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Click here or scroll down to respond to this candidateCandidate's Name
Street Address B Christopher Ave. Round Rock, TexasCell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfileProfessional Administrative Assistant recognized for flexibility, exceptional teamwork capabilities, commitment, self-motivation and reliability. Ability to quickly learn crucial processes and procedures in order to effectively support areas assigned. Strong organizational and communication skills with diversified Customer Service talents. Desire to secure a position that will provide opportunities for growth with a progressive company that will utilize my experience, skills, and capabilities for personal and company advancement.Education`Round Rock High School Graduate 1988Durham Nixon Clay Business SchoolKey SkillsOffice Skills:Office ManagementRecords ManagementDatabase AdministrationSpreadsheets/ReportsEvent ManagementCalendaringFront-Desk ReceptionExecutive SupportTravel CoordinationComputer Skills:MS WordMS ExcelMS PowerPointMS OutlookMS AccessMS ProjectMS PublisherFileMaker ProWindowsExperienceCustomer Service July 2011- PresentHome Team Pest DefenseReceive and Make Inbound Calls Pest ControlSet Up New AccountsDaily DepositUpdate & Post Paperwork for TechniciansRoute Completion and Route TechniciansAdministrative Assistant/Customer Service April 2005 July 2011Child IncorporatedPayroll ( Check Request, Purchase Requisitions, Contract Payments, and Timesheets)Answering PhoneTyping, Filing and Compiling ReportsAccounts ReceivableAnswered Parents Questions about enrollmentCSR/Utility Department November 2004 - March 2005Westaff Services Talk with customers by phone, receives orders for services, turn on, discontinuance, or changein service; Adjusts complaints concerning billing or service rendered, referring complaints of servicefailures to designated departments for investigation Performs critical data entry functions updating customer billing and service requests. Answer billing questions for water, sewer and utility servicesCustomer Service February 2003 - November 2004US Online Inc Austin, TXProvides support to the customer and the company based on the guidelines developed withinthe customer service center by performing the following duties:Talk with customers by phone, receives orders for installation, turn on, discontinuance, orchange in service;Adjusts complaints concerning billing or service rendered, referring complaints of servicefailures to designated departments for investigationPerforms collection activities of delinquent customer accounts through inbound and outboundcalls.Performs critical data entry functions updating customer billing and service requestsData Entry January 2002 - January 2003Manitowoc Boom Trucks Georgetown, TXProvided customer service to truck and crane dealers; inputted orders for cranes and trucks,invoicing and crediting accounts and tracking shipments.CSR/Data Entry June 2001 - December 2001Equalizer Industries Round RockProvided customer service for incoming calls regarding Auto Glass Tools.Inputted orders over the phone and by fax for customers who wished to order the window glass tools.Repaired Windshields with the instruction of our trainerAdministrative Asst June 1988 - October 1998Sweet Home Baptist Church Round RockProvided administrative support to the Pastor and Director of Christian Education.Worked closely with the Church Administrator and Finance Ministry.Prepared daily work for church staff.I oversaw activities to insure that they were in accordance to the Church Policy andProcedures.Composed correspondence for the Pastors signature.Maintained Personnel files on all staff(paid and volunteer).Assisted in the preparation of the Agendas for Church Conferences.Responsible for all official Church membership records and communications.All other duties assigned |
