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| | Click here or scroll down to respond to this candidateCHANTASKETERSHOUSING DIRECTORPHONE NUMBER AVAILABLEEMAIL AVAILABLEBALTIMORE, MD Street Address
CONTACTAdaptable professional with over 15years of work experience andproven knowledge of leadership,problem-solving, and workflowprioritization. Aiming to leverage myabilities to successfully fill a role atyour company.CAREER OBJECTIVEHome Health AidePatience Healthcare, BALTIMORE, MDTransportation Drive/ Outreach WorkerReach LLC Behavioral Health, Baltimore, MarylandHousing DirectorNew Day New Start/ New Beginnings, Baltimore, Maryland EXPERIENCEApril 2019 - Present Transported patients to bathroom and provided incontinent care. Recognized emergency situations and implemented appropriate emergency procedures. Prepared beds and changed linens, maximizing patient comfort. Recorded patient information, notifying nursing staff of changing or unusual conditions.Provided support and personal services, enabling patients to stay in homes.Adhered to professional standards to protect reputation of home care agency.Advised on nutrition and housekeeping, supporting activities of daily living.Monitored patient condition by taking measurements of temperature and blood pressure.Changed bed linens and completed laundry tasks to maintain comfortable living quarters.August 2021 - November 2022Provided information and referred individuals to public and private agencies and community services for assistance. Submitted reports and review reports and problems with superior. Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions. Advised clients on obtaining food stamps and child care. Transported and accompanied clients to shopping areas or to appointments.May 2020 - October 2022Prepared and maintained records, and reports, such as budgets, personnel records and training manuals.Evaluated work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively. Recruited, interviewed and hired volunteers and staff. Office Manager's AssistantExpress Employment Professionals, BALTIMORE, MDMedical Office SecretaryCalvert Medical Group, BALTIMORE, MD Evaluated staff, volunteer and community training programs. Participated in determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits.Spoke to community groups to explain and interpret agency purposes, programs and policies.Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.Participated in ongoing training to enhance own job skills and knowledge.June 2019 - August 2021Prepared purchase orders and routed to project manager for approval.Leveraged multi-line phone system to answer and transfer calls to staff members. Delivered quality customer service to staff and customers. Supported meetings by scheduling conference rooms and setting up equipment. Managed office flow by providing direct support to visitors. Collaborated with IT department to order and maintain computer technology.Supervised administrative staff, driving front office operations and continuous workflow.March 2020 - July 2021Maintained medical records, technical library and correspondence files.Greeted visitors, ascertained purpose of visit and directed them to appropriate staff.Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.Received and route messages and documents, such as laboratory results, to appropriate staff.Operated office equipment, such as voice mail messaging systems, applications to prepare reports, invoices, financial statements, and medical records.Prepared and maintained patient charts, medical histories and charts for doctor on duty.Contacted hospitals for medical records and imaging reports for physician review.Updated and maintained patient files and information in multiple databases.Bachelor Of Healthcare Management In Healthcare Management CandidateAmerican InterContinental University, Atlanta, GAAnne Arundel Community College, Anne Arundel, MDEDUCATIONExpected Graduation December 2024September 2017SKILLS Operations Leadership Housing Regulations Staff Supervision Office Operations Workflow Processes Client Consulting Administrative Support Team Development Accurate Documentation Effective PlanningCERTIFICATIONS CPR Case Manager |