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Title Customer Service Call Center
Target Location US-MA-Woburn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Woburn, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHost-Floor AssistantPolcari's Restaurant - Woburn, MAMarch 2018 to November 2019Greeted and seated guests, kept track of reservations and overall smooth operation of the dining room, assisted managers when requestedInside Sales Moving ConsultantFather & Son Moving & Storage - Billerica, MAMay 2014 to December 2017Sold moving and relocation services for local and long distance customers. Provided customer service and conflict solutions. Experienced in the use of automated high speed dialer with up to 150-200 calls per day.Outside Sales RepresentativeCustom Bath Liners LLC - Woburn, MASeptember 2009 to March 2011Provided in home bath remodeling consultations, measuring and sales. Outside Sales RepresentativeBath Fitter - Woburn, MAMarch 2000 to September 2009Met with customers in home to present, measure and sell bath remodeling services. Consistently in the top 10 percent of sales representatives in the entire company. Handled customer service, complaint issues that led to customer satisfaction resolution. EducationAutomotive Technology Certification in Automotive Diagnosis Repair TAD Technical Institute - Chelsea, MAApril 1990 to May 1991High School Graduation in College PrepWhitman Hanson Regional - Whitman, MASeptember 1981 to May 1985Skills Strong customer service skills, sales and product knowledge, resolving of issues (10+ years) Customer Service Call Center Customer Care Customer Support Hotel experienceAssessmentsCustomer focus & orientation  Highly ProficientFebruary 2020Responding to customer situations with sensitivity. Full results: Highly ProficientCustomer focus & orientation  ProficientJune 2022Responding to customer situations with sensitivity Full results: ProficientCall center customer service  CompletedJune 2022Demonstrating customer service skills in a call center setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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