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Street Address S.R. 350 N PHONE NUMBER AVAILABLE CellAurora, IN Street Address EMAIL AVAILABLEExperience:Hillrom-Baxter February 2022- September2023Capital Customer Service Administrator1069 State Route 46E Batesville, IN 47006Verification of employment request must be faxed to PHONE NUMBER AVAILABLECall Center atmosphereHybrid experienceJDE operating systemEducate customer and sales representatives on product portfolio, product features and additional accessories and services availableKnowledge base of products, services, and business ventures in order to answer inquires or direct call to appropriate partyEnter proposals and purchase orders under $10,000 that are called or faxed in.Ensure appropriate pricing approval is given based on product line discount matrix.Handle all Acute and Post-Acute email inquiries directed via website or Customer Service emailAdhere to and administer company policies and procedures, including Discount Approval and Credit Return MatrixsAchieve department service level goals through prompt and courteous phone skillsMatthews Aurora Casket Company- August 2016- February 2022Customer Service RepVerification of employment request must be faxed to PHONE NUMBER AVAILABLESAP operating systemService incoming customer requests and address issues via phone, email, chat,written communication and personal contactFollow up on commitments to customers and internal constituentsKnowledge of product lines, pricing, delivery time and marketing initiativesMaintain liaison with other departments for order completionResolve complaints and issues in timely fashionWork well autonomously and within a team in fast-paced, deadline-orientedenvironmentSelf-motivated with critical attention to detail deadlines and reportingCandidate's Name
7757 S.R. 350 N PHONE NUMBER AVAILABLE CellAurora, IN 47001 EMAIL AVAILABLEDearborn County Health Department- Vital Records May 2013-August 2016Vital Records Professional- SpecialistRecord, Maintain, Distribute Birth/Death Records through Indiana State Dept. ofHealth (ISDH) Genesis programPrepare outgoing mail; Sort and Distribute department mailDearborn County Health Department- Environmental June 2012-May 2013Environmental Health ClerkIssue and Record Permits and Releases for Septic and City sewerFile and ScanAnswer phones and Greet customersMaintain database for animal bitesAssist in County Preparedness trainings and objectivesOperate two-way radiosAlpha Rae Personnel- Employment Agency August 2010-May 2012FSSA- Greendale, Indiana347 W. Berry Street #700 Fort Wayne, Indiana 46800 PHONE NUMBER AVAILABLEDepartment of Family Service ClerkAssist public in applying for State assistanceSchedule appointmentsAnswer multi-line phonesGreet and Assist publicScan personal documents to case filesNorthwest College August 2006- May 2010Sheryl Hruska-V.P. of Academic Affairs231 W. Sixth Street Powell, Wyoming 82435 PHONE NUMBER AVAILABLETitle III- Office AssistantMaintain Federal funds of Title III, Strengthening Institutions grantPrepare invoices, claim vouchers, purchase ordersExtensive work with Microsoft Office 2007 and XPUtilize standard office equipmentPrepare, review, process a variety of routine correspondencePrepare reports, logs, information, routine paperworkCandidate's Name
PHONE NUMBER AVAILABLE (cell)EMAIL AVAILABLEEducation:Northwest College, Powell, Wyoming August 2004-May 2009Degrees:Associate of Applied ScienceBusiness DegreeandAdministrative Assistant DegreeComplete in spring 2009Course Work:Small Business PracticesPublic SpeakingBusiness CommunicationsWord ProcessingWordBusiness LawBusiness EthicsPrinciples to MarketingPrinciples to ManagementMicroeconomicsMicrocomputer AccountingPractical AccountingComputer Information Systems 4Records and Information ManagementDesktop Publishing- WordSpreadsheet Applications- ExcelKeyboarding MasteryDatabase ManagementAccessPresent Graphics- Power Point**REFERENCES UPON REQUEST |