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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProactive, dedicated professional with nineteen years supervisory experience. Proven to be a decisive and results-oriented leader, adept at supervising team members to achieve professional goals while establishing an environment of mutual respect and trust. Expertise extends to project management, conflict resolution, and building and motivating dynamic teams. Also experienced in loss prevention/ security and warehouse operations. Currently seeking to apply my experience in managing teams and improving operations to a new position to enhance the company and further my career.PROFESSIONAL EXPERIENCESupervisorFranklin-Templeton Investments, St. Petersburg, FLMay 2000 June 2020Successfully overlooked a team that was held accountable for 40,000 transactions per month totaling 500 million dollars a month.Implemented best practices to maximize efficiencyDeveloped and implemented contingency plans for business operations.Supervised and contributed to warehouse organization, productivity, and safety.Collaborated with Federal Express to ensure efficiencies and implemented corrective plans to ensure savings.Lead the Project Team to help automate functions and streamline workflow.Evaluated staff on quarterly basis with productivity numbers and quality.Worked with sales team to ensure outgoing mail items went out in a timely manner to wholesalers.Deputy SheriffPinellas County Sheriffs Office, Largo, FLJanuary 1994 May 2000Responsible for the enforcement of laws and ordinances, as well as the protection of life and property. Applied knowledge of the principles and practices of modern law enforcement including the ability to act reasonably without direct supervision. Demonstrated the ability to report and record the circumstances of those situations clearly and completely. Established and maintained effective relationships with associates and a demographically diverse public.Exceeded the requirements and standards of the Florida Criminal Justice Standards and Training Commission as authorized by F.S.S. 943.13.Completed 9 months of rigorous training at the Police Academy in St. Petersburg, FlTrained new officers as a Field Training OfficerSecurity GuardFanatics, Tampa, FLJanuary 2022 July 2022Responsible for securing facility through reporting and recording safety hazards. Maintained security logs by recording observations, information, and surveillance activities.Secured premises through monitoring surveillance equipment and gates/doors.Conducted personnel screening in a professional manner. Monitoring behavior and reporting all unusual activityEDUCATIONBachelor of Arts in Sociology - Canisius CollegePROFESSIONAL STRENGTHSInfluencing, leading, and delegating abilities for maximum efficiencyCoordinating best practice reviews of processes and procedures across multiple sitesServing as a subject matter expert and initiating process improvements to improve servicesCollaborating with multiple business units to plan, implement, and manage changes.Managing projects using analytical, organizational, and decision-making strategy.Exceptional interpersonal communication- effective coordinator, excellent verbal, and written communication skillsProvided compliance advice to ensure compliance as mandated by the Federal Reserve.Critical thinking, decision making and problem-solving skillsRecruiting & InterviewingRemittance ProcessingAttention to detail |