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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONInternational Air and Hospitality Academy - Vancouver, Washington Street Address PresentAirline/Travel Specialist DiplomaAdvanced knowledge of flight attendant terminology, protocol, responsibilities, and duties including safety procedures, FAA regulations, and customer service using a mock cabinPassenger situation role play in a 9 seat, mock cabin with working jump seat, public announcement system, galley, lavatory, and passenger service unitsKnowledge of domestic and international city, airport, and airline codesTrained to exceed industry standards of professionalism and customer service skillsExperienced on a live Apollo reservation system building a complete PNR, modifying, dividing, history, FLIFO, and car reservationsDemonstrated proficiency in airport operations including ramp operations, oversold, canceled, delayed flights, public address announcements, weight and balance, and cargoProficiency in fare construction, domestic ticketing, special service tickets, MCOs, and excess baggage charges, and cost-effective itinerary planningCompleted training in time management, taking direction, collaboration, and professional communicationConcorde Career Institute Orlando, Florida 2017Pharmacy Technician diplomaPROFESSIONAL EXPERIENCEPalmetto Landing Assisted Living Oviedo, Florida 2020Certified Nursing AssistantClosely followed care plans, providing safe, competent care to residentsAssisted with activities of daily living including using the restroom, personal hygiene, and dressingAided residents with ambulation, preventing falls and injuriesPromoted residents mental alertness and social engagement through involvement in activitiesProvided emotional and psychological support to the residents and familiesReported all changes in resident mental and physical conditions to supervisorsSelect Specialty Hospital Wildwood, Florida 2017 2020Certified Nursing AssistantCared for a dozen patients per hour in a fast-paced environmentAccurately measured and recorded vital signs and reported all changes to supervisor in a timely mannerFollowed established policies for exposure to blood and body fluidsObserved patient responses to care and recorded observations of patient conditionsPerformed restorative and rehabilitative procedures as instructed.Assisted with lifting, turning, moving, positioning, and transporting patientsHealth Central Hospital - Ocoee, Florida 2010 - 2017Pharmacy TechnicianReceived and confirmed prescription orders and prepared and filled prescriptions for customersProvided excellent customer service, answering questions and making recommendationsManaged inventory and performed organizational tasksSupported pharmacological services by stocking, assembling, and distributing medicationsMaintained a safe and clean pharmacy by complying with procedures, rules, and regulationsFLUENT LANGUAGESEnglish and French Creole |