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Click here or scroll down to respond to this candidate Candidate's Name
EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLECell: PHONE NUMBER AVAILABLE
EXECUTIVE SUMMARY Cross functional professional with over 20 years of experience in Process & Operational Excellence, Continuous Improvement, Change Management & Lean Six Sigma.
Certified Lean Six Sigma Master Black Belt, Agile Coach, Design and Project Manager with a demonstrated ability in managing very complex/high impact projects and delivering business & financial results on time and within budget Continuous Improvement & Operations Excellence Leader for over 20 years; Certified Lean Six Sigma Master Black Belt with expertise in Value Stream Mapping, Gembas & 3P processes and manufacturing redesign
Excellent negotiation, interpersonal and communication skills with demonstrated ability to develop partnerships and influence key stakeholders at all levels of an organization. Change Management leader who is self-motivated with high energy. Ability to work in a fast-paced environment, meeting aggressive deadlines, managing multiple projects and getting results. Expert coaching and collaboration skills that build and motivate cross-functional teams to deliver on business objectives. Expert on the Objectives & Key Results Process(OKR) processPROFESSIONAL EXPERIENCEECOBAT Middletown NY 4/2023 9/2023
Continuous Improvement Consultant Temporary AssignmentImplement manufacturing 5S, cell redesign, Gemba Boards and Standard Work. Improved the Source to Pay process cycle time from 18 days to 9 daysCHROMALLOY Orangeburg, NY 9/2022 4/2023 Continuous Improvement Site Lead Develop and implement the Continuous Improvement Strategy across Chromalloy NY
Manage and drive the Continuous Improvement Roadmap key leverage points, tasks & deliverables 2 key cell transformations over the next 2 years(Blade & Vane)
Mange, Coach and Mentor 3 Continuous Improvement Specialists Develop and execute site wide Lean training for all employees
L3HARRIS TECHNOLOGIES Clifton, NJ 8/2020 9/2022Operations Excellence & Continuous Improvment Lead Drive the L3Harris Operational Excellence Strategy, Lean methodology, Continuous Improvement and Training Programs throughout the Manufacturing, Engineering, Quality, Supply Chain, Program Management to drive
efficiencies, cost savings, improved productivity Accountable for managing the entire Electronic Warfare portfolio of $28M to drive performance and delivering programs on time within budget. Responsible for achieving assigned financial and key performance indicators/metrics for all Electronic Warfare Sectors.
Site leader in driving 3P (Complete Manufacturing Redesign) across 4 key manufacturing areas to improve product flow, WIP, productivity, reduce re-work and create a safer environment. Responsible for development and execution of Lean Roadmap activities, Leading & Coaching high impact projects for Clifton and Van Nuys facilities. Grow the next generation of LSS Belt/Lean trained employees through training, mentoring, andtargeted learning/knowledge and coaching. Implement lean initiatives to identify and eliminate waste out of processes, reduce cycle times, anddrive cost savings. Managed the Objectives & Key Results (OKR) process for Operations/Manufacturing, Supply Chain & Quality Managed team of 4 Operations Excellence Leaders.DIAGEO NYC 7/2017 8/2020Director Business Excellence, Marketing & Innovation Partnered with the North America CMO and Executives in driving efficiencies & improvements across the Brand and Innovation teams improving productivity, reducing costs, introducing new technology and BiC ways of working. Responsible for launching a structured Business Excellence program to empower employees to drive organization effectiveness and efficiencies by continuously transforming & improving our end-to-end Marketing & Innovation Business Processes. Streamlined Brand business processes within the Marketing and Innovation organizations to improve productivity, simplify processes, create a solid governance structure and reduce costs by $5M over 3 years. Implemented overarching strategy, process improvements and governance across the Innovation & Renovation Stage Gate process for Spirits and Beer. Improved the end-to-end effectiveness and efficiency by 50% over 10 months. Improved productivity by 25% across Brand Marketing team over first year by simplifying processes across and between Marketing & Innovation, Procurement, Financial Services, Source to Pay, Vendor Onboarding, Global Renovation with over $2M in savings.
Led Cross functional, transformational initiatives across the Marketing, Commercial, Finance and Supply teams working closely with Global Business partners
Implemented compliance controls and audits to ensure adherence to Beverage Alcohol Laws across Brand teams with 100% pass rate after 1st year.VERIZON, Basking Ridge, NJ 4/2012 7/2017Consumer & Marketplace Insights Strategy & Communications Developed & implemented the strategy that resulted in the successful launch of the One Verizon Segmentation throughout the organization
Launched Events, Go to Market Strategy
Developed Training material, Marketing Collateral, Infographics, Consumer videos for Wireless & Wireline businesses
Led cross functional teams using Lean/Agile/Work-Out thinking to drive process improvements with IT & Finance Developed & implemented a strategy for a 'Best in Class' Strategic Insights Organization, CMI Brand, Positioning & capabilities through: Custom & Syndicated Research Supplier Strategy Created and implemented the internal & external communications strategy
Developed and executed best-practice understanding, process optimization, Lean methodologies and governance within Sourcing, Partner Relations, Legal, Finance.
Customer Experience
Drove strategy and Go to Market Plans, measurement & analytics for Wireless and Wireline implementation of Customer Effort Score. Performed Benchmarking and competitive analysis for Strategic measurements for Customer Experience.
Created and delivered the strategy and governance for measuring the Total Customer Experience for identified Work Streams and Multi-Cultural segments.
Developed Best Practices, Benchmarking, VoC and Market Research in support of driving the 'Best in Class' Customer Experience measurement system.Business Transformation
Drove high level enterprise-wide initiatives that transformed the business by delivering a unified strategy, innovative solutions and improved customer and employee experiences Led the implementation of a company-wide initiative on Global Outsourcing to improve Verizon s Customer & Employee Experience, reduce costs and drive profitability - $3M savings over 10 months
Delivered an Enterprise Approach in response to a 2014 Global Outsourcing Vendor Management Audit for the Wireless, Consumer Mass Business & Enterprise. Drove standardization, supplier strategy, process improvements that resulted in $5M in annual savings
Lean Six Sigma Certified Master Black Belt & Work-Out Leader
Provide active and aggressive leadership in problem solving efforts on key projects to improve revenue, market penetration, quality, cycle time and reduce costs. Provide input and guidance to Sr. Leaders, Champions and MBBs on both a systems and technical basis for ongoing Lean Six Sigma improvement efforts and project selection. Liaise with other business unit leaders on projects that have multi-organization or business unit scope and impact. Plan, support and provide coaching to others in the Lean Six Sigma methodology including: Executives, General Management, Master Black Belts and Black Belts.
Provided expert Lean Six Sigma & Agile coaching to drive the success of the Enterprise Green Belt/Black Belt/Master Black Belt organization for Marketing, Sales and Service to successfully achieve business results and savings of $20M in 2 years Coached and mentored Black Belts, developed portfolio of projects in Enterprise Service, Marketing, Retail and Wholesale Sales with over 75 projects closed successfully.
Developed and launched strategy, training, tools and a support network for the Work-Out initiatives with a successful implementation throughout the company globally. Facilitated over 25 Work-Outs driving identified process improvements and financial savings of $2MQUEST DIAGNOSTICS INCORPORATED, Teterboro, NJ 1992 2012
Certified Lean Six Sigma Black Belt
Managed, led and coached high impact cross-functional projects using Lean, 5S and Six Sigma methodologies.
Successfully completed over 70 projects in key operational areas to reduce defects, improve processes/quality and reduce costs. Met goals with contributed savings to P&L of $300M . Reduced Customer Attrition: Implemented sales management tools, KPIs, leading indicators and integrated sales effectiveness processes to help mitigate attrition and grow the business. Reduction of Attrition 12%; Growth 10%. Improved key test turnaround time to customer by 30%, reduced inventory costs by 20%, overall cost savings were $1.1M annually - Lean Supply Chain in Hematology Successfully launched a go to market strategy plan for clinical & sales team for Photomicrograph reports for Hematopathology to combat competitors and reduce attrition by 10% over one year. Mentored Black/Green Belts to attain certification.Marketing Strategy - Brand, New Markets, New Technology, Communications (1992 2000)Created Brand Identity strategy to take company public; drove strategy for mergers and acquisitions to leverage their niche brand.
Created brand identity, mission, vision, values and logo to take Quest Diagnostics Inc. public in 1996. Developed and implemented marketing strategy, marketing collateral, financial analysis, advertising and sales tools to support the $1.8B business.
Developed and launched Physician and Patient marketing campaigns
Led a team that introduced strategy and go to market plan for a new Pap Smear technology resulting in $100M incremental revenue within the first 6 months.
Responsible for the development and implementation of key marketing programs, communications and sales support tools/training for a $350M marketplace. Introduced three major programs to increase test volume by 55%, $8.1M annually in new revenue. Successfully managed company-wide team of 30 people and 18 operating regions to formulate process, develop strategy and drive plans around the national implementation of a new ordering process for Medicare.EDUCATION: American University, Washington, D.C. B.S., Biology
University of Pennsylvania, Wharton Business School, Philadelphia, PAMarketing/Finance
CERTIFICATIONS:
Master Black Belt
ASQ - Black Belt
Lean Supply Chain Work-Out/Kaizen Facilitator Change Execution |
