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Title Administrative Assistant Customer Care
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ProfileDetail-oriented and motivated individual trained as a medical administrative assistant seeking to build upon practical experience and medical education within a healthcare position.Proficiencies: MS Word; MS PowerPointSkills: Attention to detail; Following directions; Team player; Dependable; OrganizedHonors/Awards: N/AKey QualificationsMedical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyCertificationsState Food Safety  Orlando, FLFlorida Food Handler CourseRestaurants with table service. Fast food and counter-service establishments. Coffee shops, bakeries, and delis Catering services.EducationGED Tacoma Community House March 1995Ultimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative Assistant, 2022Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management, and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking, and communications skills are developed throughout the program.Professional ExperiencePCI Security Inc., Orlando, FL 08/2022-PresentSecretaryOpening and closing the office.Answering phone calls,Scheduling appointmentsDispatching Officers to callFillingUsing fax machineNew hire packagePreparing and maintaining office recordsFun Spot America Theme Parks - Orlando, FL05/2022  08/2022CashierAssist in processing and replenishing merchandise, monitor floor stock, and ensure establishment was clean and invitingIssue receipts, refunds, credits, or change due to customersMaintain an awareness of all promotions and advertisementsMaintain customer communication throughout the ordering or check out processProvide a positive customer experience through customer care and attention to detailReceive payment by cash, check, credit cards, or automatic debits, maintain all cash and receiptsRaceTrac - Orlando, FL01/2021 - 04/2022CashierAssisted customers by providing information and resolving complaintsAssisted in processing and replenishing merchandise, monitored floor stock and ensured establishment was clean and invitingIssued receipts, refunds, credits, or change due to customersMaintained an awareness of all promotions and advertisementsMaintained customer communication throughout the ordering or check out processProcessed merchandise returns or exchangesProvided a positive customer experience through customer care and attention to detailReceived payment by cash, check, credit cards, or automatic debits, maintaining all cash and receiptsSeaWorld Orlando - Orlando, FL 07/2021 - 11/2021CashierIssued receipts, refunds, credits, or change due to customersMaintained customer communication throughout the ordering or check out processProvided a positive customer experience through customer care and attention to detailReceived payment by cash, check, credit cards, or automatic debits, maintaining all cash and receiptsAssisted customers by providing information and resolving complaintsAssisted in processing and replenishing merchandise, monitored floor stock and ensured establishment was clean and invitingMaintained an awareness of all promotions and advertisementsProcessed merchandise returns or exchangesVolunteer ExperienceTacoma Community College Tacoma, WA05/1999-06/2000SecretaryAnswering phonesFillingFaxingGreeting students

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