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| | Click here or scroll down to respond to this candidateCandidate's Name
Provider Service RepresentativeClarkston, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAnswering calls from providers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that providers feel supported and valued Authorized to work in the US for any employerWork ExperienceProvider Service RepresentativeOrthonet - White Plains, NYOctober 2018 to November 2019Answering calls from providers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Front End SupervisorSam's Club - Kingston, NYJune 2015 to August 2018 Provided excellent customer service Handled monetary transactions Conducted interviews, set goals and objectives, coordinated staff activity, and scheduled employees Handled difficult problems and customer complaints. Started as a cashier and in less than 3 months I was promoted to the front-end supervisor. Call Center RepresentativeTRAILWAYS BUS COMPANY - Kingston, NYJuly 2010 to March 2015 Answered 100 + inbound calls a day Provided customer service by scheduling trips, answering inquiries and accepting monetary transactions over the phone Explained trip packages to customers Performed data entry Received calls regarding lost and found itemsEducationAssociate's Degree in Business Entrepreneurship in Business EntrepreneurshipUlster County Community College - Kingston, NYAugust 2016 to PresentHigh School DiplomaNew Rochelle High School - New Rochelle, NYSeptember 2001 to June 2005Skills CUSTOMER SERVICE (7 years) DATA ENTRY (4 years) MS OFFICE Customer Care Customer Support CSR Call Center InterviewingAdditional InformationSkillsMS Office, data entry, customer service and call center |