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Title Customer Service Entry Level
Target Location US-WA-Seattle
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lynnwood, WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARYMotivated, positive, and bilingual professional seeking an entry level position at a financial institution where I can utilize my excellent customer service, management experience, and cash handling skills in order to begin my long-term banking career and help serve those in my community.EXPERIENCEDirect Support Professional, Sunrise, Everett, WA Aug 2021 - CurrentSupport patients in their homes by providing food, medications, and physical assistanceManage patients medical appointment schedules to ensure they are receiving proper medical careAssess each patients overall health status and submit detailed reports to the administrative officeAlways maintain patient safety standards, ensuring home is free from any safety hazardsHousekeeper, Seattle Childrens Hospital, Seattle, WA Aug 2018 - Oct 2021Ensured each room was properly cleaned and sanitized according to the hospital protocolsProperly disposed of hazardous wastes according to medical policy and proceduresMaintained patient confidentiality when medical records and notes were present in the patient roomsProvided excellent client care and customer service at every point of contact with patients and familiesManager, Briquetterie de laerport, Abidjan, Ivory Coast Jan 2014 - July 2015Oversaw all cash handling protocols, point of contact for any discrepancies or issuesEffectively managed the employees, schedule, and concerns for all airport staff, including training of new hiresCreated all customer service and sales expectations and goals, and supported staff to ensure these goals were metEDUCATIONBank Career Training Program Certificate, YWCA BankWork$ Program, Seattle, WAEndorsed by the Washington Bankers AssociationBachelors of Economic Science & Development Degree, University of BOUAKE, Ivory CoastEnglish 101, Edmonds College, Edmonds, WASKILLSBilingual, Fluent in English and FrenchManagement skills, able to effectively train, lead, and supervise employeesCustomer service skills, able to provide customer service with a smile at every point of contactProfessional work ethic, able to complete tasks with little to no supervisionCash handling skills, able to maintain balanced cash drawer and perform balancing dutiesAccepts constructive criticism with a positive attitude, always looking to grow and learn professionallyTime management skills, able to prioritize tasks to ensure time sensitive goals are metAttention to detail, able to ensure a task is completed correctly, even in times of high stress

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