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Title Customer Service Supply Chain
Target Location US-PA-Reading
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLEShillington, PA Street Address  E-mail: EMAIL AVAILABLESUPPLY CHAIN/LOGISTICS SPECIALISTSolid logistics background, with experience in transportation, warehouse supervision, manufacturing, scheduling, inventory and analysis. Strong customer emphasis, with over 20 years of experience. Focused on developing and implementing processes that improve service and reduce cost, while increasing revenue.Microsoft Office/ExcelPurchasingProduction SchedulingCompiling and Analyzing DataVender ManagementProject ManagementAnalyze KPIsWarehouse / Inventory SupervisionEXPERIENCEBIRCHMONT TRANSPORT LLC Birdsboro, PA (2022-2023)Dispatcher:Daily interaction with customer service, vendors, production personnel, carriers and drivers.Management of day-to-day dispatch activities.Trained, developed, instructed and motivated drivers for safe operation.Dedicated fleet management and DOT compliance.UGI UTILITIES, Reading, PA (20212022)Dispatcher I:Daily interaction with customers, customer service, contractors, municipalities, and technicians.Managed technician work schedules based on emergency situations, customer requests, geographic area and work load.Monitored and input work into AS400 system, in order to motivate technicians to achieve maximum efficiency.MORGAN TRUCK BODY LLC, Morgantown, PA (20192020)Supervisor Parts & Service:Planned, organized and directed a team to meet sales and service goals, while maintaining safe working conditions.Fiscal responsibility for 1,400 SKUs at a budget of $150,000.Developed SOPs to improve methods and processes, reduce costs and improve the customer experience.Trained, developed, instructed and motivated employees to achieve maximum efficiency.Compiled reports to track weekly productivity.GIORGIO FOODS, INC., Blandon, PA (20172019)Transportation Supervisor:Daily interaction with customer service, vendors, production personnel, carriers & drivers.Management of day-to-day dispatch activities.Assisted carriers with implementation of new Ultraship Transportation Management System.Dedicated fleet management and oversight of common carrier TL and LTL spend.PENSKE LOGISTICS, Reading, PA (20142017)Sourcing Specialist:Developed and provided carrier solutions to meet the needs of up to 10 dedicated customers.Provided transportation solutions for a major steel manufacturer, with a focus on flatbed carriers ($40M/year spend).Provided transportation solutions for an automotive supplier, providing 85% LTL and 15% dry van service ($18M/year spend).Utilized TMS to achieve and maintain a 92% on-time delivery result.Gathered historical data to create RFPs and RFQs in order to establish a bid process to identify lowest cost provider.Tasked with analyzing and negotiating the low cost provider, based on a set of predetermined service or budgetary constraints, resulting in a $20,000 annual savings.CARPENTER TECHNOLOGY CORPORATION, Reading, PA (2004-2014)Logistics Analyst/Specialist I and II Logistics:Directed on-site and satellite third party personnel in routing solutions.Communicated daily with customer service, vendors, production personnel and carriers.Lead daily scheduling meetings for the shipping and freight departments, in order to maximize shipping capacity.Negotiated LTL truck rates and provided routing instructions, throughout the network, which insured that the best low cost providers were used, resulting in an average monthly savings of $30,000.Gathered historical data to create RFPs and RFQs.Experienced in the bid process for Truck Load carrier service, Less than Truck Load services, Dedicated carrier or 3PL services.Provided economic solutions for a $30 million a year freight system.Responsible for freight analysis to ensure economic efficiencies and customer satisfaction.Participated in intermodal project, resulting in annual savings of $500,000.Entrusted with $1 million per month authority, with regard to auditing and bill payments, for Carpenter Technologys six distribution centers, with an annual budget of $8 million.GENCO DISTRIBUTION SYSTEM, Lebanon, PA (2003-2004)Warehouse Supervisor, Novartis Group:AMP INCORPORATED, A DIVISION OF TYCO ELECTRONICS CORP. (2000-2001)Materials Analyst, Fiber-Optics Division / Aerospace & Government System Sector:EDUCATIONB.S. Business Logistics/ Supply Chain, The Pennsylvania State University; University Park, PA (2000)CIVIC ACTIVITIESUnited WayBoy Scouts of America

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