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minnieqd1@gmail.com PHONE NUMBER AVAILABLE Fairburn, GA 30213PROFESSIONAL SUMMARYCertified Phlebotomist well versed in venipuncture, capillary punctureand special collection procedures. Detail-oriented and committed tomaintaining highest quality control and patient care standards. Adept invariety of software applications for EMR maintenance. Organized anddependable candidate successful at managing multiple priorities with aPositive attitude. Willingness to take on added responsibilities to meetteam goals.WORK HISTORYPhlebotomist Technician. Madison,GAMorgan Medical Center 01/2022 - 03/2023 Collected blood samples using vacutainer tubes, tourniquets, syringes,butterfly needles, and straight needles. Spoke with patient to gather information for lab records, reduce fear,or anxiety and optimize cooperation.e Labeled transfer tubes and followed exact directions for handling andstoring specimens for transport. Protected patients by following infection control, sharps disposal, andbiohazardous waste disposal procedures.Cabin Experience Manager . Atlanta,GADelta Air Lines, Inc 06/2021 - 01/2022 Delivered exceptional customer service to every customer byleveraging extensive knowledge of products and services and creatingwelcoming, positive experiences.* Investigated and resolved customer inquiries and complaints quickly. Exhibited high energy and professionalism when dealing with clientsand staff. Responded to customer requests, offering excellent support andtailored recommendations to address needs.SKILLSChronic DisordersPatient ConfidentialityDisposal ProceduresManual and Finger DexterityEDUCATIONNew Manchester High SchoolDouglasville, GA05/2021High School Diploma