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Email: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLECorrectional Officer IIINCDPS May Street Address - PresentStreet Address
Raleigh, NC 27603To serve and protect the welfare of the public as well as the offenders and to prevent the risk of escape.School Bus DriverWCPSS October 2008- June 20148410 Pride Way Supervisor: Tina Hinton 9198704250Raleigh, NC 27613Follow safety rules as students board and exit buses or cross the street near the bus stopsComply with the traffic regulations to operate vehicles in a safe and courteous mannerMaintain order among pupils during trips to ensure safetyCheck the condition of a vehicles tires, brakes, windshields wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working orderPick up and drop off students at regularly scheduled neighborhood locations, follow strict time schedulesMaintain knowledge of first-aid proceduresPrepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares receivedRead maps and follow written and verbal geographic directionsDrive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activitiesKeep bus interiors clean for passengersReport delays, accidents, or other traffic and transportation situations using telephones, or mobile two-way radiosReport any bus malfunctions or needed repairsSorterUPS July 2014-October 2015400 Atlantic Avenue Supervisor: Josh Kent 8007425877Raleigh, NC 27604Pick packages off of a belt that are from 3lbs and up and place them on the correct belt to be shipped off to the correct addressDispatcherCEI- The Digital Company February 2008-August 20088701 Brickell Ave. Supervisor: Ray 9198718885Raleigh, NC 27617Answer phone calls from customersSend technicians out to the customer to repair their copier/fax machineGenerate graphs in excel on the technicians progress and turn the paperwork in at the end of the work dayCashier/StockerK-Mart January 2007-February 20084500 Western Blvd. Supervisor: Stan Sutton 9198511104Raleigh, NC 27606Recommend, select, and help locate or obtain merchandise based on customer needs and desiresCompute sales prices, total purchases and receive and process cash or credit paymentPrepare merchandise for purchase or rentalInventory stock and requisition new stockCustomer Service RepresentativeACS March 2006- December 20061200 Crescent Green Rd. Supervisor: Linda Pratt 9198546500Cary, NC 27518Confer with customers by telephone or in person to provide information about products or servicesKeep records of customers interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions takenCheck to ensure that appropriate changes were made to resolve customers problemsRefer unresolved customer grievances to designated departments for further investigationReview insurance policy terms to determine whether a particular loss is covered by insuranceResolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting billsManagerMcDonalds December 2004- January 2006703 W. Peace St. Supervisor: Georgia 9198339875Raleigh, NCCreate workers schedule each weekResolve customer complaintsTrain and guide assistant managersWork with the floor supervisor and crew members on providing consistent and friendly customer serviceEducationHigh School DiplomaMary E. Phillips High School December 2005- June 20061923 Milburnie Rd.Raleigh, NC 27610Certifications/ LicensesClass B CDLMay 6, 2016 I completed Basic Correctional Officer Training and became a certified Correctional Officer for the Department of Public Safety |