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Candidate's Name @gmailcom | LinkedIn | Phone: PHONE NUMBER AVAILABLE___________________________________________________________________________________Executive SummaryA senior leader in Quality Assurance with over 20 years of experience, able to contribute to an industry leading organization by improving their ability to deploy high quality products through a structured QA process. Proven skills to effectively analyze, architect and coordinate execution of test plans and strategies to achieve an extraordinary level of software quality that exceeds business objectives.
Areas of Expertise: Excellent project management skills, able to prioritize and meet deadlines. Exceeded productivity and quality goals. Managed end to end automated and manual testing in the context of Scaled Agile Framework (SAFe) Agile Release Trains (ART) and individual scrum projects. Experienced people manager of onshore and offshore cross-functional teams in a deadline-driven, project-oriented environment. Business analysis, including gathering, analyzing and documenting functional/business requirements and writing use cases, based on information gathering sessions with clients, stakeholders and technical team members.
Ability to analyze product test results, identify failure mechanisms and implement quick corrective action using retrospective.Core Skills: SAFe Agile/ Scrum methodology Leadership Reporting Jira Documentation Test case management Resourcing strategyProfessional Experience:Manager Quality Assurance, Prodapt, Irving, TX 2023 - PresentProdapt is a digital service provider with end to end solutions with architecture, development, testing, maintenance and support. On an OSS/BSS project, work closely with management, project stakeholders and project owners to ensure on time delivery of the projects. Creation and implementation of a software test methodology, test management plan, defect management plan, test scripts, automation, overall test policies and procedures and workflow processes Act as an escalation point for the customers during emergency situations requiring immediate attention and resolution. Administered Jira Agile development and confluence knowledge management applications for the program Timely coordinated with IT, Engineering and R&D to meet the deadline for the deliverable for revenue recognition for the quarter. Created templates for Test plans, defect reports and project reports. Created examples and instructions to accompany each template. Ensured testing activities aligned with Business expectations and fulfilled end user expectations.Manager Quality Assurance, Kajeet Inc., McLean,VA 2017 - 2022Kajeet provides dedicated account management, onboarding, and setup assistance of all wireless OSS/ BSS and enablement solutions, whether it s local or mobile Wi-Fi hotspots, laptops, tablets, smartphones, or IoT devices.
Implemented QA best practices and established KPIs to uphold quality standards across the SDLC.
Ensured repeatable test strategies and approaches are in place, guiding efforts to build regression repositories, leading resources to meet project goals with a well designed and efficient automation testing process.
Introduced a defect tracking system and led process improvement initiatives. Worked with the Engineering team to advocate unit testing and improve coding standards. Performed trend analysis of the results and provide QA management with RCA Mentored team members on career growth and leadership.Manager Quality Assurance, Synchronoss Technologies Inc., Reston, VA 2003 - 2017Synchronoss is a provider of cloud and software-based activation solutions for mobile carriers, retailers, enterprises, and original equipment manufacturers. Solutions include activation and processing, cloud sync, backup, storage, and content engagement capabilities.
Established, implemented and improved QA infrastructure, test procedures, process and quality standards in accordance with overall development and product releases. Launched initiatives to streamline automation and enhance testing with a customer-centric approach. Experienced in software development and performance testing. Increased testing coverage by encouraging cross-training of team members on the various areas resulting in more smart testing and increasing the number of problems found prior to UAT testing. Deployed applications in WebLogic Application Server and configured it. Established defect RCA process to reduce production defects and delivered product with high quality Ability to initiate independent action in getting problems resolved and to achieve desired results and perform a remarkable role as a Software Quality Manager with excellent skills in technical, analytical, client relationship management, and cross-cultural communications.Education: Master of Engineering - Cybersecurity GWU, Washington, DC 2022 - 2024 Bachelor of Engineering - E&C Karnataka University, India 1993 - 1997Certification: Certified SAFe 5 Scrum MasterTechnical Skill: Java/J2EE, SDK, XML, XML Schema, XSLT, WSDL, SOAP, HTML, REST Oracle 12c, My SQL, SQL Server, DynamoDB, Mongodb Visual Studio.NET, Eclipse, XMLSPY, Oxygen, SOAP UI, Postman, JMeter, BlazeMeter Confluence, Work Force, Lotus Notes, EDISM, Share point, Sales Force, Jira, Bugzilla QTP, Selenium, Cucumber, Quality Center, Katalon, Win runner, Jenkins, Maven DataDog, Splunk, SumoLogic, CloudWatch, AppDynamics, GitHub, BitBucket |