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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Victoria Trails BlvdDeland, Florida, Street Address
Resume Summary:Energetic and enthusiastic insurance professional motivated to succeed in a fast-paced and deadline-driven professionalenvironment. Comprehensive knowledge of litigated claims, liability and property damage claims and case managementprocedures. Analytical thinker and exceptional problem-solving skills. Specific skills and relevant experience include:Accomplished attorney and sole practitioner with a JD Degree launched a law practice that successfullyoperated for more than fifteen yearsSeasoned negotiator adept at valuation, management, and matter handling through resolutionHands-on, broad-based knowledge of all aspects of claims derived from civil practice and over 10 yearsof experience working for Florida based insurance Companies.Catastrophe field claims experience gained as FEMA adjuster in disaster response situations.Licensed in Florida, Alabama, North Carolina, South Carolina, and GeorgiaProficient in use of GuidewireExperience:Current; Since Hurricane Irma; Full time Staff; Frontline Insurance Company, Lake Mary, FL.2017-2021 Manager of the Early Settlement Department.I possess superior people skills and my task in Managing the Early Settlement Departmentwas to interact with Insureds, Public Adjusters and Plaintiff Attorneys and defuse situations that had escalated.I analyzed incoming Suits for defensibly or suitability for early settlement prior to engaging Defense Counsel.I personally handled and negotiated all settlements.With my extensive background and knowledge, I was able to earn their trust and bring these conflicts to an agreeablenegotiated resolution. In over 85% of claims I was able to obtain a Release thereby avoiding Mediation, Appraisal andLitigation and in 100% of negotiated settlements was able to achieve substantial saving for the Company2021 Current Supervisor to 7 ADR Appraisal Adjusters.I personally reviewed all Appraisal Referrals from all Litigation Departments including Complex, Daily, CAT, NOI and CRNTeams. My approach entailed summarizing and assessing their appropriateness for Appraisal or resolution, thenassigning them to my team of 7 individual Adjusters with appropriate handling direction. I thereafter was tasked withconstant review and provided the adjusters with guidance, direction, oversight, and answers to their many questionsregarding each claim.Citizens Property Insurance CompanyLitigation SpecialistJacksonville, FL.2012 2016Managed and oversaw litigation of litigation first party property and liability insurance claim from initial service of suitthrough resolution with an average pending case load in excess of 125 litigated claims. Specific responsibilities include:Review and approve all legal documents, management, and oversight of implementation of legal strategy anddetermination of ultimate method of resolutionCommunicate and coordinate with various outside defense firms to develop case specific litigation strategyManage attorney billing to determine reasonableness of charges and adherence to Citizens' legal billingguidelinesServe as representative for Citizens, appearing as corporate liaison at depositions and trial and managedresolution of hundreds of litigated claims through both direct and indirect negotiationsWeichert RealtorsResidential Real Estate Agent Palm Coast, FL2005-2012Conducted market research and analysis of values through comparables; worked closely with clients to understand theirneeds and utilizing networking and traditional means to locate the properties sought. Marketing primarily through advertisement, open-houses and gathering prospects Networking with other colleagues to broaden the options and meet client goals Utilized MLS database in conducting market research and property analysis Achieved Top-Sales Agent 2010 Achieved Top-Sales Agent 2011FEMA WorkDisaster Relief AgentVarious CAT Locations2004-presentAs an Independent Insurance Adjuster and Inspector, I was tasked with immediate response to CAT sites; conducting wellover nine-hundred inspections that contributed to the qualitative data formulated to determine the declaration ofFederal Disaster Funding Catastrophe response included: Hurricane Wilma Hurricane Irene Tropical Storm Lee Tropical Storm SandyAborn Law OfficeSale PractitionerBoston, MA1990-2002Management and oversight of litigation for small civil and criminal law practice. From representation intake throughclaim evaluation, formulation of legal strategy, and various dispute issues resolved through both formal and informalchannels, including court appearances, mediation, arbitration, or informal plea negotiations. Daily management ofoperations encompassed all aspects of running the firm and overseeing case handling, including: Legal support and staff oversight utilizing delegation and team-oriented goals Handled firm accounting and HR issues from hiring through retention Client representation through all phases of litigation Trial work honed skills and effortless interaction with senior leaders, upper management, while retaining anapproachability inherent in leading my team Practiced in all aspects of procedural and substantive civil litigationNortheast Shutter CompanyOwnerBoston, MA1984- 1990Managed day to day operations for home improvement company; formed marketing strategy to broaden the client baseand implemented the means to achieve company goals. Provided strategic corporate vision and oversaw implementationof same through motivating and guiding employees, an improved quality of service was achieved that led to increasedquantity through quality output.More specifically, my duties in leading and overseeing this undertaking entailed: Hiring, training and evaluation of employee performance Managed telemarketers utilizing team incentives and common goals Authored scripts to achieve a comprehensive and consistent closing practice Organized workflow and communicated assignments and expectations to employees Motivated and guided employees through incentive and team building Implemented television marketing by arranging for airtime; purchased through negotiations with variouscompeting television stations Supervised sales presentations and closing techniques for a team of seventeen home sales employeesEducation:Bentley College, Waltham, MAMasters degree in business and Taxation,Suffolk Law School, Boston, MAJuris Doctor,Clark University, Worcester, MABachelor of Arts in Political Science, Minor in HistoryProfessional Licenses: Florida licensed insurance adjuster, FL6-20 Florida licensed real estate agent Licensed Insurance adjuster in North Carolina, Georgia Alabama and South Carilin |
