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Click here or scroll down to respond to this candidateCandidate's Name
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SKILLSPolicy reinforcementQuality control testingStaff training and developmentQuality assurance backgroundEmployee supervisionAudit coordinationMicrosoft applications skillsLogisticsExceptional organizational skillsData analysisDetail-orientedProject organizationStrong interpersonal skillsTeam playerTarget job is Assistant Project ManagerWORK HISTORYTraining Manager/HR Generalist Cenveo Envelope Company Indianapolis, IN04/05/21-PresentWorked with various subject matter experts on creating job title specific training packages used to onboard for new hires.Daily usage of HR related systems such as KRONOS and ADP.Heavy recruiting initiatives for skilled trades, support positions as well as management positions.Conducted various investigations such as sexual harassment, bullying, and other employee relationsResponsible for maintaining employee files (I9, medical active and inactive employee).Built trusting relationships with union representatives (United Steelworkers) when working through management/non-management issues.Tack all attendance and vacation information for both management and union employees.Responsible for full lifecycle for both union and management employeesStrong skills in online sourcing and recruitment tools (using FactoryFix, Indeed and ZipRecruiter)Work directly with senior leadership teamDispatch engineer Monarch Beverage Company Indianapolis, IN - 12/2019 to 4/21Apply previous dispatching experience to dispatch over the road drivers to move beverage products to and from various locations.Senior-Technical Process/Quality Assurance Manager AT&T Inc. - Indianapolis, Indiana (IN) 06/1993 - 03/2019Applied coaching techniques and tools to support managers and team members in improving performanceCommunicated best practices among on-site and including 12 different internal call centers consisting over 100 people within each center to align efforts and goalsManaged people in a union environment.Wrote and maintained technical training documentation on various pieces of telecommunication equipment.Trained various call centers, technicians and managers on dispatch systems both in classroom or webinar settings.Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costsAdjusted project plans to account for dynamic targets, staffing changes and operational specificationsCollaborated with business users, technical teams, database administrators and testing teams, to analyze, gather, and validate requirements such as kickoff meetings, joint application designing and planning sessionsOver 15 years of project experience using both waterfall and AgileWorked with Communications Workers of America union representatives on employee relationsEDUCATIONCERTIFICATIONSWGU (Western Governors University- currently finishing my bachelors in Business Management (with Human Resources) degree. 79 credits left to complete.Vincennes University, Vincennes, INAssociate of Science: Paralegal 1990Leading: Human Resource Management and Leadership (4 courses) to be completed by 01/2024Scrum Alliance Scrum Master Certification 09/2020ScrumStudy, Online 07/2019Scrum: Scrum FundamentalsContinuing education in Scrum Fundamentals Certification ***585-first Class: Project Management from Villanova University, Villanova, PA 06/2019Professional development completed in Introduction to Project Management |
