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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Stringer StreetKilleen, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfileCertified Microsoft Office Specialist, seeking a Receptionist/Call Center position. Work ExperienceReceptionist/Switchboard OperatorDepartment of State Health Services Austin, TX 02/2015- 08/2015 Performs routine switchboard operator work answering and routing incoming and outgoing telephone calls, connecting long distance calls and conference calls using Mitel telephone call center software running on a PC computer within a Windows XP environment. Work involves keeping records of work activities and preparing required reports through use of Microsoft Office Word program. Professionally greeted customers, visitors, and emergency personnel. Work involves routinely sending reports to the hospital Security department and other communications with hospital and statewide departments through use of the Microsoft Office Outlook program. Implemented communications skills in emergency type situations using dispatching two-way radios, pagers, cellular phones and computers.Receptionist ; David McDavid Acura, SpawGlass -Austin, TX 12/2014-01/2015, 1/2016, 2/2016Administrative TechnicianEvins Personnel c/o Texas Mutual Insurance Austin, TX 01/2014 02/2014 Assisted customers with workers compensation invoices, endorsement statements, outgoing mail Worked as a Receptionist/Monitor utilizing main switchboard multi-lines to answer incoming phone calls Worked as a weekend Receptionist at a car dealership, answering all incoming phone calls, paging etc.Receptionist / Call Center AgentExpress Professionals; c/o Lighting Inc.Harte Hanks Inc. Austin, TX 10/2014 11/2014Austin, TX 10/2013 11/2013 Worked in a call center environment trained to answer calls related to healthcare insurance Greeted customers, answered all incoming phone calls, utilized overhead paging system Administrative AssistantAttorney General of Texas Austin, TX 02/2008 08/2009 Transferred data into a newly developed criminal justice inquiry database system Served as the inventory and data entry liaison for the division Exceeded daily quota for data entry of items Coordinated with staff and managers for operational and technology support of the division Provided administrative support answering telephones, assisting visitors and resolved problems and inquiries Transcribed, composed, typed, edited and distributed correspondence, agendas and meeting minutes Received heavy volumes of complex analytical applications and removed tax liens, date stamped and filed daily.Receptionist / Security OfficerWackenhut Corporation Round Rock, TX 01/2007 12/2007 Assisted the Human Resources Division with processing of new applicants Provided customer service by greeting visitors, answering calls and responding to inquiries Worked with Excel databases and MS Word to enter new applicants Issued uniforms, payroll checks, and security clearance identification cards Education and CertificationsOffice Administration - Certificate Skill Point Alliance- Gateway, Austin, TX 05/2013Certified Nursing Assistant Certificate Central Texas Nurse Network, Austin, TX 02/2005Hospital Unit Secretary CertificateCitrus Community College, Glendora, CA 05/2002Computer SkillsTypes 35 Words Per MinuteSpecialist in Microsoft Office SuiteWindows Operating System |
