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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Berry Down Lane
# Street Address
Denton,Texas Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
September 28, 2023
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully
qualified for the position and will be a strong addition to your team. I would appreciate a job interview at
your earliest convenience. Please find my resume attached.
I can be reached at the number above or at my email address.
Sincerely,
Candidate's Name
Candidate's Name
2055 Berry Down Lane # 11307 Denton,Texas 76208
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Objective
Experienced professional seeking employment
'Obtain a job as a customer representative where I can use my exceptional interpersonal and
communication skills to resolve customer issues and foster a positive relationship between the
customers and the company.J
Also because I have experience in Medical Customer Service I can also provide:
Organized, goal-oriented, team player seeking a position in an established medical office supporting
physicians, nurses, and other medical staff to facilitate patient care. Enthusiastic medical assistant
professional who's great with children looking for a position with pediatrician's office.
Sum
Key Qualifications
Demonstrated leadership skills
Friendly, outgoing team player
Good attention to details & organized Highly motivated, self-starter
Punctual & dependable
Professional interaction
Ability to handle multiple tasks
Multi-cultural experience
Goal oriented & mission driven
Work Experience
Health Partner s LLC November 1996. - December -2000
Health Benefits Representative
Third Party Company working with Illinois Department of Human Services giving clients that
receive medical benefits through the state of Illinois information on different types of health care
they could receive such as
Choosing PPO OR HMO
Regular Insurance
Assisted in finding clinics and Doctors
Inform Clients if their rights an
Inform Clients if their rights and responsibilities . Called clinics to set up appointments
Search specialty care
And Other service they maybe in need of.
Wells Fargo Phone Banker March 2000 - August - 2005
Phone Banker
Phone Banker in call center setting.
Incoming Call to assist Customer with banking needs.
Checked accounts, resolved issues related to banking needs Some Sales included in increasing
Customer
Started As a Sales Representative, Promoted to Assistant Manger Than Promote d to Sales
Manager 1992-1996
Duties include but not Limited. Toto the following
Started as a sales representative, Promoted to Asst. Manger to Sales Manger duties included but not
limited to the following
Assist Customer
Cashier
Store Visuals
. Opening and Closing . Count daily earnings Bank drops
Daily employees Schedule
Lost Prevention
Set store goals
Interviewed and Hire Employees
All other management duties prefo
Sportsman Guide November 2009. November. 2013
Operations Customer Service
vice
Online Sports Catalog Company that sold
Camping, Hunting Items and Gear.
Operation customer Duties included
Accepted Call transferred from phone sale Reps Handled Returns from shipping labels.
All incoming Calls from sale rep. , Manufacturers,
Handle and Set up Large Delivery Schedule for Customers.
Issued Refunds
Handled Customer Complaints and other Operational issues.
Brown & Bigelow September - 2005. August. - 2009
Sales Representatives
Sales Representative r
Sold Calendars to Local business to advertise their Company and or Products.
Some Cold Calls
Mostly Repeat Customer and New
Also Sold products such as (Pens, Coffee Mugs , Note Pads , and other items to promote the
In Home Day Care (for Special Needs Child ) October 2012. September 2015
Babysitter For special needs children
home child care for severely Asthmatic children
Parent Traveled for work , In those cases I was giving Twenty-Four hour care.
Duties included
Preparing All Meals
Set up Learning Activities, Play times, Outdoor Activities, ( When able )to.
Very knowledgeable on Triggers for asthma
Followed an Asthmatic Action plan Provided by Childs
(Physicians)
Monitor all Medications, Gave All Breathing Treatments
When needed
knowledgeable on the signs of flare - ups, and when they were beginning .
Knew what s tools to use and how to administer them and the medications, what to give, how
much
to give.
I Also have a Child of my own who is also a Severe Asthmatic
Took a Class in Children First Aid, and in how to deal with Severely Asthmatic Children
Completed these Classes at (Children s hospital in Saint Paul, Mn.)
Wells Fargo Retirement Service Center Retirement Service Representative
Retirement 401K. Representative March2015. December 2017
Retirement Service Representative
Call Center receiving In coming Calls Jobs duties include: Responsible for processing
moderately complex retirement plan transactions and resolving problems or inquiries. Depending
on assigned role, primary responsibilities may include but are not limited to: researching client and
account manager inquiries for plans; completing specific tasks related to fund changes, annual
compliance testing, allocations, loans, forms processing, distribution and/or payroll processing;
coordinating participant statement outsourcing including coordinating statement processing with
vendors and business support; processing moderately complex plan administrative transactions for
retirement recordkeeping and/or trust clients; and supporting the setup of, or changes to, new or
existing retirement plans
Robert Half Priority Pass
December. - 2017. March. - 2020
Mail Room
Responsibilities includes send packages out to participants and valuable customers for membership
plans New and returning membership, for airline travelers in airline accommodation.
Go Health August. 2021. October. 2021
Insurance Senior Benefits
Remote Position
For Dallas , Texas
Job duties include but not limited to
Insurance Agents help insurance companies generate new business by contacting potential
customers and selling one or more types of policies. They explain various plans to clients, guiding
them in selecting a policy that suits their needs best.
Continumm Global Solutions January. 2021 April. 2023
Remote Position CSR
Actively listen to customers to understand concerns
Upsell products and features while emphasizing benefits
Ability to demonstrate excellent soft skills to provide the best customer service experience for our
customers
Provide information about their current plans & products
Identify & position new solutions that align with their needs
Navigate through multiple computer applications with speed & accuracy
Education
GED 1991
Truman College
Obtain GED
Richard J Daley College 1993-1994
Business Management
Didn t Finish
Saint Paul 2003. 2004
College. Business Management
Didn t finish
Ebony McCoy
Professional former employers
PHONE NUMBER AVAILABLE
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