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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ObjectiveDependable, energetic professional with over 20 years of clerical office duties and customer service, seeking a remote part-time position utilizing extensive skills along with work ethics, experience, and integrity.Professional ExperienceJob Title Start Date (Sept 1998) - End Date (Feb 2022) Advocate Aurora Health  Christ Hospital and Med Center, Oak Lawn, IL UAA (UNIT Admitting Associate/Secretary)Neonatal Intensive Care Unit (NICU)Answered back-to-back calls (30-40 per hour) and provided excellent customer servicePerformed administrative tasks such as operating office machinesManaged electronic medical records and documentationAssisted unit visitors and staff in a fast-paced environmentAssisted with admissions discharges, scheduling, and team assignmentsProvided assistance with physicians and nurses requests Relevant SkillsTyping speed: 60 wpmProficient in Microsoft Word, Excel, Outlook, Windows 10, Epic (EMR)Ability to maintain calm and friendly demeanor under a high level of pressure EducationMajor in Health Sciences Moraine Valley C.C. Palos Hills, IL May 2005-2010 o A&Po Medical Terminologyo Psychologyo SociologyCPR/AED CurrentCNA (Certified Nursing Assistant) Moraine Valley C.C. May 2000Contact Tracing John Hopkins Univ. July 2020Medical Transcribing Scribe 101 Jan 2022