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Click here or scroll down to respond to this candidateCandidate's Name
Maryville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHard working customer service representativeMaryville, TN Street Address
I am reliable and hard working, also great with computers and customer service! Authorized to work in the US for any employerWork ExperienceCSR 2Firstsource Healthcare - RemoteJanuary 2023 to PresentI deal with the providers and there claims and appeals Customer Service Representative (CSR)Everise work from home - Maryville, TNOctober 2021 to PresentInbound Calls for a Health Care Insurance Performed data entry for customer information Managed client records Performed customer service surveys Provided policy and service information Assisted customers with a warm and professional attitude Answered general questionsCSR - Customer Service RepresentativeTruGreen - Flint, MIApril 2021 to Present Performed data entry for customer information and orders Managed client records Set up client appointments Performed customer service surveys Provided policy and service information Answered general questions Answered calls from customers and clients Resolved customer information and complaints Responsible for tracking and maintaining inventory Handled online orders and credit card transactions FundraiserFLS Connect - Phoenix, AZDecember 2020 to PresentI call people through Republican National Committee to get them pledge or donate money Customer Service RepresentativeCustomer Service Representative - Knoxville, TNJanuary 1996 to January 2004Answered phones, data entry, scheduling, trouble shooting. Customer Service RepresentativeEducationHigh school diplomaHeritage High School - Maryville, TNSeptember 1989 to May 1993Skills Account Management Cold Calling Computer Operation Data Entry (10+ years) Live Chat Order Entry Sales Salesforce Help Desk Negotiation Technical Support Inside Sales Upselling SAP Presentation Skills Business Development Sales Management B2B Sales Troubleshooting Pricing Microsoft Windows VPN Microsoft Outlook Merchandising Computer Networking CRM Software Project Management Assessments Customer Focus & Orientation -- Highly Proficient August 2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Customer Service -- Familiar August 2020 Identifying and resolving common customer issues. Full results: Familiar Basic Computer Skills: PC -- Completed August 2020 Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed August 2020 Influencing and negotiating with customers. Full results: Familiar Work Style: Reliability -- Expert August 2020 Tendency to be dependable and come to work. Full results: Expert Call Center Customer Service -- Familiar August 2020 Applying customer service skills in a call center setting. Full results: Familiar Verbal Communication -- Proficient August 2020 Speaking clearly, correctly, and concisely. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Network Support Fundraising Active Directory Remote Access Software Microsoft Windows Server Operating Systems Desktop support Conflict management Analysis skills Microsoft Excel Microsoft Office Leadership Research Marketing Microsoft Word Customer Support CSR (10+ years) Citrix Load Balancing TCP TCP/IP (3 years) Mac OS iOS Medical terminology Microsoft Exchange ServiceNow DNS Typing Documentation review ICD-10 Google Suite LAN Continuous improvement WAN DHCP System Administration Microsoft SQL Server Network Firewalls PowerShell VoIP SQL PHP VMWare |
