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Microsoft ExcelMicrosoft WordLanguagesEnglishCertificationsCourage as Your SuperpowerCertified CasemanagerYvonne SchaeferHealthcare AdvocateDavenport, Florida, United StatesSummaryPatient centric Registered Nurse with dynamic interpersonal and self presentation skills. Telehealth educator with 19 years of Specialty Pharmacy experience. Passionate about providing complete and quality care to patient's, families and Physician's. ExperienceEvernorth Direct HealthHealthcare AdvocateOctober 2022 - Present (1 year 1 month)Universal Studios. Orlando, FloridaElevance HealthCase Management NurseSeptember 2021 - October 2022 (1 year 2 months)Orlando, Florida, United StatesCentene CorporationCase ManagerOctober 2015 - September 2021 (6 years)AcariaHealthCase ManagerDecember 2016 - April 2021 (4 years 5 months)Orlando, Florida, United StatesMaxim Healthcare ServicesRNSeptember 2008 - October 2015 (7 years 2 months)United StatesProvide necessary health education training for patients. Care for patients with acute and chronic medical conditions. Facilitate the development of patient confidence and self-care autonomy. Administered Parenteral Nutrition and IgG Infusions. Page 1 of 3Care and Management of Vascular Access Devices.Accredo - An Express Scripts Company9 years 9 monthsClinical NurseOctober 2010 - September 2015 (5 years)United StatesClinical NurseJanuary 2006 - May 2015 (9 years 5 months)Coordinated patient care activities for ensuring therapy compliance by performing ongoing individual patient assessment, and medication administration coordination for chronic disease therapy. Performed compliance, persistency and education call programs to assure patients adherence to therapy.Participated in continuous Quality Improvement process through outcome data gathering. Provided telephonic education to patients with injection questions and injection device issues.Assisted patients with services, such as coordination and training services for new injection devices.Served as a clinical liaison, recognizing and responding appropriately to client's changing needs.Collaborated, communicated and conferred regularly with the appropriate staff regarding patient status, provided clinical information regarding services and therapy management to patients, physicians and other healthcare professionals as directed.Served as a clinical resource and professional role-model for employees. Safeguarded all patient information in possession and adhered to Company HIPAA Policies Conducted presentations as assigned. Participated in ongoing clinical education and training. Supported manager in implementing new processes.Maintained patient documentation and performed chart audits as required. Provided assistance to both external and internal customers and ensured that company standards were met or exceeded.Florida HospitalSurgical Services RNSeptember 1993 - September 2005 (12 years 1 month) Winter Park CampusPage 2 of 3Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.Assisted patients with healing and recovery after surgery. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit.Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.Assisted patients with healing and recovery after surgery. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.Physician AssociatesLead NurseJuly 1995 - May 2000 (4 years 11 months)21 West Columbia St. Orlando, Fl 32806Responsible for directing and training Medical staff and Telephonic Triage nurses to function in an Urgent Care Center. Performed Payroll and participated in budgeting. Functioned as Manager when necessary. Patient population included Geriatric, adult and pediatric patients. EducationHeritage Valley Sewickley School of NursingDiploma in Nursing, Registered Nursing/Registered Nurse (1989 - 1991) Page 3 of 3 |