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Click here or scroll down to respond to this candidateCandidate's Name
Soddy-Daisy, TN Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Work Experience
Retirement Fund Administrator
Southern Benefit Administrators - Chattanooga, TN
March 2016 to April 2019
Answered incoming phone calls on multiple lines
Double checked contribution reports and corrected errors
Collected distribution forms and verified required documentation was included before sending to be
processed
Assisted all walk ins
Scheduled appointments for members
Updated addresses and beneficiary cards
Senior Customer Service Representative
NECA-IBEW Family Medical Care Plan - Rossville, GA
January 1996 to March 2016
Answered a high volumn of phone calls from members and providers.
Maintained professional and compassionate attitude during high stress calls in fast paced work
environment
Sent medical, dental, vision and disability claims for adjustment if processed incorrectly
Trained new Customer Service employees
Processed Health Care Spending Account claims
Senior Claims Adjuster
Chubb Life of America - Chattanooga, TN
January 1990 to March 1995
Processed medical, dental, vision and disability claims for multiple companies
Maintained and exceeded quality and productivity goals
Answered calls from members and providers in fast paced high stress environment
Maintained professional and sympathetic attitude during phone calls
Secretary
Upgrade Temporary Service - Chattanooga, TN
June 1985 to December 1990
Secretary for Steam Generator Group at Sequoyah Nuclear Plant and Watts Bar Nuclear Plan
Answered phone calls on multiple lines
Typed reports and minutes for meetings
Scheduled appointments
Education
High school diploma
Sale Creek Middle/High School - Sale Creek, TN
August 1981 to May 1985
Skills
Proficient in Word, Excel, Outlook
Team player
Self motivated
Quick learner
Organizational skills
Employee Orientation
Administrative Experience
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