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Title Customer Service Patient Care
Target Location US-NC-Kinston
Email Available with paid plan
Phone Available with paid plan
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TPCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Kinston, NC Street Address
Reliable Direct Care Worker oering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.Caring Social Worker oering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-eective care for patients and families.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Infection Control ProceduresBehavior RedirectionBehavioral ManagementIndirect Patient CareCare Plan AssessmentGoal SettingCare Plan ManagementPatient EducationDirect Patient CareCare DeliveryAppointment SchedulingPatient AssessmentsHealth ServicesCase ManagementPatient ManagementNutritionMicro AssemblyMachine SetupsShipment PreparationEquipment TroubleshootingManufacturing SupportProduct PackagingProduct AssemblyShipping CoordinationQuality AssuranceQuality InspectionsAssembly ProceduresMood Disorders KnowledgeFamily MaintenancePatient SupportClient EducationPatient-Centered CareSuicide Prevention SpecialistCase DocumentationViolence PreventionBehavioral TherapyRHA Health Services LLC Kinston, NCDirect Support Professional08/2021 - CurrentProvided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living. Maintained clean and well-organized environment for client happiness and safety.Supervised medication administration, personal hygiene and other activities of daily living.Encouraged and reassured clients throughout transitions to facilitate smooth discharge.Leveraged database management system to track and report service hours, details of activities and progress on goals.SummarySkillsExperienceMonitored client's well-being, safety and comfort under physician direction.Reported changes in client condition to administrators, facilitating nursing intervention.Used approved crisis intervention techniques in emergency situations. Enhanced patient wellbeing by supporting participation in recreational activities.Caswell Developmental Center Kinston,NCDevelopmental Support Worker09/2021 - 08/2022Maintained high level of professionalism and calmness with personnel, even in high-stress situations.Maintained records of victim contacts for use in emergency or crisis situations.Educated residents and families regarding community resources. Evaluated and addressed individual client needs and concerns. Acted as role model for clients by exhibiting positive behaviors. Used active listening skills and supportive diction to cultivate client rapport and open communication.Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals. Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modication.Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings. Collaborated with state agencies and benets coordinators to develop individualized plans for each case.Assisted and advocated for clients obtaining nancial resources and government entitlements.Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.Smitheld Packing Kinston, NCProduction Worker03/2020 - 06/2021Kept operations area neat and orderly to minimize obstacles. Sorted and packaged products to prepare for processing or shipment. Set up and operated production equipment according to daily work orders and safety procedures.Moved items between machines, conveyors and transport equipment to meet production needs.Examined nal products for conformance with quality and design standards.Weighed and loaded orders according to project specications. RHA Health Services LLC Lagrange, NCDirect Support Sta Member05/2018 - 03/2020Assisted individuals in learning and developing new skills. Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living. Maintained clean and well-organized environment for client happiness and safety.Developed strong and trusting rapport with patients to facilitate smooth, quality care.Aided with mobility and independence for disabled individuals and continually monitored safety.Lenoir Community College Kinston, NCEducation and TrainingHigh School Diploma05/2017

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