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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLESummarySKILLS SUMMARYAdministrative Assistant with 20+ years of experience. 15 years in the legal fieldOffice ManagementInternal & External Customer ServiceOrganization & File MaintenanceBookkeepingExperienceSemi RetiredHomeSep 2022 - Present (1 year)Had to have sugery and I was out for over 3 months. My position could no't be saved for me. When I was abke to return to work, only part time and company said the had no part time employent. I dediced to retire and work on being a full time parental person to my 2 granddaughters who I am the primary caretaker.Legal Administrative AssistantRWEJun 2013 - Sep 2022 (9 years 4 months)Responsible for all incoming documents related to landowners, distributing accordingly, updating project trackers, filing legal and non-legal documents into company software system along with manually filing them in central filing room.Supported 23 plus co-workers in legal department along with several other department managers and their team(s) (20 or more people). handle landowner calls, 300 per year during Covid. 80% of all mailouts done during Covid, 5k per yearWork as liaison with Facilities ManagerExecutive AssistantManpower Staffing @ IBMJan 2011 - Jun 2013 (2 years 6 months)Provide administrative support for fourteen IBM Executives and Directors operating across the United States and Canada with regular interaction via instant messaging and emailResponsible for management multiple complex calendars/schedules management in Outlook; including setting up conference calls and meeting spaces, prioritizing meeting invitations, and distributing information to participantsSchedule recurring staff meetings and distribution listsCreate PowerPoint presentations for Executives and DirectorsUpdated and entered new data into Excel databases Candidate's Name  - page 1Arrange domestic and foreign travel, including flights, hotel and transportation Senior Administrative AssistantRyan Krebs, MD, JDNov 2003 - Nov 2010 (7 years 1 month)Answered and screened all incoming callsReviewed and distributed all incoming correspondenceOrganized case filesOrdered medical, billing, and other records needed by legal teamSent packages of information to outside experts for review  Arranged travel and maintained schedules in Microsoft Outlook.Assisted in discovery preparation and responsesArranged attorney meetings and depositionsMaintained all office equipmentInventoried and ordered supplies needed by law firmCoordinated sub-leasing of office spaceEnsured office maintenancePaid expenses associated with the practice and made deposits into operating accountsCollected employee timesheets and calculated biweekly payrollCoordinated with outside accountant to ensure proper entries into accounting systemsCoordinated with outside attorneys and other third-party service providers to ensurereimbursement of client expensesManaged annual insurance renewalsOffice Manager/ Field SuperAustin Cleaning ContractorsJun 2002 - Nov 2003 (1 year 6 months)Responsible for opening and closing dutiesMaintain phone systems and call logs for internal office proceduresControl mail procedures consisting of metering, receiving and distributing mailResponsible for Accounts Payable and Receivables while filing documentation accordinglyTrained, hired, and maintained productivity for upwards of twenty crew membersEstablished excellent customer service by resolving any and all complaints Accounts Receivable SpecialistCWS Corporate HousingJan 2001 - Jun 2002 (1 year 6 months)Collected recent and past due accountsProcessed weekly, biweekly and monthly invoices for various clients such as Deloitte & Touche, Dell and IBMMaintained multiple client sites in Dallas, North Carolina, Austin and San AntonioResponsible for Accounts Payable proceduresEducationAustin Community CollegeAccounting/Bookkeeping SeriesCandidate's Name  - page 2Capitol City CareersDiplomaRound Rock High SchoolSkillsaccounting  accounting systems  accounts payable  administrative support  attorney  billing  closing  customer relations  customer service  data entry Candidate's Name  - page 3

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