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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced sales associate seeking part-time work to expand on over 30 years of customer service skills. Well-coordinated in handling all customer service needs. SKILLS Customer Service Skills (30+ years) Adaptable & Flexible Highly Motivated Sales Experience (30+ years) Excellent Communication Skills Independent WorkerEDUCATIONA.A. in Communications, 1988Catonsville Community College Catonsville, MDWORK HISTORYCashier/Customer Service, 10/2020 - PresentFood and Thought Naples, FL Greet customers and determine their specific needs by following up and generating repeat business by encouraging customers to return. Manage all aspects of final sales, including handling payments and bagging customers items. Maintain an orderly personal work area and assist other staff members with customer service as needed. Driver, 11/2019 - PresentUber Baltimore, MD and Naples, FL Ensure that customer arrived safely and timely to their destination while creating customer satisfaction. Demonstrate ability to deal peacefully with unforeseen circumstances or delays and use proper driving techniques to better improve time management and safety. Properly follow navigational directions from GPS and from the preferences of customers. Business Owner/Manager, 03/2002 01/2018First Merchant Card Services Baltimore, MD Provided excellent customer service for clients to ensure correct and efficient transactions experiences. Provided information and education on credit card machines to small business owners on a variety of topics, including information on credit vs. debit transactions, and reducing overall fees for business owners. Conducted follow up consultations as necessary to maintain effective customer relations. |