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ProfileA Patient Care Technician with 4 years of clinical experience, specializing in phlebotomy, crisis management, patient assessment, and ADLs. A proven track record of collaborating with cross-functional healthcare teams to deliver high-quality patient-centered care. Adept at using conflict resolution techniques to manage high-stress situations with combative patients.Professional ExperiencePatient Care Technician, The Keys, Fort Lauderdale, FL June 2022 PresentProvide help and answer to patients' needs and wants.Provide psychological and emotional support.Assist patient with everyday needs to include personal hygiene, using the restroom, grooming etc.Provide education to patients on treatment plans, medications, symptoms, and diagnosis in coordination with healthcare teams.Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members.Provide training to new patient care technicians and nursing assistants on safety protocols, hospital procedures, and patient care standards.Participate in the admission and discharge process of patients.Make sure that patient rooms adhere to sanitation, safety, and health regulations.Collect fluid samples for testing.Patient Care Technician, Honor Care, Fort Lauderdale, FL June 2021 June 2022Assist in keeping patient environment, patient equipment, and patient care areas/units clean, safe, and orderly.Provide help and answer to patients' needs and wants.Provide psychological and emotional support.Assist patient with everyday needs to include personal hygiene, using the restroom, grooming etc.Provide education to patients on treatment plans, medications, symptoms, and diagnosis in coordination with healthcare teams.Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members.Provide training to new patient care technicians and nursing assistants on safety protocols, hospital procedures, and patient care standards.Participate in the admission and discharge process of patients.Patient Care Technician, Right at Home, Fort Lauderdale, FL June 2021 June 2022Assist patient with everyday needs to include personal hygiene, using the restroom, grooming etc.Provide education to patients on treatment plans, medications, symptoms, and diagnosis in coordination with healthcare teams.Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members.Provide training to new patient care technicians and nursing assistants on safety protocols, hospital procedures, and patient care standards.Participate in the admission and discharge process of patients.Make sure that patient rooms adhere to sanitation, safety, and health regulations.Collect fluid samples for testing.Patient Care Technician, Larkin Community Hospital, Miami, FLJune 2019 June 2020Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members.Gather patient samples for laboratory testing, organize and label specimens, and ensure compliance with lab safety protocols.Deliver support to healthcare teams and nurses for patient intake and discharge, which included gathering information on medical histories and coordinating patient transport.Track and maintain medical diagnostic equipment, organize personal possessions for patients, and clean rooms in compliance with safety standards.EducationHigh School DiplomaTilden High School, Brooklyn, NY 2001Patient Care Technician Florida Vocational Institute, FL 2019Key SkillsHealthcare ServicesPatient ManagementCommunicationEquipment MaintenanceElectronic Medical Records (EHR)Bilingual (English & Haitian-Creole)CertificationsCertified Patient Care Technician (CPCT), 2019Basic Life Support (BLS), 2023Assistance of Self-Administration of Medications, 2023APD Direct Care Core Competencies, 2023APD Health Insurance Portability and Accountability Act (HIPAA), 2023APD Zero Tolerance, 2023APD Requirements for All Waiver Providers, 2023 |