and attach appropriate files to incoming correspondence requiring replies.Answer telephones and give information to callers, take messages, or transfers calls to appropriate individuals.Create, maintain, and enter information into database, such important documents.Make copies of correspondence or other printed material.Compose, type people information, fingerprints, measures, and signatures.Stew Leonards Danbury and Newington, CT - Nov./2000 to 03/20113475 Berlin Turnpike, Newington, CT 06111PHONE NUMBER AVAILABLECustomer Service, Cashier, SalesConfer with customer by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, obtain details or complaints.Keep records of customer interactions or transitions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers problems.Solicit sales of new or additional service or products.Worked as cashier when the store was busy and helped another department as needed.EducationArts and Science Imes Fafica- Faculdade de Ciencias and Letras de Catanduva, SP Brazil.Arts and Science in progress associate- Charter Oak, New Britain, CTEnglish Certification- Naugatuck Community College- WaterburySecurity Officer- Certification- Naugatuck Community college- Waterbury, CTCPR- Naugatuck Community College- Waterbury, CTPLTI Parent leadership training Institute, Danbury, CTGeneral Studies: Capital Community College, Hartford- CTZumba Instructor Certificate, New York Dance Institute, NYFluent speaking and writing Portuguese and Spanish |