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Title Customer Service Human Resources
Target Location US-TX-Kyle
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ResumeCandidate's Name
Street Address  Dorchester Dr.Uhland, Texas Street Address
Mobile:PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE/Core CivicAustin Transitional3154 State Hwy 71, Del Valle, Texas 78617PHONE NUMBER AVAILABLE5/8/2023  Currently employedRecords ClerkCurrently in training.Records Clerk duties are Setting up new files for parolees entering and leaving the facility. Documentation is placed in a certain order and o labeled. Files are filed in alphabetical orderReports are printed out daily to ensure documentation is filed timelyPeak Performers Temp Agency/ Texas Parks and Wild Life Headquarters8/5/2022 to 9/30/2022Human Resources ClerkFiling documents, alphabetizing personnel files for filing. Ensure all documents and files with confidential information were secure at all times. Create new personnel files for newly hired staff. Maintain electronic files utilizing the electronic filing system.Austin Independent School District/Mendez Middle School08/20/19- to 5/31/2022Teachers AideDuties, Accomplishments and Related Skills:Worked one on one with a student who was in a wheel chair. Assisted teacher in life skills with students. Helped students with their school work if they have questions. Communicated regularly with the teacher regarding student behavior issues. Clerical duties included data entry, filing, faxing, using copier to print copies, answering inbound calls and forwarding calls to staff, calling parents to inform of changes in academics or behavior.Work Experience:Internal Revenue Service3651 S IH35Austin, TX 78744 United StatesSupervisor: Robert Casias (737-800-7659)01/2018 - 09/2018Data TranscriberDuties, Accomplishments and Related Skills:As a data transcriber I would enter scrips data into a system and enter numerous documents 200 to 300 documents an hour with minimal errors. Other administrative duties included filing in numerical and alphabetical order, sorting and distributing mail.Okay to contact this Supervisor: YesSenior Helpers Of Central Texas1201 Sam Bass RdRound Rock, TX [78681 United States09/2017 - 12/2017Supervisor: Leslie Wurlich (512) 388-4357Personal AideDuties, Accomplishments and Related Skills:Providing assistance to the elderly in their homes. Duties included meal preparation, cleaning and assisting the clients with personal hygiene and medications.Internal Revenue Service3651 S. IH 35Austin, TX 78744 United StatesSupervisor: Armen Rominesky (737) 800-505104/2017 - 07/2017Date transcriber/Cash ClerkDuties, Accomplishments and Related Skills:Ensure forms are complete and can be data entered. As cash clerk received funds from various sources was sent to the appropriate department and staffInternal Revenue Service3651 S IH 35, Austin,TexasAustin, TX 73301 United States03/2016 - 07/2016Hours per week: 16Temporary Mail ClerkDuties, Accomplishments and Related Skills:Opening and separating large volumes of mail for distribution. Receptionist at security desk to ensure staff was wearing a badge and that specific items were not taken to the work area or taken out of the work area. Working in the candling area with other staff as assigned by manager.Candling is to ensure that no monies, checks or paper work are destroyed or discarded.Supervisor: Kris Holt (512460-8883)Okay to contact this Supervisor: YesAustin Independent School District/Kiker Elementary5913 La Crosse Ave Austin,Texas 78732Austin, TX 78732 United StatesSupervisor: Kristi Samon (512) 487-824009/2013 - 06/2016Lunch MonitorDuties, Accomplishments and Related Skills:Monitoring students during their lunch time in the cafeteria while teachers are on lunch. Ensure the safety of the children and report to teachers if necessary.Texas Department of Aging & Disability Services701 W.51 St.Austin, TX 78751 United States04/2005 - 07/2012Supervisor: Kara Whiddon (512) 438-3522Program Specialist IIDuties, Accomplishments and Related Skills:Process complaints om the main complaint line. Spoke to complainants regarding abuse, neglect and exploitation in nursing homes, assisted living facilities, home health agencies and state schools. Entered the information provided by complainants into a system. Provided information to the public regarding policies and procedures of the division. Performed moderately and complex work that included an array of research and assessment related to the complaints and information of the division. The information provided by the caller was prioritized to a 24 hour, 14 day, 30 day or 45 day investigation, and then forward to the regional offices across the state for investigation. Information provided by callers was also noted in a log as a source of back up to ensure that all calls were addressed and logged in the system. Worked under close supervision with limited latitude for the use of initiative and independent judgment.Texas Department of Aging & Disability Services701 W.51 St.Austin, TX 78751 United States10/1995 - 04/2005Administrative Technician IIISupervisors- Mary Joe Grassmuck and Mattie MendozaTelephone Number-PHONE NUMBER AVAILABLEDuties, Accomplishments and Related Skills:Receiving and date stamping all incoming mail for the home health licensing unit. Checks received were date stamped, and stapled to home health applications. The names of the home health agency and amounts of the checks were entered into a system and forwarded to licensing technicians. Mail room checks twice a day to ensure mail was handled in a prompt manner.Texas Department of Insurance333 Guadalupe StAustin, Texas 78701PHONE NUMBER AVAILABLEDates Of Employment:09/15/1978-07/31/1989Supervisor-Vicki SchmidtJob Duties Included:Filing and pulling files in alphabetical order for analyst staff. Reviewing correspondence in files and discarding outdated correspondence. Answering the telephone for the section and forwarding calls and taking messages for staffEducation:Austin Community College Austin, TX United StatesSome College Coursework CompletedCredits Earned: 15 Semester hoursMajor: Social WorkJob Related Training:Customer service skillsLanguage Skills:LanguageSpokenWrittenReadSpanish-AmericanIntermediateIntermediateAdvanced

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