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Click here or scroll down to respond to this candidateCandidate's Name
Street Address E. Chipman RdPhoenix, AZ Street Address
PHONE NUMBER AVAILABLE*Available NowProfessional InfoSkillsAccount Management, Attendance, Automatic Call Distribution (ACD), Back Office Support,Communication, Concierge Services, Customer Service, Distribute Faxes, Distribution, Email, EmailCorrespondence, Evaluation - Termination, Front Office Support, Helpdesk Support, Homeowners,HR Payroll, IT Customer Support, IT Training, Kronos, Management, Marcom, Marketing, Messenger,Microsoft Access, Middle Office - Support, MS Access, MS Access - Macros, MS Access 8.0/97,Partners, Payroll, Payroll - Over 500 Employees, Payroll - Under 100 Employees, PayrollAdministration, Performance, Phone Presenc, Policies & Procedures, Policy, Practices, Principles,Procedures, Proficiency, Recruitment & Training, Review, Statistics, Technical Support, Telephone, Time Clock, Training, Troubleshoot, WebsitesWork ExperienceFront Desk CoordinatorTAG Employer ServicesDec 2022 - PresentReceptionist Duties MS Office Switchboard - Phones 1 - 10 LinesAdministrative AssistantRepwest InsuranceSep 2022 - PresentAdministrative Assistance Data Entry Answering Inbound Calls FilingAdministrative Assistant/ReceptionistAssociated Asset ManagementOct 2021 - Present1. Practices AAM principles 2. utilized Boardvue to access homeowner information 3. Actively used our S-Drive where all of community info is located. 4. Billed Homeowner through copitrak 5.maintain community websites 6. Sent faxes, emails, and mailed letters via postal services 7. Created custom email distribution email blast for community 8. waived fees from homeowners accounts. On-Site ManagerSurge StaffingNov 2019 - Sep 20211. Assign Kronos cards 2. Manage employee time clocks 3. Review performance stats 4. Onboard new hires 5. Communicate roles, responsibilities with floor manager 6. Managed attendance, verified head counts 7. Submitted time clock corrections for payroll 8. Established termination for low performers, violation of policy and procedures, also per contractors request. Concierge Diamond Driver SupportUber TechnologiesNov 2018 - Oct 2019Provided superior priority level support to driver partners. Verified promotional details Assisted with implementing knowledge base policies and procedures Educated Driver partners on troubleshooting steps Confirmed earnings Responded to concerns via email, messenger and phone Customer Care TechnicianAdeccoAug 2017 - Oct 2018Core Qualifications Superior breadth of customer care experience High proficiency with a variety of computer software and hardware components Strong organizational and management skills Excellent interpersonal and communication skills Outstanding skills in training new customer care representatives Sound ability to work effectively in a high-volumeACD environmentEducationSome College Nursing AssistantMesa Community College |
