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PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryCalculated, passionate, Insurance Adjuster that is driven to exceed agency goals, build client relationships, and provide quality service.Professional ExperienceDavita Kidney Care, Pensacola, Florida February/2020 - PresentSkilled patient care assistantMaintained accurate patient lab recordsCommitted to strict patient confidentiality and strong knowledge of HIPPAAlorica, Saraland Alabama October 2019/February 2020Collected customer paymentDebt recoveryPilot, Mobile AlabamaProcessing insurance Claims July 7/25/2019Client confidentialityProcessed payments and determined coverage and total value of claims.Chicago Insurance Company, Chicago, IL 2016-2018Managed and reviewed property claims both commercial and residential for wind, hail, fire, water damage, and vandalism perils.Evaluated information to determine coverage and total value of a claims.Processed payments and determined coverage and total value of claims.Submitted claims within established guidelines for commercial and personal lines clients and followed up on the status of claim files with clients.Consumer Insurance USA, Murfreesboro, TN Property Adjuster 2018-2021Responsible for investigating homeowner losses, corresponding with customers over the phone while documenting all conversations, obtaining police reports, and preparing claim settlements and negotiating those damage settlements with customers.Used service-oriented approach to handle numerous types of losses and perils with a focus on theft claims, as well as following industry established best practices that provide fair settlements on claim resolutions, customer satisfaction and excellent cost management.Conducted research to determine the current market value of loss as well as prepare structure damage estimates and work together with agents and vendors daily.Applied specific policy coverage such as limits and denials and advising insured of specific options as available to increase their coverage and referring the customer to their agent, if needed, to increase possible limits.Fresenius Medical Center, Mobile, Alabama August 2004 February 2019Certified Dialysis TechnicianPatient transporterMaintained accurate patient recordCarried out orders from doctors/assisted nurses with patient careServed as a preceptorUniversity of South Alabama, Mobile, Alabama March 2002 August 2004PhlebotomyWorked on the units assisting patients along with documentation and reporting to the Charge nurse if any changes.Skilled at working with nurses and administrative staff to provide the very best in-patient care.Helped transport patients to other parts of the hospital.committed to strict patient confidentiality and strong knowledge of HIPPA compliance,Provided excellent patient care/services with sticking drawing blood and lab workAutumn Breeze Nursing Home, 8Mile, Alabama March 1995 March 2002CNAMonitored vital signs, blood pressure checks implemented and evaluated patients.working as a CNA for a long-term care facilityprovided excellent patient care/servicesEducationUniversity of Phoenix, Phoenix, Arizona November 2013 PresentBachelor of Science in Human services for Family and Children in Psychology3.5University of Phoenix, Phoenix, Arizona October 2011 August 2013Associate of Arts in Human Services3.8C.F. Vigor High School, Prichard, Alabama September 1987 May 1991General EducationAdditional InformationSkills: Hobbies include: Reading, walking, and swimming. Volunteer experience with Mobile County Metro Jail Division (Outreach Program). Mentor young women and men ages 18 to 30, Volunteer at the Wings of Life drug rehabilitation center as a mentor, Volunteer at Salvation Army feeding the homeless. Also, I go and minister to the women at Haven of Hope doing bible study classes with them.Certifications: Certified Dialysis Technician, CPR Certification(2019-present) Associate degree in Art in Human Services.Fresenius Medical Center, Mobile, Alabama August 2004 February 2019Certified Dialysis TechnicianPatient transporterMaintained accurate patient recordCarried out orders from doctors/assisted nurses with patient careServed as a preceptorSkillsInsurance Policy Certification, Alacrity SolutionsEstimatics Certification, Alacrity Solutions |