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Medical Assistant Customer Service Resum...
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Title Medical Assistant Customer Service
Target Location US-MO-Kansas City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Raytown, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceReferral CoordinatorEncompass Medical Group - Kansas City, MOOctober 2021 to Present Establish and maintain relationships with service providers Ensure referrals are addressed in a timely fashion in accordance with organizational processes Remind patients of scheduled appointmentsMedical Assistant, Internal MedicineNorth Kansas City Hospital - Kansas City, MOMarch 2020 to October 2021 Schedule patients Answer phone calls and return messages Refills requests Administer injections room patients obtain vitals and medical history answer/return phone calls from pts input info into Cerner system complete CLIA wave testings as needed perform phlebotomyMedical Assistant Family MedicineThe University of Kansas Health System - Kansas City, KS September 2019 to March 2020 Assessments involve checking a patients vital signs, urinalysis, assist with physical exams and other procedures. Obtain patients medical history. Vital signs include blood pressure, pulse, height and weight, breathing rate and temperature. Also obtain a medical history by asking patients questions about their medical conditions, medications and allergies. Record any findings into the patient charts and alerts the physician of the results Call Center Representative/Mail ClerkInternal Revenue Service - Kansas City, MOJuly 2017 to September 2019IRS Contact Representatives work primarily with taxpayers and their representatives through telephone or face-to-face contact.EducationAssociate's degree in Healthcare AdministrationUltimate Medical Academy-TampaJanuary 2019 to January 2022Certified Medical AssistantConcorde Career College-Grand Prairie - Kansas City, MO 2019High School DiplomaSouthwest Early College Campus - Kansas City, MO2014Skills Collections Customer service (1 year) Cpr Ekg Phlebotomy Medical terminology (1 year) Emr Office administration Charting Sterilization Cpr certified Excellent customer service skills Vital Signs Microsoft Word Injections (1 year) Patient Care (1 year) Epic (Less than 1 year) EHR Medical Records Venipuncture Guest Services (5 years) Medical Scheduling Computer Skills (5 years) Hospital Experience (1 year) Laboratory Experience eClinicalWorks Medical Office Experience Restaurant experienceCertifications and LicensesCertified Clinical Medical Assistant (CCMA)Nationally Registered Certified Medical Assistant (NRCMA) Registered Medical Assistant (RMA)Certified Medical Assistant (CMA)CPR CertificationCPR CertificationBLS CertificationAdditional InformationSKILLS AND ABILITIES EMR Medical Procedures Medical Terminology Charting Obtain BP, pulse and respirations Phlebotomy Perform EKG Lab Collections Take proper height and weight Front Office Administration Sterilization Excellent Customer Service Skills Room Patients Assist with Medical Procedures CPR Certified

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