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Click here or scroll down to respond to this candidateCandidate's Name
Patient Care Advocate/Optometric TechnicianSt. Louis, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE To obtain a Career in a growing Company where I can bring my Outstanding Customer Service, Sales and Healthcare Skills.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePackage HandlerAmazon.com - Berkeley, MOAugust 2022 to PresentPart time package handlerSort packages for deliveryPatient Care Advocate/Care GiverTHIS IS IT-DIVINE HANDS HOME CARE C.D.S - St. Louis, MO May 2008 to PresentInsurance VerificationHome VisitsMarketingWorks directly with Patients one on one withDoctor's Assistant/Optometric TechnicianNational Vision, Inc. - Mesa, AZFebruary 2019 to February 2020Optometric Technician/Doctor's AssistantGained my Outstanding: Optical Knowledge Optometric Technician Skills Fast, Friendly & Customer Service FocusedI worked alongside rotating Optometrist and assisted Optician during any down time on an as needed basis.Daily Responsibilities: Greet customers Manage customer orders Book patient appointments Receptionist Operate the cash register Sales SpecialistCustomer Service/Sales ManagerAutoZone - St. Louis, MOJanuary 2018 to August 2018Customer Service ManagerParts Sales Manager.Managed Sales flow and quotes with my employees.Opened and Closed the store. Greeted customers Managed customer accounts Operated the cash register Installed batteries, replaced Windshield WipersCarpenter/LaborerJJ Harris Sons Construction Co - Ferguson, MOJune 2004 to July 2014CarpentryPainter and Laborer on a needed basisPromoted to Companys Assistant Manager 2009Collector/Customer Service RepresentativeMay Service Center( Macys) - Earth City, MOJuly 2005 to April 2008Assisted Customers with delinquent accountsMade Outbound calls and took Inbound customer service calls Gap: Seeking better OpportunitiesCollectorMCI - St. Louis, MOJanuary 2004 to August 2004Responsible for collecting on past due accountsProvided fast, friendly and professional customer service EducationSome College in Computer ScienceLincoln University of Missouri - Jefferson City, MO August 2004 to January 2006High school or equivalentMcClure Senior High - Florissant, MOAugust 2000 to April 2004Skills Customer Service (8 years) Prior Authorization (2 years) Sales (4 years) Collections (4 years) Marketing (4 years) Management (10+ years) Call Center Optical Experience (1 year) Medical Office Experience (4 years) Ophthalmology Experience Insurance Verification Medical Terminology Medical Scheduling Patient Care HIPAA Insurance Verification Medical Records Medical Scheduling Medical Terminology Patient Care Ophthalmology Experience EMR Systems Medical Billing Epic Experience Administering Injections ICD-10 Microsoft Excel Hospital Experience Cash handling Clerical Experience Mechanical Knowledge Medical Coding CPT Coding Caregiving Vital Signs Typing OphthalmologyCertifications and LicensesFirst Aid CertificationAssessmentsData Entry CompletedMay 2019Measures a candidate's ability to accurately input data and effectively manage databases. Full results: CompletedCustomer Focus & Orientation ProficientMay 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: ProficientDirect Care ProficientOctober 2019Showing sensitivity and enthusiasm while providing care to patients. Full results: ProficientCustomer Focus & Orientation FamiliarOctober 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: FamiliarWorkplace Safety FamiliarDecember 2019Using safe practices at workFull results: FamiliarOphthalmic Assistant / Technician CompletedDecember 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedCustomer Focus & Orientation ProficientJanuary 2020Responding to customer situations with sensitivity Full results: ProficientMechanical Skills: Aptitude CompletedJanuary 2020Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
