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Street Address Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY OF QUALIFICATIONSExperienced, well-organized team player with a background in corporate human resources, recruiting, onboarding, employee relations, payroll, benefits, team organization, and change management. Strong oral and written communication skills with analytical aptitude and knowledge of Microsoft 360.PROFESSIONAL EXPERIENCECampbells Snacks/Snyder Lance, Charlotte, NC 2022-PresentHuman Resources GeneralistCompletes HR transaction forms for employee movement (new hire, termination, position change, promotion, pay change, etc.).Coordinates exit interviews feedback sessions and other final day procedures. Sends completed exit interviews to HR Manager/Business Partner.Responds to unemployment notices/claims and provides necessary documentation.Responds to miscellaneous emails from employees requesting basic HR information. This may involve researching programs, policies, procedures, employee benefits offerings or employee services.Leads the coordination of various social events, benefit events, community events, and other related facility events.Processes executed severance agreements, coordinates severance payments and outplacement services.Administers the full-cycle leave of absence process. This includes but is not limited to, responding to vendor inquiries, reporting leave absences and return to work dates for HRIS data entry, sending benefit payment letters and collecting monies owed, sending termination letters and completing termination paperwork as applicable.Coordinates and documents monthly random drug and alcohol screenings.Ensures completion and proper retention of I-9 documents.Completes monthly I-9 audits and ensures documents are completed accurately and within the required deadline. Reports compliance issues to HR Manager/Business Partner.Completes requisition job posting requests and routes for approvals. May help with recruitment efforts for open positions.Coordinates and conducts new hire orientation. Follows up with new hires that have not made benefit elections prior to new employee benefit deadlines.Communicates and facilitates benefit information sessions. Provides support for the benefits open enrollment process.Regularly files HR paperwork in respective personnel files and keeps personnel files up to date and prepare communications related to various HR related subjects.Administers the Recognition program and coordinates communication to the manager and the recognized monthly winner.Posts HR related flyers and other information around office location(s).Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Implements and communicates policies and procedures through various methods.Maintains awareness and knowledge of HR laws and company policies and procedures. Remains current on federal, state, case law changes that affect HR.Manages and executes local recruitment strategy and job placement for all levels of employment including regular and temporary labor; internal and external candidates as needed. In conjunction with business partner leadership, develops and implements hourly recruiting strategy. Partners with corporate talent acquisition for open positions. Recruits for positions as needed. Manages new hire orientation, on-boarding and training programs for all new employees (including leadership new hires).May manage department records and reports such as applicant tracking system, data on recruitment activities, applicant flow, interviews, hires, transfers, promotions, and terminations. Ensures all employee files are maintained properly and in accordance with all federal, state, local and company regulations.Partners with Benefits team to implement health and financial wellness strategies to support all associates.Responds to and resolves employee complaints and requests by government agencies as required. Investigates serious conduct and compliance issues with assistance of HR Director and Legal. Represents Company at hearings. Advises management.Represents company to local community through associate engagement in local community events, participating in local events as needed and creating product and employment brand awareness.Implements and executes effective communications to support company strategic plan/objectives, company values, etc. Fully engages Leadership in understanding HR initiatives, policies, procedures and processes.Coordinates and communicates site human resources initiatives with corporate HR partners to ensure alignment with HR strategy. Manages and implements a variety of corporate Human Resources strategies at the respective location and, balancing business partner and corporate HR initiatives. Provides appropriate communications and promotes employee understanding of programs, policies, and objectives.Kenco/Frito Lay, Charlotte, NC 2021-2021Human Resources GeneralistProvided counseling and/or coaching to employees and management regarding employee relation matters and application of company policies, programs and benefits.Recommended and administered OFI or corrective action plans; ensuring forms are completed per policy and in compliance with all applicable laws.Administered applicable company and/or site policies, programs and benefits and acted as a liaison with corporate to facilitate change management; conducting training as necessary.Acted as a liaison for employee programs and benefits (e.g. health, 401(k), performance management, incentives, etc.). Coordinating and/or facilitating benefit meetings during open enrollment.Ensured new hire and termination paperwork is processed and employee data is current and accurate within the system of record (e.g. UKG) and maintained proper employee files in accordance with policy and law.Actively engage with ACE tools to identify and support process improvement activitiesParticipated in the maintenance, development and implementation of policies and procedures.Post jobs internally and externally while maintaining the applicant tracking system and reportsPerformed recruiting duties for all non-exempt (fulltime or temporary) and liaisons with established temporary agencies as necessary; including phone and resume screenings, candidate interviews and final selections.Create requisitions, job descriptions and offer letters, performed reporting functionsCompleted the on-boarding functions for new employees including system on-boarding (UltiPro), new employee orientation and necessary coordination of new employee training.Raytheon Technologies, Charlotte, NC 2018-2021Associate Human Resources AdvisorAdvise, coach and guide Managers and Employees to effectively navigate HR processes from simple to complex. Promote quality, compliance management, and process improvements.Effectively handle and resolve a wide range of HR queries, including employee relations matters received through a variety of channels including telephone, email, and online portal ensuring that high quality service is delivered throughout.Proactively manage caseloads using the CRM Salesforce system and ServiceNow to take ownership for updating customers, meeting deadlines and resolving issues.Take ownership of more complex Tier 2 cases, providing initial advice, guidance and support to Line Managers across specialist areas including Employee Relations, Total Rewards and Talent and L&D.Utilize established HR processes, knowledge, policies, company guidelines and regulations to resolve customer queries.Actively engage with ACE tools to identify and support process improvement activities including supporting optimization efforts with this party vendors.Identify, recommend and create content or knowledge articles to be added to the external and internal knowledge base, train and assist with developing new team membersProvide guidance to junior specialists and act as a point of escalation within the teamAssist new hires and HR professionals with relocation inquiries and policy inquiries by working directly with SIRVA. Candidate Reimbursement processing.Utilize multiple online systems like ADP, SAP, Autotime, EV5 and Workday to helpMecklenburg County Government, Charlotte, NC 2016-2018Human Resources SpecialistResolve HR Policy issues or concerns including employee relations, via inbound callsUpdate Cigna records on Cigna site.Instruct and navigate employees and managers through MeckWeb, MeckEDU, MyHR, MyTimeCreate service requests through CherWell for departmental staff changes, new positions, reports to changes, position transfers, lateral employee transfers, updating county and state funding, promotions, merit increases.Process new hire paperwork by creating and editing the HR employee hire records in PeopleSoft.Process Dependent Age-out Report, family status changes, calculate Transfer of Service Time, key benefits enrollments, and research escalations pertaining to benefits for resolution.Process verification of employment and verification of benefit requests.Run New Hire Orientation Reports to prepare for the NEO onboarding bi-weekly, collect I-9 required IDs to verify employment in E-Verify, processing by 3 business days deadline from hire date.Manage leave of absence FMLA, ADA, STD & Pay and benefits coordination and HR policy, procedures, best practices, & managed workflow administration of leave of absence/ ADA & Cobra process.Managed FMLA/ADA/Cobra audits to ensure service level agreements, federal, state employment laws and regulations have been met.D&L Parts Co. Inc, Charlotte, NC 2015-2016Office AdministratorCompleting and filing the daily reportPreparation of bank depositPosting of sales orders for all branches, corporate office, and the distribution centerDaily review of invoices for accuracyOrganization and maintaining of filing systemOrdering and maintaining office suppliesWells Fargo Bank, Charlotte, NC 2010-2015Human Resources Service and Delivery SpecialistResponsible for full benefit and payroll consultation for Wells Fargo team members in a call center environment.Assist Wells Fargo team members with questions related to Wells Fargo benefits, qualified events, payroll, policies, programs, tuition reimbursement, displacements and on-line tools associated with human resources.Use of case management tools and other traditional human resources systems to document transactional work and educate team members on human resources related topics.Provide subject matter expert (SME) skills and mentoring skills for new hire trainingPartner with Corporate Benefits on revision of Annual Benefits Enrollment tools, policies, and procedures and other project management responsibilities.EDUCATION1993-1998Allen University, Columbia SCBA-Major: EnglishCERTIFICATIONS2017Central Piedmont Community CollegeNotary Public License2020Raytheon TechnologiesAchieving Competitive Excellence (ACE)TECHNICAL SKILLSTen plus years of Human Resources experience, Microsoft 360, Peoplesoft, Ultipro (UKG), Kronos, Workday/Salesforce, EV5, Wystar, HRHD, HRMS, HRIS, SAP, ADP, Cobra Benefits, Leave of Absence Administration, Policy writing and editing, Notary Public, Data Entry (10 - key 16,000 keystrokes, alpha number-12,000 keystrokes), typing 60-70 words per minute, filing, record keeping, organizational skills, editing, technical writing and proofreading. |