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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary of QualificationsHighly-effective automotive management professional with more than 20 years of experience delivering service excellence, project management, and practical solutions to complex financial, systemic and process problems. Adept in monitoring profitability and initiating change.Professional ExperienceGeneral Manager 2021-current Joe Riccis McCormick MotorsDeveloping and implementing growth strategies for new and used car business.Creating and maintaining budgets.Analyzing accounting and financial data.Overseeing daily business operations.Responsible for the life-cycle of personnel management and developing key performance competencies among the staff.Setting performance standards that set the pace and quality of company expectations.Strategic planning and vision monitoring to align with the industry demands.Allocating resources to support competitive strategies.Sales & Operations Manager 1994-2021 Jefferson Chevrolet Co.Work collaboratively with other constituents to manage all incoming and outgoing inventory trades, incentive audits and dealer promotions.Manage the recruiting and onboarding process of Sales Department which includes: establishing individual quotas, compensation and commission schedules.Ensure Sales Team is properly trained in proper sales techniques, market promotions, Fair Credit Act and customer privacy protection laws.Direct and coordinate business activities concerned with accounts payable, accounts receivable, and inventory levels.Perform sales forecasting, analyze business developments and monitor market trends.Evaluate and maintain the financial aspects of Sales Management including delivery expense and advertising budgets, expenditures and profit-loss projections to ensure Corporate financial objectives are met.Ensure incentives and rebates are properly submitted and paid from manufacturer.Maintain a Prospect Development System and Customer CRM Database to ensure that lead handling, and Prospecting is handled accurately.Manage product launch events, sponsorships, sales events, training events and other marketing/promotional activity.